Single Party Framework Agreement for the support and maintenance of the Building Control Management System (BCMS) for the National Building Control Office

Single Party Framework Agreement for the Support and Maintenance of the Building Control Management System (BCMS) over a 4-year period. The Initial Contract is for the Support and Maintenance of the existing BCMS environment. The existing environment includes a Drupal front end, SugarCRM 13.0.2 back end, with online payments and …

CPV: 72222000 Informācijas sistēmu vai tehnoloģijas stratēģiskā pārskata un plānošanas pakalpojumi, 72253200 Sistēmu atbalsta pakalpojumi, 72253000 Palīdzības dienesta un atbalsta pakalpojumi, 72253100 Palīdzības dienesta pakalpojumi, 72261000 Programmatūras atbalsta pakalpojumi, 72263000 Programmatūras ieviešanas pakalpojumi
Izpildes vieta:
Single Party Framework Agreement for the support and maintenance of the Building Control Management System (BCMS) for the National Building Control Office
Piešķīrēja iestāde:
Dublin City Council
Piešķīruma numurs:
0

1. Buyer

1.1 Buyer

Official name : Dublin City Council
Legal type of the buyer : Local authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Single Party Framework Agreement for the support and maintenance of the Building Control Management System (BCMS) for the National Building Control Office
Description : Single Party Framework Agreement for the Support and Maintenance of the Building Control Management System (BCMS) over a 4-year period. The Initial Contract is for the Support and Maintenance of the existing BCMS environment. The existing environment includes a Drupal front end, SugarCRM 13.0.2 back end, with online payments and integrations to a Register and Data Portal and must include full Contract Management and a managed Call Centre/ Helpdesk Please note that this project is subject to funding. For further information please refer to documentation available to download from www.etenders.gov.ie Resource ID 4873649 .
Procedure identifier : 1880851c-9a82-4d6a-95c8-4586daaa96cf
Previous notice : 036e3e3b-e666-4e5c-bbbd-8d4182c56768-01
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72222000 Information systems or technology strategic review and planning services
Additional classification ( cpv ): 72253200 Systems support services
Additional classification ( cpv ): 72253000 Helpdesk and support services
Additional classification ( cpv ): 72253100 Helpdesk services
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72263000 Software implementation services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Maximum value of the framework agreement : 4 500 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Single Party Framework Agreement for the support and maintenance of the Building Control Management System (BCMS) for the National Building Control Office
Description : Single Party Framework Agreement for the Support and Maintenance of the Building Control Management System (BCMS) over a 4-year period. The Initial Contract is for the Support and Maintenance of the existing BCMS environment. The existing environment includes a Drupal front end, SugarCRM 13.0.2 back end, with online payments and integrations to a Register and Data Portal and must include full Contract Management and a managed Call Centre/ Helpdesk Please note that this project is subject to funding. For further information please refer to documentation available to download from www.etenders.gov.ie Resource ID 4873649 .
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72222000 Information systems or technology strategic review and planning services
Additional classification ( cpv ): 72253200 Systems support services
Additional classification ( cpv ): 72253000 Helpdesk and support services
Additional classification ( cpv ): 72253100 Helpdesk services
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72263000 Software implementation services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.5 Value

Estimated value excluding VAT : 4 500 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement
Green Procurement Criteria : No Green Public Procurement criteria

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Support and Maintenance of BCMS (including BCMS Registration, Front End Drupal, Back End SugarCRM and Integrations) - 40%
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40
Criterion :
Type : Quality
Name :
Description : BCMS Webpages - 10%
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 10
Criterion :
Type : Cost
Name :
Description : Contract Management and Call Centre - 20%
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 20
Criterion :
Type : Cost
Name :
Description : Ultimate Cost for the provision of Support and Maintenance of BCMS - 30%
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 30
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
Framework agreement, with reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Organisation providing offline access to the procurement documents : Dublin City Council -
Organisation providing more information on the review procedures : The High Court of Ireland -
Organisation signing the contract : Dublin City Council

6. Results

Maximum value of the framework agreements in this notice : 4 500 000 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 4 500 000 Euro

6.1.2 Information about winners

Winner :
Official name : Provident C.R.M. Ltd
Tender :
Tender identifier : 000094857
Identifier of lot or group of lots : LOT-0001
Value of the tender : 4 500 000 Euro
Subcontracting : No
Contract information :
Identifier of the contract : 418466
Date on which the winner was chosen : 10/03/2025
Date of the conclusion of the contract : 01/04/2025
Organisation signing the contract : Dublin City Council

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 1

8. Organisations

8.1 ORG-0001

Official name : Dublin City Council
Registration number : IE47732154U
Postal address : Civic Offices, Wood Quay
Town : Dublin
Postcode : D08 RF3F
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 01 2222222
Internet address : https://www.dublincity.ie
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents
Organisation signing the contract

8.1 ORG-0002

Official name : Provident C.R.M. Ltd
Registration number : 462574
Postal address : Unit 1, CHQ Building, IFSC
Town : Dublin
Postcode : D01Y6H7
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 0878261031
Internet address : www.providentcrm.com
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0003

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation
Organisation providing more information on the review procedures

8.1 ORG-0004

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : 940bccfa-50d2-49f3-b7f5-1958dfa18369 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 16/04/2025 08:35 +01:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00251928-2025
OJ S issue number : 76/2025
Publication date : 17/04/2025