The establishment of a multi-purpose Framework Agreement for the provision of External Mediation Services

External Mediation Services External Mediation Services

CPV: 79000000 Usługi biznesowe: prawnicze, marketingowe, konsultingowe, rekrutacji, drukowania i zabezpieczania
Miejsce wykonania:
The establishment of a multi-purpose Framework Agreement for the provision of External Mediation Services
Miejsce udzielenia zamówienia:
Financial Services and Pensions Ombudsman_548
Numer nagrody:
1

1. Buyer

1.1 Buyer

Official name : Financial Services and Pensions Ombudsman_548
Legal type of the buyer : Body governed by public law, controlled by a central government authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : The establishment of a multi-purpose Framework Agreement for the provision of External Mediation Services
Description : External Mediation Services
Procedure identifier : d9d01ca8-16be-47c4-954a-583da33ac3a7
Type of procedure : Open

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79000000 Business services: law, marketing, consulting, recruitment, printing and security

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Estimated value excluding VAT : 800 000 Euro
Maximum value of the framework agreement : 800 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : The establishment of a multi-party Framework Agreement for the provision of External Mediation Services
Description : External Mediation Services
Internal identifier : 1

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79000000 Business services: law, marketing, consulting, recruitment, printing and security

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.5 Value

Estimated value excluding VAT : 800 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Cost
Description : Cost @ 30%
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 30
Criterion :
Type : Quality
Description : Quality @ 70%
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 70

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Organisation providing more information on the review procedures : The High Court of Ireland
Organisation signing the contract : Financial Services and Pensions Ombudsman_548

6. Results

Value of all contracts awarded in this notice : 800 000 Euro
Approximate value of the framework agreements : 800 000 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.
Framework agreement :
Re-estimated value of the framework agreement : 800 000 Euro

6.1.2 Information about winners

Winner :
Official name : Acrux Consulting Limited
Tender :
Tender identifier : Acrux Consulting Limited
Identifier of lot or group of lots : LOT-0001
Value of the tender : 800 000 Euro
Subcontracting : No
Contract information :
Identifier of the contract : CON-0001
Date on which the winner was chosen : 06/09/2025
Date of the conclusion of the contract : 09/09/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 285161-2025
Organisation signing the contract : Financial Services and Pensions Ombudsman_548

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 3

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : Austin Kenny Mediation
Tender :
Tender identifier : TEN-0002
Identifier of lot or group of lots : LOT-0001
Value of the tender : 800 000 Euro
Subcontracting : No
Contract information :
Identifier of the contract : CON-0002
Date on which the winner was chosen : 06/09/2025
Date of the conclusion of the contract : 09/09/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 285161-2025
Organisation signing the contract : Financial Services and Pensions Ombudsman_548

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 3

8. Organisations

8.1 ORG-0001

Official name : Financial Services and Pensions Ombudsman_548
Registration number : FSPO
Postal address : Lincoln House, Lincoln Place, Dublin 2
Town : Dublin
Postcode : D02 VH29
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 015677044
Internet address : www.fspo.ie
Buyer profile : www.fspo.ie
Roles of this organisation :
Buyer
Organisation signing the contract

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation
Organisation providing more information on the review procedures

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

8.1 ORG-0004

Official name : Acrux Consulting Limited
Size of the economic operator : Micro
Registration number : Acrux Consulting Limited
Town : Dublin
Postcode : K32V659
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0005

Official name : Austin Kenny Mediation
Size of the economic operator : Micro
The organisation is a natural person
Registration number : Austin Kenny Mediation
Town : Dublin
Postcode : A96F6C1
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

Notice information

Notice identifier/version : d6809ea4-b4ab-49e8-afa2-bce61c63b6e1 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 09/10/2025 09:30 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00667659-2025
OJ S issue number : 195/2025
Publication date : 10/10/2025