Provision of Mobile Carrier Services, SIM management and related services

The EPO requires a new contract for Mobile Carrier Services in Germany, The Netherlands and Austria. The services are divided into Lots: · Lot 1 - Germany (currently 466 subscriptions) · Lot 2 - The Netherlands (currently 145 subscriptions) · Lot 3 - Austria (currently 15 subscriptions) Contractors may submit …

CPV: 64212000 Serviços de telefonia móvel
Prazo:
19 de Novembro de 2025 às 12:00
Tipo de prazo:
Submissão da oferta
Local de execução:
Provision of Mobile Carrier Services, SIM management and related services
Local de premiação:
European Patent Organisation
Número do prémio:
EPO-2025-0021

1. Buyer

1.1 Buyer

Official name : European Patent Organisation
Legal type of the buyer : International organisation
Activity of the contracting authority : Economic affairs

2. Procedure

2.1 Procedure

Title : Provision of Mobile Carrier Services, SIM management and related services
Description : The EPO requires a new contract for Mobile Carrier Services in Germany, The Netherlands and Austria. The services are divided into Lots: · Lot 1 - Germany (currently 466 subscriptions) · Lot 2 - The Netherlands (currently 145 subscriptions) · Lot 3 - Austria (currently 15 subscriptions) Contractors may submit offers for one or more Lots
Procedure identifier : 33cf6e90-9c75-4950-98c2-63b310193677
Internal identifier : EPO-2025-0021
Type of procedure : Open
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 64212000 Mobile-telephone services

2.1.2 Place of performance

Town : Rijswijk
Postcode : 2288EE
Country subdivision (NUTS) : Agglomeratie ’s-Gravenhage ( NL332 )
Country : Netherlands

2.1.4 General information

Additional information : Only electronic bids may be submitted. Please note that a qualified electronic signature is required as specified on EPO's website: https://www.epo.org/about-us/tenders/signatures.html Final date to download the Procurement Documents: 18.11.2025 23:30 Final date for receipt by the EPO of requests for clarification: 04.11.2025 12:00 Questions must be submitted via the Bidding Cockpit.
Legal basis :
Directive 2014/24/EU

2.1.5 Terms of procurement

Terms of submission :
Maximum number of lots for which one tenderer can submit tenders : 3
Terms of contract :
Maximum number of lots for which contracts can be awarded to one tenderer : 3

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Lot 1 - Germany
Description : Provision of Mobile Carrier Services, SIM management and related services
Internal identifier : LOT-0001

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 64212000 Mobile-telephone services

5.1.2 Place of performance

Town : Rijswijk
Postcode : 2288EE
Country subdivision (NUTS) : Agglomeratie ’s-Gravenhage ( NL332 )
Country : Netherlands
Additional information :

5.1.3 Estimated duration

Duration : 60 Month

5.1.6 General information

Reserved participation : Participation is not reserved.
The names and professional qualifications of the staff assigned to perform the contract must be given : Not required
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
Additional information : Proposals for variants, the effect of which would be to reduce significantly the rights and safeguards of the EPO, are not allowed. Questions submitted after the deadline for receipt of requests for clarification will not be answered. After expiry of the deadline, the questions submitted by others and the corresponding clarifications will be available in the BIDDING COCKPIT. EPO has an in-house Distributed Antenna System (DAS), connecting to the provider's network in place in Munich and in The Hague. Optional sites visits are organised at the EPO 27 and 28 October. Please contact EPO if the bidder wishes to attend.

5.1.10 Award criteria

Criterion :
Type : Quality
Description : Technical
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 60
Criterion :
Type : Price
Name : Price
Description : Price
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40

5.1.11 Procurement documents

Access to certain procurement documents is restricted
Information about restricted documents is available at : https://www.epo.org/NetServer/

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Allowed
Address for submission : https://www.epo.org/NetServer/
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Variants : Allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 19/11/2025 12:00 +01:00
Deadline until which the tender must remain valid : 6 Month
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Conditions relating to the performance of the contract : If several bidders submit a joint bid, they must be jointly and severally liable for the performance of the obligations under the contract. A declaration to this effect, duly signed by all members of the grouping and appointing a representative authorised to act on behalf of all members, must be submitted with the bid.
Electronic invoicing : Allowed
Electronic ordering will be used : no
Electronic payment will be used : no

5.1.15 Techniques

Framework agreement :
Framework agreement, partly without reopening and partly with reopening of competition
Maximum number of participants : 20
Justification for the duration of the framework agreement : Not applicable
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : See General Conditions of Tender
Information about review deadlines : Please note that EPO's procurement procedures are governed solely by EPO's own procurement rules. The relevant rules are described in the EPO's General Conditions of Tender, which are available at the EPO's website https://www.epo.org/about-us/tenders/general-conditions.html.
Organisation providing additional information about the procurement procedure : European Patent Organisation
Organisation providing more information on the review procedures : Procurement and Vendor Management

5.1 Lot technical ID : LOT-0002

Title : Lot 2 - The Netherlands
Description : Provision of Mobile Carrier Services, SIM management and related services
Internal identifier : LOT-0002

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 64212000 Mobile-telephone services

5.1.2 Place of performance

Town : Rijswijk
Postcode : 2288EE
Country subdivision (NUTS) : Agglomeratie ’s-Gravenhage ( NL332 )
Country : Netherlands
Additional information :

5.1.3 Estimated duration

Duration : 60 Month

5.1.6 General information

Reserved participation : Participation is not reserved.
The names and professional qualifications of the staff assigned to perform the contract must be given : Not required
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
Additional information : Proposals for variants, the effect of which would be to reduce significantly the rights and safeguards of the EPO, are not allowed. Questions submitted after the deadline for receipt of requests for clarification will not be answered. After expiry of the deadline, the questions submitted by others and the corresponding clarifications will be available in the BIDDING COCKPIT. EPO has an in-house Distributed Antenna System (DAS), connecting to the provider's network in place in Munich and in The Hague. Optional sites visits are organised at the EPO 27 and 28 October. Please contact EPO if the bidder wishes to attend.

5.1.10 Award criteria

Criterion :
Type : Quality
Description : Technical
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 60
Criterion :
Type : Price
Name : Price
Description : Price
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40

5.1.11 Procurement documents

Access to certain procurement documents is restricted
Information about restricted documents is available at : https://www.epo.org/NetServer/

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Allowed
Address for submission : https://www.epo.org/NetServer/
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Variants : Allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 19/11/2025 12:00 +01:00
Deadline until which the tender must remain valid : 6 Month
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Conditions relating to the performance of the contract : If several bidders submit a joint bid, they must be jointly and severally liable for the performance of the obligations under the contract. A declaration to this effect, duly signed by all members of the grouping and appointing a representative authorised to act on behalf of all members, must be submitted with the bid.
Electronic invoicing : Allowed
Electronic ordering will be used : no
Electronic payment will be used : no

5.1.15 Techniques

Framework agreement :
Framework agreement, partly without reopening and partly with reopening of competition
Maximum number of participants : 20
Justification for the duration of the framework agreement : Not applicable
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : See General Conditions of Tender
Information about review deadlines : Please note that EPO's procurement procedures are governed solely by EPO's own procurement rules. The relevant rules are described in the EPO's General Conditions of Tender, which are available at the EPO's website https://www.epo.org/about-us/tenders/general-conditions.html.
Organisation providing additional information about the procurement procedure : European Patent Organisation
Organisation providing more information on the review procedures : Procurement and Vendor Management

5.1 Lot technical ID : LOT-0003

Title : Lot 3 -Austria
Description : Provision of Mobile Carrier Services, SIM management and related services
Internal identifier : LOT-0003

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 64212000 Mobile-telephone services

5.1.2 Place of performance

Town : Rijswijk
Postcode : 2288EE
Country subdivision (NUTS) : Agglomeratie ’s-Gravenhage ( NL332 )
Country : Netherlands
Additional information :

5.1.3 Estimated duration

Duration : 60 Month

5.1.6 General information

Reserved participation : Participation is not reserved.
The names and professional qualifications of the staff assigned to perform the contract must be given : Not required
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
Additional information : Proposals for variants, the effect of which would be to reduce significantly the rights and safeguards of the EPO, are not allowed. Questions submitted after the deadline for receipt of requests for clarification will not be answered. After expiry of the deadline, the questions submitted by others and the corresponding clarifications will be available in the BIDDING COCKPIT.

5.1.10 Award criteria

Criterion :
Type : Quality
Description : Technical
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 60
Criterion :
Type : Price
Name : Price
Description : Price
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40

5.1.11 Procurement documents

Access to certain procurement documents is restricted
Information about restricted documents is available at : https://www.epo.org/NetServer/

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Allowed
Address for submission : https://www.epo.org/NetServer/
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Variants : Allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 19/11/2025 12:00 +01:00
Deadline until which the tender must remain valid : 6 Month
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Conditions relating to the performance of the contract : If several bidders submit a joint bid, they must be jointly and severally liable for the performance of the obligations under the contract. A declaration to this effect, duly signed by all members of the grouping and appointing a representative authorised to act on behalf of all members, must be submitted with the bid.
Electronic invoicing : Allowed
Electronic ordering will be used : no
Electronic payment will be used : no

5.1.15 Techniques

Framework agreement :
Framework agreement, partly without reopening and partly with reopening of competition
Maximum number of participants : 20
Justification for the duration of the framework agreement : Not applicable
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : See General Conditions of Tender
Information about review deadlines : Please note that EPO's procurement procedures are governed solely by EPO's own procurement rules. The relevant rules are described in the EPO's General Conditions of Tender, which are available at the EPO's website https://www.epo.org/about-us/tenders/general-conditions.html.
Organisation providing additional information about the procurement procedure : European Patent Organisation
Organisation providing more information on the review procedures : Procurement and Vendor Management

8. Organisations

8.1 ORG-7001

Official name : European Patent Organisation
Registration number : -
Postal address : Patentlaan 2
Town : Rijswijk
Postcode : 2288 EE
Country subdivision (NUTS) : München, Kreisfreie Stadt ( DE212 )
Country : Netherlands
Contact point : Procurement and Vendor Management
Telephone : +31 70340-2040
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure

8.1 ORG-7004

Official name : See General Conditions of Tender
Registration number : --
Postal address : not applicable
Town : not applicable
Postcode : --
Country subdivision (NUTS) : München, Kreisfreie Stadt ( DE212 )
Country : Netherlands
Telephone : +49 892399-0
Roles of this organisation :
Review organisation

8.1 ORG-7005

Official name : Procurement and Vendor Management
Registration number : ---
Postal address : European Patent Office
Town : Munich
Postcode : 80298
Country subdivision (NUTS) : München, Kreisfreie Stadt ( DE212 )
Country : Germany
Telephone : +49 892399-0
Roles of this organisation :
Organisation providing more information on the review procedures

Notice information

Notice identifier/version : 8d158d19-320a-4f0a-b37f-cf38cb5995be - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 07/10/2025 13:15 +02:00
Languages in which this notice is officially available : English German, French
Notice publication number : 00660687-2025
OJ S issue number : 193/2025
Publication date : 08/10/2025