Individual and Team Coaching Services

Das Ziel dieser Ausschreibung ist die Unterzeichnung mehrerer Rahmenverträge in Kaskade für die Bereitstellung von: — individuelles Coaching für Manager und potenzielle Manager in den Bereichen Führung und Managementfähigkeiten, persönliche Entwicklung, Strategie und Unternehmensführung (Lose 1, 2 und 4); — Team-Coaching zu effektiver Teamzusammenarbeit und -leistung, Strategiedefinition und -umsetzung, gemeinsamer …

CPV: 79998000 Begeleidingsdiensten
Plaats van uitvoering:
Individual and Team Coaching Services
Toekennende instantie:
European Investment Bank
Gunningsnummer:
CFT-1691

1. Buyer

1.1 Buyer

Official name : European Investment Bank
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Individual and Team Coaching Services
Description : The objective of this call for tenders is to sign multiple framework agreements in cascade for the provision of: — individual coaching for the managers and potential managers on leadership and managerial skills, personal development skills, strategy and business management (lots 1, 2 and 4); — team coaching on effective team collaboration and performance, strategy definition and implementation, collective goals achievement and change management (lot 3). In this context, the EIB is seeking for qualified external providers in order to support the corporate coaching programme through suitable coaching approaches and methodologies.
Procedure identifier : e6a98969-60a1-4bb8-93dc-94b9eab28138
Previous notice : 678319-2022
Internal identifier : CFT-1691
Type of procedure : Open

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79998000 Coaching services

2.1.2 Place of performance

Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg

2.1.3 Value

Estimated value excluding VAT : 1 200 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Individual Coaching for Heads of Unit and Heads of Division (the First and Second Level of Management in the EIB)
Description : The services will consist in the delivery of individual coaching sessions for the heads of unit and the heads of divisions (first and second managerial levels).

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79998000 Coaching services
Additional classification ( cpv ): 79998000 Coaching services

5.1.2 Place of performance

Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Additional information :

5.1.3 Estimated duration

Duration : 24 Month

5.1.4 Renewal

Maximum renewals : 0

5.1.5 Value

Estimated value excluding VAT : 400 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
Information about previous notices :
Identifier of the previous notice : 678319-2022

5.1.10 Award criteria

Criterion :
Type : Quality
Description : Price is not the only award criterion and all criteria are stated only in the procurement documents.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 70
Criterion :
Type : Price
Description : Price is not the only award criterion and all criteria are stated only in the procurement documents.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 30

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : General Court of the European Union
Information about review deadlines : Tenderers may in the first instance submit any concerns regarding the procurement to the Bank using the contact details under Section I.1) of this contract notice. If tenderers or other interested parties, believe that the EIB committed an instance of maladministration, (e.g. it has failed to act in accordance with its established policies, standards and procedures or to respect the principles of good administration), they may lodge a complaint to the EIB Group Complaints Mechanism (see https://www.eib.org/en/about/accountability/complaints/index.htm) within 1 year from the date when the alleged action, decision or omission by the Bank could be reasonably known by the complainant. If unhappy with the outcome, tenderers can seek a review of the EIB Group’s reply to the complaint by the European Ombudsman (see https://www.ombudsman.europa.eu ). Within 2 months of notification of the outcome of the procedure (award decision), tenderers may launch an action for its annulment and/or damages. Any request tenderers may make and any reply from the Bank or any complaint of maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an action for annulment nor open a new period for launching an action for annulment. The body responsible for hearing annulment procedures is indicated under Section VI.4.1) of this contract notice.
Organisation providing additional information about the procurement procedure : European Investment Bank

5.1 Lot technical ID : LOT-0002

Title : Individual Coaching for Directors and General Directors (the Third and Fourth Level of Management in the EIB)
Description : The services will consist of the delivery of individual coaching sessions for the directors and general directors.

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79998000 Coaching services
Additional classification ( cpv ): 79998000 Coaching services

5.1.2 Place of performance

Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Additional information :

5.1.3 Estimated duration

Duration : 24 Month

5.1.4 Renewal

Maximum renewals : 0

5.1.5 Value

Estimated value excluding VAT : 300 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
Information about previous notices :
Identifier of the previous notice : 678319-2022

5.1.10 Award criteria

Criterion :
Type : Quality
Description : Price is not the only award criterion and all criteria are stated only in the procurement documents.
Category of award threshold criterion : Weight (points, exact)
Award criterion number : 70
Criterion :
Type : Price
Description : Price is not the only award criterion and all criteria are stated only in the procurement documents.
Category of award threshold criterion : Weight (points, exact)
Award criterion number : 30

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : General Court of the European Union
Information about review deadlines : Tenderers may in the first instance submit any concerns regarding the procurement to the Bank using the contact details under Section I.1) of this contract notice. If tenderers or other interested parties, believe that the EIB committed an instance of maladministration, (e.g. it has failed to act in accordance with its established policies, standards and procedures or to respect the principles of good administration), they may lodge a complaint to the EIB Group Complaints Mechanism (see https://www.eib.org/en/about/accountability/complaints/index.htm) within 1 year from the date when the alleged action, decision or omission by the Bank could be reasonably known by the complainant. If unhappy with the outcome, tenderers can seek a review of the EIB Group’s reply to the complaint by the European Ombudsman (see https://www.ombudsman.europa.eu ). Within 2 months of notification of the outcome of the procedure (award decision), tenderers may launch an action for its annulment and/or damages. Any request tenderers may make and any reply from the Bank or any complaint of maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an action for annulment nor open a new period for launching an action for annulment. The body responsible for hearing annulment procedures is indicated under Section VI.4.1) of this contract notice.
Organisation providing additional information about the procurement procedure : European Investment Bank

5.1 Lot technical ID : LOT-0003

Title : Team Coaching for Teams across All Organisational Levels (e.g. Head of Unit with Unit Staff Members, General Director with Directors, etc.)
Description : The services will consist of the delivery of team coaching project for intact teams including individuals under the same hierarchical line. Team coaching works with the team as a system as opposed to a collection of individuals, and is an ongoing process to sustain change over time.

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79998000 Coaching services
Additional classification ( cpv ): 79998000 Coaching services

5.1.2 Place of performance

Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Additional information :

5.1.3 Estimated duration

Duration : 24 Month

5.1.4 Renewal

Maximum renewals : 0

5.1.5 Value

Estimated value excluding VAT : 200 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
Information about previous notices :
Identifier of the previous notice : 678319-2022

5.1.10 Award criteria

Criterion :
Type : Quality
Description : Price is not the only award criterion and all criteria are stated only in the procurement documents.
Category of award threshold criterion : Weight (points, exact)
Award criterion number : 70
Criterion :
Type : Price
Description : Price is not the only award criterion and all criteria are stated only in the procurement documents.
Category of award threshold criterion : Weight (points, exact)
Award criterion number : 30

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : General Court of the European Union
Information about review deadlines : Tenderers may in the first instance submit any concerns regarding the procurement to the Bank using the contact details under Section I.1) of this contract notice. If tenderers or other interested parties, believe that the EIB committed an instance of maladministration, (e.g. it has failed to act in accordance with its established policies, standards and procedures or to respect the principles of good administration), they may lodge a complaint to the EIB Group Complaints Mechanism (see https://www.eib.org/en/about/accountability/complaints/index.htm) within 1 year from the date when the alleged action, decision or omission by the Bank could be reasonably known by the complainant. If unhappy with the outcome, tenderers can seek a review of the EIB Group’s reply to the complaint by the European Ombudsman (see https://www.ombudsman.europa.eu ). Within 2 months of notification of the outcome of the procedure (award decision), tenderers may launch an action for its annulment and/or damages. Any request tenderers may make and any reply from the Bank or any complaint of maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an action for annulment nor open a new period for launching an action for annulment. The body responsible for hearing annulment procedures is indicated under Section VI.4.1) of this contract notice.
Organisation providing additional information about the procurement procedure : European Investment Bank

5.1 Lot technical ID : LOT-0004

Title : Digital Platform of Individual Coaching for Potential Managers
Description : The services will consist of the delivery of individual coaching sessions for detected potential managers through a digital platform.

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79998000 Coaching services
Additional classification ( cpv ): 79998000 Coaching services

5.1.2 Place of performance

Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Additional information :

5.1.3 Estimated duration

Duration : 24 Month

5.1.4 Renewal

Maximum renewals : 0

5.1.5 Value

Estimated value excluding VAT : 300 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
Information about previous notices :
Identifier of the previous notice : 678319-2022

5.1.10 Award criteria

Criterion :
Type : Quality
Description : Price is not the only award criterion and all criteria are stated only in the procurement documents.
Category of award threshold criterion : Weight (points, exact)
Award criterion number : 70
Criterion :
Type : Price
Description : Price is not the only award criterion and all criteria are stated only in the procurement documents.
Category of award threshold criterion : Weight (points, exact)
Award criterion number : 30

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : General Court of the European Union
Information about review deadlines : Tenderers may in the first instance submit any concerns regarding the procurement to the Bank using the contact details under Section I.1) of this contract notice. If tenderers or other interested parties, believe that the EIB committed an instance of maladministration, (e.g. it has failed to act in accordance with its established policies, standards and procedures or to respect the principles of good administration), they may lodge a complaint to the EIB Group Complaints Mechanism (see https://www.eib.org/en/about/accountability/complaints/index.htm) within 1 year from the date when the alleged action, decision or omission by the Bank could be reasonably known by the complainant. If unhappy with the outcome, tenderers can seek a review of the EIB Group’s reply to the complaint by the European Ombudsman (see https://www.ombudsman.europa.eu ). Within 2 months of notification of the outcome of the procedure (award decision), tenderers may launch an action for its annulment and/or damages. Any request tenderers may make and any reply from the Bank or any complaint of maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an action for annulment nor open a new period for launching an action for annulment. The body responsible for hearing annulment procedures is indicated under Section VI.4.1) of this contract notice.
Organisation providing additional information about the procurement procedure : European Investment Bank

6. Results

Maximum value of the framework agreements in this notice : 900 000 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 400 000 Euro

6.1.2 Information about winners

Winner :
Official name : The greenhouse Group
Tender :
Tender identifier : Ten 1
Identifier of lot or group of lots : LOT-0001
Subcontracting : No
Contract information :
Identifier of the contract : FWA 1 Lot 1
Date of the conclusion of the contract : 08/08/2023
Winner :
Official name : Deloitte Tax & Consulting
Tender :
Tender identifier : Ten 2
Identifier of lot or group of lots : LOT-0001
Subcontracting : No
Contract information :
Identifier of the contract : FWA 1 Lot 1
Date of the conclusion of the contract : 08/08/2023

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 10

6.1 Result lot ldentifier : LOT-0003

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 300 000 Euro

6.1.2 Information about winners

Winner :
Official name : Mercer Italia
Tender :
Tender identifier : Ten 3
Identifier of lot or group of lots : LOT-0003
Subcontracting : No
Contract information :
Identifier of the contract : FWA Lot 2
Date of the conclusion of the contract : 11/08/2023
Winner :
Official name : Deloitte Tax & Consulting
Tender :
Tender identifier : Ten 4
Identifier of lot or group of lots : LOT-0003
Subcontracting : No
Contract information :
Identifier of the contract : FWA Lot 2
Date of the conclusion of the contract : 11/08/2023
Winner :
Official name : The greenhouse Group
Tender :
Tender identifier : Ten 5
Identifier of lot or group of lots : LOT-0003
Subcontracting : No
Contract information :
Identifier of the contract : FWA Lot 2
Date of the conclusion of the contract : 11/08/2023

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 11

6.1 Result lot ldentifier : LOT-0002

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 200 000 Euro

6.1.2 Information about winners

Winner :
Official name : Horvath & Partner
Tender :
Tender identifier : Ten 6
Identifier of lot or group of lots : LOT-0002
Subcontracting : No
Contract information :
Identifier of the contract : FWA Lot 3
Date of the conclusion of the contract : 11/08/2023
Winner :
Official name : The greenhouse Group
Tender :
Tender identifier : Ten 7
Identifier of lot or group of lots : LOT-0002
Subcontracting : No
Contract information :
Identifier of the contract : FWA Lot 3
Date of the conclusion of the contract : 11/08/2023
Winner :
Official name : Mercer Italia
Tender :
Tender identifier : Ten 8
Identifier of lot or group of lots : LOT-0002
Subcontracting : No
Contract information :
Identifier of the contract : FWA Lot 3
Date of the conclusion of the contract : 11/08/2023

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 8

6.1 Result lot ldentifier : LOT-0004

No winner was chosen and the competition is closed.
The reason why a winner was not chosen : All tenders, requests to participate or projects were withdrawn or found inadmissible

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 8

8. Organisations

8.1 ORG-0001

Official name : European Investment Bank
Registration number : LU0000
Postal address : 98-100, boulevard Konrad Adenauer
Town : Luxembourg
Postcode : L-2950
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Contact point : GCS Procurement
Telephone : +352 4379-1
Internet address : http://www.eib.org
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure

8.1 ORG-0002

Official name : General Court of the European Union
Registration number : LU0001
Postal address : rue du Fort Niedergrünewald
Town : Luxembourg
Postcode : L-2925
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 43031
Fax : +352 43032100
Internet address : http://curia.europa.eu
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : The greenhouse Group
Size of the economic operator : Medium
Registration number : 0886289394
Postal address : rue du Fort Niedergrünewald
Town : Brussels
Postcode : B-1000
Country subdivision (NUTS) : Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad ( BE100 )
Country : Belgium
Telephone : +352 43031
Fax : +352 43032100
Internet address : http://curia.europa.eu
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001 LOT-0003 LOT-0002

8.1 ORG-0004

Official name : Deloitte Tax & Consulting
Size of the economic operator : Large
Registration number : B165178
Postal address : rue du Fort Niedergrünewald
Town : Luxembourg
Postcode : L-1821
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 43031
Fax : +352 43032100
Internet address : http://curia.europa.eu
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001 LOT-0003

8.1 ORG-0005

Official name : Mercer Italia
Size of the economic operator : Medium
Registration number : BO-534941
Postal address : rue du Fort Niedergrünewald
Town : Milano
Postcode : I-20158
Country subdivision (NUTS) : Milano ( ITC4C )
Country : Italy
Telephone : +352 43031
Fax : +352 43032100
Internet address : http://curia.europa.eu
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0003 LOT-0002

8.1 ORG-0006

Official name : Horvath & Partner
Size of the economic operator : Medium
Registration number : HRB 9879
Postal address : rue du Fort Niedergrünewald
Town : Stuttgart
Postcode : D-70178
Country subdivision (NUTS) : Stuttgart, Stadtkreis ( DE111 )
Country : Germany
Telephone : +352 43031
Fax : +352 43032100
Internet address : http://curia.europa.eu
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0002

8.1 ORG-0000

Official name : Publications Office of the European Union
Registration number : PUBL
Town : Luxembourg
Postcode : 2417
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 29291
Internet address : https://op.europa.eu
Roles of this organisation :
TED eSender

Notice information

Notice identifier/version : a06b1583-9957-44e4-a9f1-debb5b3dd2d2 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 16/10/2025 08:56 +00:00
Languages in which this notice is officially available : English Danish, German, Spanish, Finnish, French, Greek, Italian, Dutch, Portuguese, Swedish, Czech, Estonian, Hungarian, Lithuanian, Latvian, Maltese, Polish, Slovak, Slovenian, Irish, Bulgarian, Romanian, Croatian
Notice publication number : 00685483-2025
OJ S issue number : 200/2025
Publication date : 17/10/2025