Monitoring and incident management, service agreement.

The competition concerns services for IT security monitoring (SOC) and event management (IRT). The contract includes establishment, operation and maintenance of services for security monitoring the contracting authority ́s systems, as well as assist in detecting and handling security threats to the customer's systems. Participants municipalities/companies in the procurement: Karmøy …

CPV: 72000000 Usługi informatyczne: konsultacyjne, opracowywania oprogramowania, internetowe i wsparcia, 72200000 Usługi doradcze w zakresie programowania oprogramowania, 72210000 Usługi programowania pakietów oprogramowania, 72212000 Usługi programowania oprogramowania aplikacyjnego, 72212700 Usługi opracowywania oprogramowania użytkowego, 72212730 Usługi opracowywania oprogramowania zabezpieczającego, 72212732 Usługi opracowywania oprogramowania do zabezpieczania danych
Miejsce wykonania:
Monitoring and incident management, service agreement.
Miejsce udzielenia zamówienia:
Karmøy kommune
Numer nagrody:
24311

1. Buyer

1.1 Buyer

Official name : Karmøy kommune
Legal type of the buyer : Body governed by public law, controlled by a local authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Monitoring and incident management, service agreement.
Description : The competition concerns services for IT security monitoring (SOC) and event management (IRT). The contract includes establishment, operation and maintenance of services for security monitoring the contracting authority ́s systems, as well as assist in detecting and handling security threats to the customer's systems. Participants municipalities/companies in the procurement: Karmøy Bokn Haugesund Tysvær Bømlo Stord Kvinnherad Fitjar Haugaland IKT Haugalandsmuseet Haugesund Parkering Haugesund municipal pension fund Solstein Sunnhordaland emergency doctor surgery IKS The following has an option on the agreement: Utsira Haugaland Growth IKS The procurement ́s value is estimated to exceed the EEA threshold value. The volume is an estimate and it is difficult to estimate more closely since there are many municipalities and the needs can vary. See the procurement documents for further information.
Procedure identifier : 15516256-de65-43a8-828c-0f79220dbf61
Previous notice : afeddd95-5606-4a71-bc0d-a01a8c50ea46-01
Internal identifier : 24311
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure : The competition will be held in accordance with the Public Procurement Act from 17 June 2016 no. 73 (LOA), with the accompanying regulations of 12 August 2016 no. 974 (FOA), as well as the provisions in this tender documentation. The competition will be held as TED - Open tender contest in accordance with the regulations Parts I and III. All interested tenderers can submit tenders for this type of procedure. Negotiations are not allowed. The procurement is announced in the DOFFIN and TED database.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72210000 Programming services of packaged software products
Additional classification ( cpv ): 72212000 Programming services of application software
Additional classification ( cpv ): 72212700 Software development services utilities
Additional classification ( cpv ): 72212730 Security software development services
Additional classification ( cpv ): 72212732 Data security software development services

2.1.2 Place of performance

Country subdivision (NUTS) : Rogaland ( NO0A1 )
Country : Norway

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Monitoring and incident management, service agreement.
Description : The competition concerns services for IT security monitoring (SOC) and event management (IRT). The contract includes establishment, operation and maintenance of services for security monitoring the contracting authority ́s systems, as well as assist in detecting and handling security threats to the customer's systems. Participants municipalities/companies in the procurement: Karmøy Bokn Haugesund Tysvær Bømlo Stord Kvinnherad Fitjar Haugaland IKT Haugalandsmuseet Haugesund Parkering Haugesund municipal pension fund Solstein Sunnhordaland emergency doctor surgery IKS The following has an option on the agreement: Utsira Haugaland Growth IKS The procurement ́s value is estimated to exceed the EEA threshold value. The volume is an estimate and it is difficult to estimate more closely since there are many municipalities and the needs can vary. See the procurement documents for further information.
Internal identifier : 24311

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72210000 Programming services of packaged software products
Additional classification ( cpv ): 72212000 Programming services of application software
Additional classification ( cpv ): 72212700 Software development services utilities
Additional classification ( cpv ): 72212730 Security software development services
Additional classification ( cpv ): 72212732 Data security software development services

5.1.2 Place of performance

Country subdivision (NUTS) : Rogaland ( NO0A1 )
Country : Norway
Additional information :

5.1.3 Estimated duration

Start date : 01/04/2025
Duration end date : 03/04/2025

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.10 Award criteria

Criterion :
Type : Cost
Name : Prices and Costs
Description :
Weight (percentage, exact) : 15
Criterion :
Type : Quality
Name : Solution proposals, functionality and user friendliness.
Description :
Weight (percentage, exact) : 40
Criterion :
Type : Quality
Name : Implementation
Description :
Weight (percentage, exact) : 10
Criterion :
Type : Quality
Name : Service and assignment specific competence
Description :
Weight (percentage, exact) : 5
Criterion :
Type : Quality
Name : Environment
Description :
Weight (percentage, exact) : 30
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Haugaland og Sunnhordland tingrett
Organisation signing the contract : Karmøy kommune

6. Results

Value of all contracts awarded in this notice : 2 500 000 Norwegian krone

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : Netsecurity AS
Tender :
Tender identifier : Netsecurity - Sikkerhetsovervåkning og Hendelseshåndtering
Identifier of lot or group of lots : LOT-0000
Subcontracting value is known : no
Subcontracting percentage is known : no
Contract information :
Identifier of the contract : 24311-1
Title : General del-Netsecurity AS
Date on which the winner was chosen : 14/02/2025
The contract is awarded within a framework agreement : no
Organisation signing the contract : Karmøy kommune

6.1.3 Non-winning tenderers :

Tenderer :
Official name : Atea AS 1
Tenderer :
Official name : Defendable AS

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 3

8. Organisations

8.1 ORG-0001

Official name : Karmøy kommune
Registration number : 974766647
Department : Innkjøp
Postal address : Pb. 167
Town : Kopervik
Postcode : 4291
Country : Norway
Contact point : Arne Hvidsten
Telephone : 52857500
Roles of this organisation :
Buyer
Organisation signing the contract

8.1 ORG-0002

Official name : Haugaland og Sunnhordland tingrett
Registration number : 926 723 405
Postal address : Postboks 385
Town : Haugesund
Postcode : 5501
Country subdivision (NUTS) : Rogaland ( NO0A1 )
Country : Norway
Telephone : 52 70 14 00
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : Atea AS 1
Registration number : 976239997
Department : Bid Management
Postal address : Karvesvingen 5
Town : Oslo
Postcode : 0579
Country : Norway
Contact point : Oskar Seglem
Telephone : +47 23 25 72 00
Roles of this organisation :
Tenderer

8.1 ORG-0004

Official name : Netsecurity AS
Registration number : 993856886
Department : Salg
Postal address : Lilleakerveien 2A
Town : Oslo
Postcode : 0283
Country : Norway
Contact point : Brage Roalkvam
Telephone : +4790036008
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0005

Official name : Defendable AS
Registration number : 925880140
Department : Försäljning
Postal address : Munkedamsveien 45 A
Town : Oslo
Postcode : 0250
Country : Norway
Contact point : Ted Kalen
Telephone : 48152775
Roles of this organisation :
Tenderer

11. Notice information

11.1 Notice information

Notice identifier/version : a8302e7d-4cbd-42bb-baa4-7b836749f487 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 17/03/2025 08:00 +00:00
Notice dispatch date (eSender) : 17/03/2025 08:08 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00174848-2025
OJ S issue number : 54/2025
Publication date : 18/03/2025