Intention notice - Service & Support AGV system (25021)

Contract for service and support for the Visual Act Stage Wagon System (AGV system). Scissor No. #25021 Description As a part of the permanent stage machinery, DNO&B has a system consisting of automated stage trolleys (Automated Guided Vehicle), which was delivered in 2008 by the now defunct Visual Act AB …

CPV: 45350000 Strojne inštalacije, 42997300 Industrijski roboti
Kraj izvršitve:
Intention notice - Service & Support AGV system (25021)
Organ za podeljevanje:
Den Norske Opera & Ballett
Številka dodelitve:
1270

1. Buyer

1.1 Buyer

Official name : Den Norske Opera & Ballett
Legal type of the buyer : Body governed by public law, controlled by a central government authority
Activity of the contracting authority : Recreation, culture and religion

2. Procedure

2.1 Procedure

Title : Intention notice - Service & Support AGV system (25021)
Description : Contract for service and support for the Visual Act Stage Wagon System (AGV system). Scissor No. #25021 Description As a part of the permanent stage machinery, DNO&B has a system consisting of automated stage trolleys (Automated Guided Vehicle), which was delivered in 2008 by the now defunct Visual Act AB in Stockholm, Sweden. The stage trolleys consist of modules that are assembled together in different assemblys to form automated trolleys that are used for performances and other technical work in the stage area.  The system is controlled by the Visual Acts Control System W&S Stage, which is specifically designed for this product. To operate this system, special knowledge of the Visual Act's vehicle system is decisive, limiting the available options for support and service. We are therefore seeking to enter into a "service and support agreement" with East Side Technologies who have one of the original creators of the system as employees, who have in-depth knowledge of the system in it's entirety. The objective of this agreement is to procure professional and reliable service and support for qualified maintenance personnel. Main services for support include: ·       Unlimited email and telephone support during normal business hours ·       Up to 10 supporting events per year outside normal working hours (evenings, weekends, and public holidays) ·       An annual analysis of database and data logs. ·       Up to 35 hours on-site service and support Options that can be included, but which we do not limit ourselves to: ·      Detailed analysis of navigation logs ·      Annual mechanical service, except when specifically requested within the 35 hours of support mentioned above. ·      Software updates such as bug fixes or improvements ·      Purchase of system-related hardware ·      Design work for possible upgrading options ·      Consulting
Procedure identifier : 0b39fb04-1629-4d79-95f5-8d46447cd3f1
Internal identifier : 1270
Type of procedure : Negotiated without prior call for competition

2.1.1 Purpose

Main nature of the contract : Works
Main classification ( cpv ): 45350000 Mechanical installations
Additional classification ( cpv ): 42997300 Industrial robots

2.1.2 Place of performance

Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Intention notice - Service & Support AGV system (25021)
Description : Contract for service and support for the Visual Act Stage Wagon System (AGV system). Scissor No. #25021 Description As a part of the permanent stage machinery, DNO&B has a system consisting of automated stage trolleys (Automated Guided Vehicle), which was delivered in 2008 by the now defunct Visual Act AB in Stockholm, Sweden. The stage trolleys consist of modules that are assembled together in different assemblys to form automated trolleys that are used for performances and other technical work in the stage area.  The system is controlled by the Visual Acts Control System W&S Stage, which is specifically designed for this product. To operate this system, special knowledge of the Visual Act's vehicle system is decisive, limiting the available options for support and service. We are therefore seeking to enter into a "service and support agreement" with East Side Technologies who have one of the original creators of the system as employees, who have in-depth knowledge of the system in it's entirety. The objective of this agreement is to procure professional and reliable service and support for qualified maintenance personnel. Main services for support include: ·       Unlimited email and telephone support during normal business hours ·       Up to 10 supporting events per year outside normal working hours (evenings, weekends, and public holidays) ·       An annual analysis of database and data logs. ·       Up to 35 hours on-site service and support Options that can be included, but which we do not limit ourselves to: ·      Detailed analysis of navigation logs ·      Annual mechanical service, except when specifically requested within the 35 hours of support mentioned above. ·      Software updates such as bug fixes or improvements ·      Purchase of system-related hardware ·      Design work for possible upgrading options ·      Consulting
Internal identifier : 1803

5.1.1 Purpose

Main nature of the contract : Works
Main classification ( cpv ): 45350000 Mechanical installations
Additional classification ( cpv ): 42997300 Industrial robots

5.1.2 Place of performance

Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Additional information :

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Oslo tingrett
Organisation providing additional information about the procurement procedure : Den Norske Opera & Ballett
Organisation providing more information on the review procedures : Den Norske Opera & Ballett

6. Results

Value of all contracts awarded in this notice : 2 000 000 Norwegian krone
Direct award :
Justification for direct award : Service contract awarded on the basis of an exclusive right
Other justification : Reasons for awarding a contract without a competition notice (notice of intent §8-18 LOA): DNO&B chooses to announce without a competition as there is only one tenderer (East Side Technology (EST) who can offer organised service and support for the Visual Act Stage Wagon System (AGV system). Other systems for operation have been assessed, but they have been found to be inappropriate both as regards costs and other resource use. The system is already in use as a system for DNO&B and we therefore intend to enter into a direct contract with East Side Technology (EST), with reference to the sole supplier exception in accordance with the Law and Regulations on Public Procurements (the Utilities Regulations) § 9-3 letter b no. 3.

6.1 Result lot ldentifier : LOT-0001

6.1.2 Information about winners

Winner :
Official name : East Side Technology AS
Tender :
Tender identifier : 5ad6a654-1f7c-4f1a-8231-b00d81312afd
Identifier of lot or group of lots : LOT-0001
Subcontracting : No
Contract information :
Identifier of the contract : 73459bdf-426a-4a32-ad9f-b1d92badde4d

8. Organisations

8.1 ORG-0001

Official name : Den Norske Opera & Ballett
Registration number : 920201598
Postal address : Kirsten Flagstads Plass 1
Town : oslo
Postcode : 0150
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Nicoleta Toma
Telephone : +47 21422121
Internet address : https://www.operaen.no
Buyer profile : https://www.operaen.no
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing more information on the review procedures

8.1 ORG-0002

Official name : Oslo tingrett
Registration number : 926725939
Postal address : Postboks 2106 Vika
Town : Oslo
Postcode : 0125
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Telephone : +47 22035200
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : Artifik AS
Registration number : 925364967
Postal address : Stortingsgata 12
Town : Oslo
Postcode : 0161
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Telephone : +47 46630107
Internet address : https://artifik.no
Roles of this organisation :
Procurement service provider

8.1 ORG-0004

Official name : East Side Technology AS
Registration number : 925394343
Postal address : Kampengata 24
Town : Oslo
Postcode : 0654
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Telephone : +47
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

Notice information

Notice identifier/version : b889083c-fe5e-459c-9baa-3ccd9793b0d8 - 01
Form type : Direct award preannouncement
Notice type : Voluntary ex-ante transparency notice
Notice dispatch date : 30/09/2025 10:36 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00642306-2025
OJ S issue number : 188/2025
Publication date : 01/10/2025