Agreement for the Supply of Spare Parts, Technical Support and Engineering Services

Previously, Metroselskabet I/S (hereafter “Metroselskabet”) tendered out the transportation system contracts for the M1-M4 lines of the Copenhagen Metro. The contracts were awarded to Hitachi Rail STS S.p.A. (hereafter “the Supplier”). Under the contracts, the Supplier has provided a number of systems / assets. These systems / assets include, in …

CPV: 34630000 Partes de locomotivas ferroviárias ou para circulação urbana e outro material circulante; equipamento de controlo do tráfego ferroviário, 34631000 Peças para locomotivas ou material circulante, 34632000 Equipamento de controlo do tráfego ferroviário, 50220000 Serviços de reparação e manutenção e serviços conexos relacionados com vias férreas e outro equipamento, 71311230 Serviços de construção ferroviária, 71356300 Serviços de apoio técnico
Local de execução:
Agreement for the Supply of Spare Parts, Technical Support and Engineering Services
Local de premiação:
Metroselskabet I/S
Número do prémio:
Metroselskabet

1. Buyer

1.1 Buyer

Official name : Metroselskabet I/S
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Agreement for the Supply of Spare Parts, Technical Support and Engineering Services
Description : Previously, Metroselskabet I/S (hereafter “Metroselskabet”) tendered out the transportation system contracts for the M1-M4 lines of the Copenhagen Metro. The contracts were awarded to Hitachi Rail STS S.p.A. (hereafter “the Supplier”). Under the contracts, the Supplier has provided a number of systems / assets. These systems / assets include, in particular, passenger vehicles and automatic train control (ATC) (and are hereafter collectively referred to as “the Systems”). The Systems are essential for the operation and functionality of the Copenhagen Metro and are generally characterized by a very high degree of technical complexity and by their reliance on specialized knowledge and insight into the Systems, their coherence, software, etc. on a deeper level. Due to technical reasons and exclusive rights, the Supplier is the only economic operator who is able to supply certain specific spare parts, repairs of spare parts, technical support (on-site and subject to strict response times) and engineering services (remote) related to certain subsystems of the Systems (hereafter “the Deliverables”). Metroselskabet therefore intends to conclude a new agreement with the Supplier covering supply of the Deliverables (hereafter “the Agreement”). The scope of the Agreement encompasses Deliverables for all existing lines (M1-M4), including future extensions to these lines to the extent that the Systems will also be used for such extensions. Further, the scope of the Agreement also includes Deliverables for interfaces from the passenger vehicles and the ATC to other elements of the transportation system. The Agreement shall supplement the contract regarding operation and maintenance of the Copenhagen Metro M1-M4 (hereafter “the O&M Contract”) which has been put out to tender by Metroselskabet, see Contract Notice No. 471641-2025 (and potentially also later O&M contracts). The O&M Contract will include the vast majority of services, parts, etc. required for the metro. As an example, the operator under the O&M Contract will be responsible for the greater part of the fault finding, corrective and preventive maintenance, etc., whereas the Supplier will only be engaged when an issue cannot be resolved by the operator / requires support on higher and more complex maintenance levels. The Agreement is expected to be concluded in the fall of 2025 after which a mobilization period shall commence. The actual commencement of the Agreement will, with certain exceptions, occur when the O&M Contract becomes effective (expected in September 2026). The duration of the Agreement shall be until the 29 September 2032. However, Metroselskabet may extend the Agreement for a total of up to 144 months (that is, until 29 September 2044, at the latest). Further, the Supplier shall be available for providing assistance for a period of up to 6 months after the expiry or termination of the Agreement in order to facilitate the transition to a future scenario where the Deliverables, in whole or in part, are no longer required (due to e.g. the end of life of the Systems).
Procedure identifier : 6ccf69a2-4b20-4f86-8d1a-cdb5569847e7
Internal identifier : Metroselskabet
Type of procedure : Negotiated without prior call for competition

2.1.1 Purpose

Main nature of the contract : Supplies
Additional nature of the contract : Services
Main classification ( cpv ): 34630000 Parts of railway or tramway locomotives or rolling stock; railways traffic-control equipment
Additional classification ( cpv ): 34631000 Parts of locomotives or rolling stock
Additional classification ( cpv ): 34632000 Railways traffic-control equipment
Additional classification ( cpv ): 50220000 Repair, maintenance and associated services related to railways and other equipment
Additional classification ( cpv ): 71311230 Railway engineering services
Additional classification ( cpv ): 71356300 Technical support services

2.1.2 Place of performance

Country subdivision (NUTS) : Københavns omegn ( DK012 )
Country : Denmark

2.1.4 General information

Additional information : The contract value stated in this notice is the estimated value of the Agreement and therefore does not necessarily reflect the final value of the Agreement. Metroselskabet is not bound by this stated value.
Legal basis :
Directive 2014/25/EU
The Utilities Directive (Directive 2014/25/EU). The Utilities Directive is implemented in Danish law by Ministerial Order on procurement by entities operating in the water, energy, transport and postal services sectors (Ministerial Order No. 1078 of 29 June 2022), which also contains supplementary provisions.

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Agreement for the Supply of Spare Parts, Technical Support and Engineering Services
Description : Previously, Metroselskabet I/S (hereafter “Metroselskabet”) tendered out the transportation system contracts for the M1-M4 lines of the Copenhagen Metro. The contracts were awarded to Hitachi Rail STS S.p.A. (hereafter “the Supplier”). Under the contracts, the Supplier has provided a number of systems / assets. These systems / assets include, in particular, passenger vehicles and automatic train control (ATC) (and are hereafter collectively referred to as “the Systems”). The Systems are essential for the operation and functionality of the Copenhagen Metro and are generally characterized by a very high degree of technical complexity and by their reliance on specialized knowledge and insight into the Systems, their coherence, software, etc. on a deeper level. Due to technical reasons and exclusive rights, the Supplier is the only economic operator who is able to supply certain specific spare parts, repairs of spare parts, technical support (on-site and subject to strict response times) and engineering services (remote) related to certain subsystems of the Systems (hereafter “the Deliverables”). Metroselskabet therefore intends to conclude a new agreement with the Supplier covering supply of the Deliverables (hereafter “the Agreement”). The scope of the Agreement encompasses Deliverables for all existing lines (M1-M4), including future extensions to these lines to the extent that the Systems will also be used for such extensions. Further, the scope of the Agreement also includes Deliverables for interfaces from the passenger vehicles and the ATC to other elements of the transportation system. The Agreement shall supplement the contract regarding operation and maintenance of the Copenhagen Metro M1-M4 (hereafter “the O&M Contract”) which has been put out to tender by Metroselskabet, see Contract Notice No. 471641-2025 (and potentially also later O&M contracts). The O&M Contract will include the vast majority of services, parts, etc. required for the metro. As an example, the operator under the O&M Contract will be responsible for the greater part of the fault finding, corrective and preventive maintenance, etc., whereas the Supplier will only be engaged when an issue cannot be resolved by the operator / requires support on higher and more complex maintenance levels. The Agreement is expected to be concluded in the fall of 2025 after which a mobilization period shall commence. The actual commencement of the Agreement will, with certain exceptions, occur when the O&M Contract becomes effective (expected in September 2026). The duration of the Agreement shall be until the 29 September 2032. However, Metroselskabet may extend the Agreement for a total of up to 144 months (that is, until 29 September 2044, at the latest). Further, the Supplier shall be available for providing assistance for a period of up to 6 months after the expiry or termination of the Agreement in order to facilitate the transition to a future scenario where the Deliverables, in whole or in part, are no longer required (due to e.g. the end of life of the Systems).

5.1.1 Purpose

Main nature of the contract : Supplies
Additional nature of the contract : Services
Main classification ( cpv ): 34630000 Parts of railway or tramway locomotives or rolling stock; railways traffic-control equipment
Additional classification ( cpv ): 34631000 Parts of locomotives or rolling stock
Additional classification ( cpv ): 34632000 Railways traffic-control equipment
Additional classification ( cpv ): 50220000 Repair, maintenance and associated services related to railways and other equipment
Additional classification ( cpv ): 71311230 Railway engineering services
Additional classification ( cpv ): 71356300 Technical support services

5.1.2 Place of performance

Country : Denmark
Anywhere in the given country
Additional information : Greater Copenhagen

5.1.3 Estimated duration

Start date : 31/10/2025
Duration end date : 29/03/2045

5.1.4 Renewal

Maximum renewals : 6
Other information about renewals : As stated above, Metroselskabet may extend the Agreement for a total of up to 144 months (that is, until 29 September 2044, at the latest). Extensions may be exercised an unlimited number of times at Metroselskabet’s discretion (however only up to a total of 144 months) and the maximum number of renewals stated above (6) is thus indicative only. Further, there is the potential transition assistance for a period of up to 6 months after the expiry or termination of the Agreement.

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes
Additional information : The indicated contract start date is the expected contract start date. The actual contract start date may be different.

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The Complaints Board for Public Procurement
Information about review deadlines : Metroselskabet follows the procedure outlined in § 4 of the Complaints Board Act (Act No. 492 of May 12, 2010, with later amendments). The Agreement will not be entered into until the expiration of 10 calendar days, starting from the day after the publication of this notice, in accordance with § 4, subsection 1, no. 2 of the Complaints Board Act. According to § 7, subsection 3 of the Complaints Board Act, a complaint alleging that the contracting authority has entered into an agreement without prior publication of a contract notice in the Official Journal of the European Union, in violation of procurement regulations, must be submitted to the Complaints Board for Public Procurement within 30 calendar days, starting from the day after the contracting authority has published a notice in the Official Journal of the European Union stating that an agreement has been entered into, provided that the notice includes the reasoning for the contracting authority's decision to award the contract without prior publication of a contract notice in the Official Journal of the European Union. At the latest, when submitting a complaint to the Complaints Board for Public Procurement, the complainant must notify the contracting authority in writing that a complaint has been submitted to the Complaints Board for Public Procurement and whether the complaint has been submitted within the 10-calendar-day period specified in § 4, subsection 1, no. 2. If the complaint is not submitted within that period, the complainant must also state whether suspensive effect is being requested, in accordance with § 12, subsection 1. The Complaints Board for Public Procurement’s own guidelines on complaints are available on the Board's website.
Organisation providing additional information about the procurement procedure : Metroselskabet I/S
Organisation providing more information on the review procedures : The Competition and Consumer Authority
Organisation signing the contract : Metroselskabet I/S

6. Results

Value of all contracts awarded in this notice : 500 000 000 Danish krone
Direct award :
Justification for direct award : The contract can be provided only by a particular economic operator because of an absence of competition for technical reasons
Other justification : Metroselskabet intends to conclude the Agreement with the Supplier following a negotiated procedure without prior call for competition, as the Agreement can only be awarded to the Supplier due to the absence of competition for technical reasons and the Supplier’s exclusive rights and since no reasonable alternatives or substitutes exist, see article 50 (c) of Directive 2014/25/EU. The lack of competition is not the result of an artificial narrowing down of the parameters of the procurement, see the same provision in Directive 2014/25/EU. The Deliverables comprised by the Agreement can thus only be supplied by the Supplier due to exclusive rights, technical knowledge and their sole access to the documentation required and necessary test equipment, test environment, etc. The Deliverables are indispensable for the continued safe and correct functioning of the Systems. The Systems are characterized by a very high degree of technical complexity and reliance on specialized knowledge and insight into the Systems, their coherence, software, etc. on a deeper level, and the safe and correct functioning of the Systems is essential for the ongoing and future operation and functionality of the Copenhagen Metro. As stated above, the Agreement shall supplement the O&M Contract which has been put out to tender. The Agreement is thus limited to spare parts and services that can only be supplied by the Supplier and therefore cannot be subjected to a competitive procurement process.

6.1 Result lot ldentifier : LOT-0001

6.1.2 Information about winners

Winner :
Official name : Hitachi Rail STS S.p.A.
Tender :
Tender identifier : Agreement for the Supply of Spare Parts, Technical Support and Engineering Services
Identifier of lot or group of lots : LOT-0001
Contract information :
Identifier of the contract : Agreement for the Supply of Spare Parts, Technical Support and Engineering Services
Organisation signing the contract : Metroselskabet I/S

8. Organisations

8.1 ORG-0001

Official name : Metroselskabet I/S
Registration number : 30 82 36 99
Postal address : Metrovej 5
Town : Copenhagen S
Postcode : 2300
Country subdivision (NUTS) : Byen København ( DK011 )
Country : Denmark
Email : KET@m.dk
Telephone : +45 72 42 45 61
Internet address : https://www.m.dk/da/
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation signing the contract

8.1 ORG-0002

Official name : The Complaints Board for Public Procurement
Registration number : 37 79 55 26
Postal address : Toldboden 2
Town : Viborg
Postcode : 8800
Country subdivision (NUTS) : Østjylland ( DK042 )
Country : Denmark
Telephone : +45 72 40 56 00
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : The Competition and Consumer Authority
Registration number : 10 29 48 19
Postal address : Carl Jacobsens Vej 35
Town : Valby
Postcode : 2500
Country subdivision (NUTS) : Byen København ( DK011 )
Country : Denmark
Telephone : +45 41 71 50 00
Internet address : https://www.kfst.dk/
Roles of this organisation :
Organisation providing more information on the review procedures

8.1 ORG-0004

Official name : Hitachi Rail STS S.p.A.
Registration number : R.E.A. NA 761628
Postal address : Via Argine 425
Town : Napoli
Postcode : 80147
Country subdivision (NUTS) : Napoli ( ITF33 )
Country : Italy
Telephone : +39 0812431111
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0000

Official name : Publications Office of the European Union
Registration number : PUBL
Town : Luxembourg
Postcode : 2417
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 29291
Internet address : https://op.europa.eu
Roles of this organisation :
TED eSender

Notice information

Notice identifier/version : db772487-7aa7-4e80-a819-116b79d78234 - 01
Form type : Direct award preannouncement
Notice type : Voluntary ex-ante transparency notice
Notice dispatch date : 25/09/2025 12:06 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00629680-2025
OJ S issue number : 185/2025
Publication date : 26/09/2025