Framework agreement for the purchase of cleaning services

The cooperative purchasing agreement for cleaning services shall cover Oslo municipality ́s entities ́need for both regular cleaning and periodic cleaning: - Regular cleaning means cleaning that is carried out more often than once a month and with a fixed frequency. - Regular cleaning also includes cleaning related service assignments …

CPV: 39514500 Chusteczki do twarzy, 39800000 Środki czyszczące i polerujące, 39831000 Preparaty piorące, 42716110 Urządzenia piorące, 90911000 Usługi sprzątania/czyszczenia miejsc noclegowych, budynków i okien, 90919000 Usługi sprzątania biur i szkół oraz czyszczenia urządzeń biurowych
Miejsce wykonania:
Framework agreement for the purchase of cleaning services
Miejsce udzielenia zamówienia:
Oslo kommune v/ Utviklings- og kompetanseetaten
Numer nagrody:
24/2017

1. Buyer

1.1 Buyer

Official name : Oslo kommune v/ Utviklings- og kompetanseetaten
Legal type of the buyer : Body governed by public law, controlled by a local authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Framework agreement for the purchase of cleaning services
Description : The cooperative purchasing agreement for cleaning services shall cover Oslo municipality ́s entities ́need for both regular cleaning and periodic cleaning:  - Regular cleaning means cleaning that is carried out more often than once a month and with a fixed frequency. - Regular cleaning also includes cleaning related service assignments such as waste treatment, refilling sanitary articles (toilet paper, dry paper, soap etc.) for the operation of infectious absorbent zones, cleaning and maintenance of coffee machines. - Periodic cleaning means assignments that are not carried out regularly or less frequently than regularly, such as scouring, carpet cleaning, maintenance sunshade and polishing floors, more thorough wash-downs such as removal/spring cleaning. Upon request from the orderer, the necessary equipment and consumables shall be provided by the tenderer in connection with both regular and periodic cleaning. The agreement includes cleaning of all of the municipality ́s different entities such as schools, nurseries, sports halls, office buildings, health institutions, as well as other institutions and locations.
Procedure identifier : c3647bc9-8ccf-4a48-8fbc-27af8ce0b40f
Previous notice : 7d02fffd-ef1c-43da-8d5d-02f3a7bc46e8-01
Internal identifier : 24/2017
Type of procedure : Open

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 90911000 Accommodation, building and window cleaning services
Additional classification ( cpv ): 39514500 Face cloths
Additional classification ( cpv ): 39800000 Cleaning and polishing products
Additional classification ( cpv ): 39831000 Washing preparations
Additional classification ( cpv ): 42716110 Washing equipment
Additional classification ( cpv ): 90919000 Office, school and office equipment cleaning services

2.1.2 Place of performance

Country : Norway
Anywhere in the given country
Additional information : Oslo municipality

2.1.3 Value

Estimated value excluding VAT : 1 840 000 000 Norwegian krone

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Framework agreement for the purchase of cleaning services
Description : The cooperative purchasing agreement for cleaning services shall cover Oslo municipality ́s entities ́need for both regular cleaning and periodic cleaning:  - Regular cleaning means cleaning that is carried out more often than once a month and with a fixed frequency. - Regular cleaning also includes cleaning related service assignments such as waste treatment, refilling sanitary articles (toilet paper, dry paper, soap etc.) for the operation of infectious absorbent zones, cleaning and maintenance of coffee machines. - Periodic cleaning means assignments that are not carried out regularly or less frequently than regularly, such as scouring, carpet cleaning, maintenance sunshade and polishing floors, more thorough wash-downs such as removal/spring cleaning. Upon request from the orderer, the necessary equipment and consumables shall be provided by the tenderer in connection with both regular and periodic cleaning. The agreement includes cleaning of all of the municipality ́s different entities such as schools, nurseries, sports halls, office buildings, health institutions, as well as other institutions and locations.
Internal identifier : 24/2017

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 90911000 Accommodation, building and window cleaning services
Additional classification ( cpv ): 39514500 Face cloths
Additional classification ( cpv ): 39800000 Cleaning and polishing products
Additional classification ( cpv ): 39831000 Washing preparations
Additional classification ( cpv ): 42716110 Washing equipment
Additional classification ( cpv ): 90919000 Office, school and office equipment cleaning services

5.1.2 Place of performance

Country : Norway
Anywhere in the given country
Additional information : Oslo municipality

5.1.3 Estimated duration

Duration : 2 Year

5.1.4 Renewal

Maximum renewals : 2
Other information about renewals : The cooperative purchasing agreement applies for 2 years from when the contract is signed. The contracting authority has an option to extend the contract for up to 1+1 years on unchanged terms.

5.1.5 Value

Estimated value excluding VAT : 1 840 000 000 Norwegian krone

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes
Information about previous notices :
Identifier of the previous notice : 103648-2025

5.1.7 Strategic procurement

5.1.10 Award criteria

Criterion :
Type : Price
Name : Price
Description : See the tender documentation
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40
Criterion :
Type : Quality
Name : Assignment comprehension
Description : See the tender documentation
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 45
Criterion :
Type : Quality
Name : Certificate of apprenticeship
Description : See the tender documentation
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 15
Criterion :
Type : Quality
Description : Both climate footprint and environmental impact are considered to be limited in this procurement. The contract is for cleaning assignments and it is not environmental impact for the execution of the service itself. To the degree that cleaning assignments have an environmental impact, it is primarily for material use or transport.   Oslo municipality has implemented a standard requirement for the use of zero emission vehicles from 01.01.2025. Transport in the contract will be restricted. The standard transport requirements will take care of the environmental aspect in the cases where there is transport.    There are several minimum requirements for climate and environmental considerations in the requirement specification. The requirements are set to achieve both a more environmentally friendly service and several environmentally friendly products, including requirements for Type 1 environmental label or equivalent. As these will be absolute requirements for the tenderers, and other requirements related to climate and the environment (e.g. qualification requirements and contract requirements), our assessment is that the use of these requirements actually contributes to reducing the environmental risk to a greater degree than what can be achieved by setting an award criterion on climate and environment.    By setting environmental requirements for the delivery and the tenderer, incentives are given to deliver as binding and environmentally friendly tenders as possible within the framework for this service. This is to ensure the best climate footprint and environmental impact in the procurement, cf. the procurement regulations § 7-9 fourth paragraph, first period.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 0

5.1.15 Techniques

Framework agreement :
Framework agreement, with reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Oslo Tingrett
Information about review deadlines : See the notification letter

6. Results

Value of all contracts awarded in this notice : 920 000 000 Norwegian krone
Maximum value of the framework agreements in this notice : 1 840 000 000 Norwegian krone
Approximate value of the framework agreements : 920 000 000 Norwegian krone

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 1 840 000 000 Norwegian krone
Re-estimated value of the framework agreement : 920 000 000 Norwegian krone

6.1.2 Information about winners

Winner :
Official name : 4Service Eir Renhold AS
Tender :
Tender identifier : Rammeavtale for kjøp av renholdstjenester - 4Service Eir Renhold AS
Identifier of lot or group of lots : LOT-0000
Value of the tender : 0 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Rammeavtale for kjøp av renholdstjenester - 4Service Eir Renhold AS
Date of the conclusion of the contract : 02/07/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 241232-2025
Winner :
Official name : RENT Renholdstjenester AS
Tender :
Tender identifier : Rammeavtale for kjøp av renholdstjenester - RENT Renholdstjenester AS
Identifier of lot or group of lots : LOT-0000
Value of the tender : 0 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Rammeavtale for kjøp av renholdstjenester - RENT Renholdstjenester AS
Date of the conclusion of the contract : 02/07/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 241232-2025
Winner :
Official name : Ability FM Øst AS
Tender :
Tender identifier : Rammeavtale for kjøp av renholdstjenester - Ability FM Øst AS
Identifier of lot or group of lots : LOT-0000
Value of the tender : 0 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Rammeavtale for kjøp av renholdstjenester - Ability FM Øst AS
Date of the conclusion of the contract : 02/07/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 241232-2025
Winner :
Official name : Toma Facility Norge AS
Tender :
Tender identifier : Rammeavtale for kjøp av renholdstjenester - Toma Facility Norge AS
Identifier of lot or group of lots : LOT-0000
Value of the tender : 0 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Rammeavtale for kjøp av renholdstjenester - Toma Facility Norge AS
Date of the conclusion of the contract : 02/07/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 241232-2025
Winner :
Official name : ISS Facility Services AS
Tender :
Tender identifier : Rammeavtale for kjøp av renholdstjenester - ISS Facility Services AS
Identifier of lot or group of lots : LOT-0000
Value of the tender : 0 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Rammeavtale for kjøp av renholdstjenester - ISS Facility Services AS
Date of the conclusion of the contract : 02/07/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 241232-2025

6.1.4 Statistical information

Summary of the review requests the buyer received :
Number of complainants : 0
Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 5

8. Organisations

8.1 ORG-0001

Official name : Oslo kommune v/ Utviklings- og kompetanseetaten
Registration number : 971183675
Department : Innkjøpstjenester
Postal address : Grensesvingen 6
Town : Oslo
Postcode : 0663
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Marthe Hjort
Telephone : +47 90508369
Roles of this organisation :
Buyer

8.1 ORG-0002

Official name : Oslo Tingrett
Registration number : 926 725 939
Postal address : C. J. Hambros plass 4
Town : Oslo
Postcode : 0164
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Telephone : +47 22035200
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : 4Service Eir Renhold AS
Size of the economic operator : Large
Registration number : 917719993
Postal address : Brynsalléen 4
Town : Oslo
Postcode : 0667
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Telephone : +47 02517
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0004

Official name : RENT Renholdstjenester AS
Size of the economic operator : Large
Registration number : 994311344
Postal address : Dronning Margretes vei 11
Town : Oslo
Postcode : 0663
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Telephone : +47 93469899
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0005

Official name : Ability FM Øst AS
Size of the economic operator : Large
Registration number : 911463830
Postal address : Damsgårdsveien 165
Town : Laksevåg
Postcode : 5160
Country subdivision (NUTS) : Vestland ( NO0A2 )
Country : Norway
Telephone : +47 41781000
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0006

Official name : Toma Facility Norge AS
Size of the economic operator : Large
Registration number : 984 684 037
Postal address : Krokatjønnveien 15
Town : Fyllingsdalen
Postcode : 5147
Country subdivision (NUTS) : Vestland ( NO0A2 )
Country : Norway
Telephone : +47 09090
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0007

Official name : ISS Facility Services AS
Size of the economic operator : Large
Registration number : 914791723
Postal address : Smeltedigelen 1
Town : 0509 Oslo
Postcode : 0132
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Telephone : +47 81555155
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

Notice information

Notice identifier/version : 4044c47b-cef1-446e-a4fc-d323c8b4dd7f - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 09/07/2025 06:33 +00:00
Notice dispatch date (eSender) : 09/07/2025 10:00 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00451127-2025
OJ S issue number : 130/2025
Publication date : 10/07/2025