ICT Managed Services

ICT Managed Services ICT Managed Services provision

CPV: 72253200 Serviços de apoio a sistemas, 72110000 Serviços de consultoria na selecção de hardware, 72120000 Serviços de consultoria na recuperação de hardware em caso de acidente, 72220000 Serviços de consultoria técnica e em matéria de sistemas, 72250000 Serviços de sistemas e de apoio, 72251000 Serviços de recuperação em caso de acidentes, 72253000 Serviços de apoio e de help-desk, 72253100 Serviços de help-desk, 72511000 Serviços de software de gestão de rede, 72611000 Serviços de assistência técnica informática, 72710000 Serviços de rede local, 72720000 Serviços de rede de área global, 72810000 Serviços de auditoria informática
Prazo:
11 de Julho de 2025 às 00:00
Tipo de prazo:
Submissão da oferta
Local de execução:
ICT Managed Services
Local de premiação:
Clúid Housing Association
Número do prémio:
none

1. Buyer

1.1 Buyer

Official name : Clúid Housing Association
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Housing and community amenities

2. Procedure

2.1 Procedure

Title : ICT Managed Services
Description : ICT Managed Services
Procedure identifier : 633742ca-ab77-436b-9cf2-e2c5faba7380
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72611000 Technical computer support services
Additional classification ( cpv ): 72253100 Helpdesk services
Additional classification ( cpv ): 72253200 Systems support services
Additional classification ( cpv ): 72511000 Network management software services
Additional classification ( cpv ): 72710000 Local area network services
Additional classification ( cpv ): 72720000 Wide area network services
Additional classification ( cpv ): 72810000 Computer audit services
Additional classification ( cpv ): 72110000 Hardware selection consultancy services
Additional classification ( cpv ): 72120000 Hardware disaster-recovery consultancy services
Additional classification ( cpv ): 72220000 Systems and technical consultancy services
Additional classification ( cpv ): 72250000 System and support services
Additional classification ( cpv ): 72251000 Disaster recovery services
Additional classification ( cpv ): 72253000 Helpdesk and support services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Maximum value of the framework agreement : 8 000 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : ICT Managed Services
Description : ICT Managed Services provision
Internal identifier : none

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72611000 Technical computer support services
Additional classification ( cpv ): 72253100 Helpdesk services
Additional classification ( cpv ): 72253200 Systems support services
Additional classification ( cpv ): 72511000 Network management software services
Additional classification ( cpv ): 72710000 Local area network services
Additional classification ( cpv ): 72720000 Wide area network services
Additional classification ( cpv ): 72810000 Computer audit services
Additional classification ( cpv ): 72110000 Hardware selection consultancy services
Additional classification ( cpv ): 72120000 Hardware disaster-recovery consultancy services
Additional classification ( cpv ): 72220000 Systems and technical consultancy services
Additional classification ( cpv ): 72250000 System and support services
Additional classification ( cpv ): 72251000 Disaster recovery services
Additional classification ( cpv ): 72253000 Helpdesk and support services

5.1.2 Place of performance

Country : Ireland
Anywhere in the given country
Additional information : dublin

5.1.3 Estimated duration

Start date : 01/10/2025
Duration : 8 Year

5.1.5 Value

Estimated value excluding VAT : 8 000 000 Euro
Maximum value of the framework agreement : 8 000 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes
This procurement is also suitable for small and medium-sized enterprises (SMEs) : yes
Additional information : none

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement
Approach to reducing environmental impacts : Other
Green Procurement Criteria : Other Green Public Procurement criteria
Social objective promoted : Other

5.1.8 Accessibility criteria

Accessibility criteria for persons with disabilities are not included because the procurement is not intended for use by natural persons

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Tenderers may submit more than one tender : Allowed
Deadline for receipt of tenders : 11/07/2025 00:00 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Allowed
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Maximum number of participants : 1
Justification for the duration of the framework agreement : The justification for a framework longer than the standard four (4) years, is the complex nature of the services required and the consequent disruption to the day-to- day operations of the Contracting Authority in acquiring and implementing any new functionality envisaged under the framework.
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Information about review deadlines : Review will be complete as quickly as possible
Organisation providing offline access to the procurement documents : Clúid Housing Association -
Organisation receiving requests to participate : Clúid Housing Association -
Organisation processing tenders : Clúid Housing Association -

8. Organisations

8.1 ORG-0001

Official name : Clúid Housing Association
Registration number : 212249
Postal address : 159 161 Sheriff Street Upper
Town : Dublin
Postcode : D01 R8N0
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 17072088
Internet address : https://www.cluid.ie/
Buyer profile : https://www.cluid.ie/
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender
Notice information
Notice identifier/version : 90827123-f2ff-4457-9f58-f0fe506af3ea - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 10/06/2025 16:30 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00380375-2025
OJ S issue number : 111/2025
Publication date : 12/06/2025