Procurement of market monitoring in the e-health area - relationship contract.

The aim of the procurement is that the Norwegian Directorate of Health needs to monitor the purchase and use of technology in the health and welfare sector increasing and that investments from both public and private actors are increasing. This involves i.a. monitoring what is procured, how much customers and …

CPV: 72221000 Storitve svetovanja na področju poslovnih analiz, 73000000 Storitve na področju raziskav in razvoja ter s tem povezane svetovalne storitve, 73200000 Storitve svetovanja na področju raziskav in razvoja, 73220000 Storitve svetovanja na področju razvoja
Rok:
31. oktober 2025. 11:00
Vrsta roka:
Oddaja ponudbe
Kraj izvršitve:
Procurement of market monitoring in the e-health area - relationship contract.
Organ za podeljevanje:
Helsedirektoratet
Številka dodelitve:
25/02763

1. Buyer

1.1 Buyer

Official name : Helsedirektoratet
Legal type of the buyer : Body governed by public law, controlled by a central government authority
Activity of the contracting authority : Health

1.1 Buyer

Official name : Helsedirektoratet
Legal type of the buyer : Body governed by public law, controlled by a central government authority
Activity of the contracting authority : Health

2. Procedure

2.1 Procedure

Title : Procurement of market monitoring in the e-health area - relationship contract.
Description : The aim of the procurement is that the Norwegian Directorate of Health needs to monitor the purchase and use of technology in the health and welfare sector increasing and that investments from both public and private actors are increasing. This involves i.a. monitoring what is procured, how much customers and suppliers make investments, and how much friction there is in the cooperation between customers and suppliers in the area. This market monitoring is a part of the follow-up of the Meld. St. 9 (2023 – 2024) Notification to the Norwegian Parliament, National Health and Interaction Plan 2024-2027 - Our Joint Health Service. The Norwegian Directorate of Health, as the Contracting Authority, would like to establish a relationship contract, which states the Contracting Authority's and selected Tenderer's joint obligations in order to contribute to the best possible information basis in order to strengthen the commitment and investment will forward in order to improve the health industry. It is decisive that the tenderer familiarises himself with the intention behind the contracting authority ́s use of the framework agreement as a relationship contract and the obligations that this entails and refers in addition to the contracting authority ́s requirement specifications, to Annex 1 - Annex 1. The principle of relationship contract, is intended to be used as a contract form, where the desired objective is defined, but will be dynamically in cooperation with the Contracting Authority as to how the Tenderer shall deliver on the obligations that the procurement entails.
Procedure identifier : cabf73c7-af5d-416b-84ef-e238b9f4a443
Internal identifier : 25/02763
Type of procedure : Open
The procedure is accelerated : no
Main features of the procedure : The aim of the procurement is that the Norwegian Directorate of Health needs to monitor the purchase and use of technology in the health and welfare sector increasing and that investments from both public and private actors are increasing. This involves i.a. monitoring what is procured, how much customers and suppliers make investments, and how much friction there is in the cooperation between customers and suppliers in the area. This market monitoring is a part of the follow-up of the Meld. St. 9 (2023 – 2024) Notification to the Norwegian Parliament, National Health and Interaction Plan 2024-2027 - Our Joint Health Service. The Norwegian Directorate of Health, as the Contracting Authority, would like to establish a relationship contract, which states the Contracting Authority's and selected Tenderer's joint obligations in order to contribute to the best possible information basis in order to strengthen the commitment and investment will forward in order to improve the health industry. It is decisive that the tenderer understands the intention behind the contracting authority ́s use of the framework agreement as a relationship contract and what obligations this entails and refers in addition to the contracting authority ́s requirement specifications, Annex 1 - Annex 1. The principle of relationship contract is used as a contract form, where the desired objective is defined, but will occur dynamically in cooperation with the Contracting Authority as to how the Tenderer shall deliver on the obligations that the procurement entails.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72221000 Business analysis consultancy services
Additional classification ( cpv ): 73000000 Research and development services and related consultancy services
Additional classification ( cpv ): 73200000 Research and development consultancy services
Additional classification ( cpv ): 73220000 Development consultancy services

2.1.2 Place of performance

Postal address : Vitaminveien 4
Town : Oslo
Postcode : 0483
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway

2.1.3 Value

Estimated value excluding VAT : 10 000 000 Norwegian krone

2.1.4 General information

Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften - See the attached documents for further information.

2.1.6 Grounds for exclusion

Sources of grounds for exclusion : European Single Procurement Document (ESPD), Procurement Document

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Procurement of market monitoring in the e-health area - relationship contract.
Description : The aim of the procurement is that the Norwegian Directorate of Health needs to monitor the purchase and use of technology in the health and welfare sector increasing and that investments from both public and private actors are increasing. This involves i.a. monitoring what is procured, how much customers and suppliers make investments, and how much friction there is in the cooperation between customers and suppliers in the area. This market monitoring is a part of the follow-up of the Meld. St. 9 (2023 – 2024) Notification to the Norwegian Parliament, National Health and Interaction Plan 2024-2027 - Our Joint Health Service. The Norwegian Directorate of Health, as the Contracting Authority, would like to establish a relationship contract, which states the Contracting Authority's and selected Tenderer's joint obligations in order to contribute to the best possible information basis in order to strengthen the commitment and investment will forward in order to improve the health industry. It is decisive that the tenderer familiarises himself with the intention behind the contracting authority ́s use of the framework agreement as a relationship contract and the obligations that this entails and refers in addition to the contracting authority ́s requirement specifications, to Annex 1 - Annex 1. The principle of relationship contract, is intended to be used as a contract form, where the desired objective is defined, but will be dynamically in cooperation with the Contracting Authority as to how the Tenderer shall deliver on the obligations that the procurement entails.
Internal identifier : 25/02763

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72221000 Business analysis consultancy services
Additional classification ( cpv ): 73000000 Research and development services and related consultancy services
Additional classification ( cpv ): 73200000 Research and development consultancy services
Additional classification ( cpv ): 73220000 Development consultancy services

5.1.2 Place of performance

Postal address : Vitaminveien 4
Town : Oslo
Postcode : 0483
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Additional information :

5.1.3 Estimated duration

Duration : 60 Month

5.1.4 Renewal

Maximum renewals : 5
Other information about renewals : The procurement is for a framework agreement for 12 months, with an option for an extension for a further four years, divided between 1+1+1+1 year.

5.1.5 Value

Estimated value excluding VAT : 10 000 000 Norwegian krone

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.9 Selection criteria

Sources of selection criteria : European Single Procurement Document (ESPD)

5.1.10 Award criteria

Criterion :
Type : Quality
Name : Quality of the tenderer's solution proposal
Description : Quality of the tenderer ́s proposal for a solution proposal.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 90
Criterion :
Type : Price
Name : Price based on the tenderer's solution proposal.
Description : Evaluation of the tenderer's total price.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 10

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : Norwegian
Deadline for requesting additional information : 23/10/2025 10:00 +00:00
Address of the procurement documents : https://permalink.mercell.com/266243724.aspx

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Norwegian
Electronic catalogue : Not allowed
Variants : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 31/10/2025 11:00 +00:00
Deadline until which the tender must remain valid : 3 Month
Information about public opening :
Opening date : 31/10/2025 11:00 +00:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Required
Electronic ordering will be used : no
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Maximum number of participants : 1
Justification for the duration of the framework agreement : As the objective and intention of the contract are based on a relationship contract between the Tenderer and the Contracting Authority, it is expected that, in the first year of the agreement, time will be spent on adaptations and clarifications as regards deliveries in the Contract Period. The duration of the framework agreement will therefore take care of this with an extended agreement period.
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Mediation organisation : Trøndelag Tingrett
Review organisation : Trøndelag Tingrett
Information about review deadlines : See the publicly available information in accordance with the Public Procurement Regulations.
Organisation providing more information on the review procedures : Norsk helsenett SF

8. Organisations

8.1 ORG-0001

Official name : Trøndelag Tingrett
Registration number : 926 722 794
Postal address : Postboks 2317 Torgarden
Town : Trondheim
Postcode : 7004
Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Roles of this organisation :
Review organisation
Mediation organisation

8.1 ORG-0002

Official name : Helsedirektoratet
Registration number : 983 544 622
Postal address : Vitaminveien 4
Town : Oslo
Postcode : 0483
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Telephone : +47 24163000
Roles of this organisation :
Buyer
Central purchasing body acquiring supplies and/or services intended for other buyers
Central purchasing body awarding public contracts or concluding framework agreements for works, supplies or services intended for other buyers

8.1 ORG-0003

Official name : Norsk helsenett SF
Registration number : 994 598 759
Department : Avdeling anskaffelser
Postal address : Abels gate 9
Town : Trondheim
Postcode : 7030
Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Roles of this organisation :
Organisation providing more information on the review procedures

8.1 ORG-0004

Official name : Helsedirektoratet
Registration number : 983 544 622
Postal address : Vitaminveien 4
Town : Oslo
Postcode : 0483
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Avdeling anskaffelser
Telephone : +47 24163000
Internet address : http://www.nhn.no
Roles of this organisation :
Buyer
Group leader

Notice information

Notice identifier/version : 2582f92e-d9ca-47fb-aac8-a074fa57eaa7 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 30/09/2025 08:59 +00:00
Notice dispatch date (eSender) : 30/09/2025 09:27 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00640180-2025
OJ S issue number : 188/2025
Publication date : 01/10/2025