Call for tenders for the design/development and implementation for a seamless, compliance-driven Incident Management Software Solution for the Rehab Group

The Rehab Group are inviting submissions from companies that can supply, install, integrate, customise, maintain, upgrade and support an Incident Management System that fully integrates with the database of Service locations used by Rehab Group and its Divisions for the recording and monitoring of its Health and Safety; Medication Compliance …

CPV: 72000000 IT-diensten: adviezen, softwareontwikkeling, internet en ondersteuning, 72250000 Systeem- en ondersteuningsdiensten, 72253200 Systeemondersteuningsdiensten, 72260000 Diensten in verband met software, 72268000 Leveren van software, 48100000 Speciale software voor de industrie, 48170000 Conformiteitssoftware
Plaats van uitvoering:
Call for tenders for the design/development and implementation for a seamless, compliance-driven Incident Management Software Solution for the Rehab Group
Toekennende instantie:
The Rehab Group
Gunningsnummer:
0

1. Buyer

1.1 Buyer

Official name : The Rehab Group
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Health

2. Procedure

2.1 Procedure

Title : Call for tenders for the design/development and implementation for a seamless, compliance-driven Incident Management Software Solution for the Rehab Group
Description : The Rehab Group are inviting submissions from companies that can supply, install, integrate, customise, maintain, upgrade and support an Incident Management System that fully integrates with the database of Service locations used by Rehab Group and its Divisions for the recording and monitoring of its Health and Safety; Medication Compliance Monitoring; Complaints and Compliments; Behavioural Therapy Compliance; Restricted Practices; HIQA Compliance and Safeguarding Compliance incidents. Rehab Group requires the incident monitoring system to be robust and resilient with minimal down time. It should have the capacity and flexibility to support changes in the number of users as well as being sustainable into the future in terms of both support and the requirements for upgrades and enhancements in line with technological advances and leading practice innovation.
Procedure identifier : 10c5efe9-8fcd-4218-ab25-8ce872fbdd37
Previous notice : 7966364a-c93f-4a5c-b91c-ff03441f0683-01
Type of procedure : Open
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72250000 System and support services
Additional classification ( cpv ): 72253200 Systems support services
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72268000 Software supply services
Additional classification ( cpv ): 48100000 Industry specific software package
Additional classification ( cpv ): 48170000 Compliance software package

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Estimated value excluding VAT : 200 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Call for tenders for the design/development and implementation for a seamless, compliance-driven Incident Management Software Solution for the Rehab Group
Description : The Rehab Group are inviting submissions from companies that can supply, install, integrate, customise, maintain, upgrade and support an Incident Management System that fully integrates with the database of Service locations used by Rehab Group and its Divisions for the recording and monitoring of its Health and Safety; Medication Compliance Monitoring; Complaints and Compliments; Behavioural Therapy Compliance; Restricted Practices; HIQA Compliance and Safeguarding Compliance incidents. Rehab Group requires the incident monitoring system to be robust and resilient with minimal down time. It should have the capacity and flexibility to support changes in the number of users as well as being sustainable into the future in terms of both support and the requirements for upgrades and enhancements in line with technological advances and leading practice innovation.
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72250000 System and support services
Additional classification ( cpv ): 72253200 Systems support services
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72268000 Software supply services
Additional classification ( cpv ): 48100000 Industry specific software package
Additional classification ( cpv ): 48170000 Compliance software package

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.3 Estimated duration

Duration : 7 Year

5.1.5 Value

Estimated value excluding VAT : 200 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Cost
Description : Overall Functionality
Category of award threshold criterion : Weight (points, exact)
Award criterion number : 2 000

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Organisation providing offline access to the procurement documents : The Rehab Group
Organisation providing more information on the review procedures : The High Court of Ireland

6. Results

Value of all contracts awarded in this notice : 191 552 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : MTX Consulting UK Limited
Tender :
Tender identifier : 000093639
Identifier of lot or group of lots : LOT-0001
Value of the tender : 191 552 Euro
Subcontracting : No
Contract information :
Identifier of the contract : 429473
Date on which the winner was chosen : 30/07/2025
Date of the conclusion of the contract : 13/08/2025

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders from micro, small or medium tenderers
Number of tenders or requests to participate received : 6

8. Organisations

8.1 ORG-0001

Official name : The Rehab Group
Registration number : Rehab Group
Postal address : 10D Beckett Way, Park West Business Park
Town : Dublin 12
Postcode : D12 K276
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 012057200
Internet address : https://rehab.ie
Buyer profile : https://rehab.ie
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents

8.1 ORG-0002

Official name : MTX Consulting UK Limited
Size of the economic operator : Micro, small, or medium
Registration number : 15258408
Postal address : 33 Dawlish Drive
Town : Pinner
Postcode : HA5 5LL
Country : United Kingdom
Telephone : +447856687161
Internet address : https://www.mtxeurope.com
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0003

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation
Organisation providing more information on the review procedures

8.1 ORG-0004

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

Notice information

Notice identifier/version : 7e58a2a3-eebe-41d0-90b9-10b4fd355a4a - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 10/10/2025 14:20 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00672373-2025
OJ S issue number : 197/2025
Publication date : 14/10/2025