ServiceNow Consultancy Services - Contract Award

ServiceNow management, further development and consultancy services. ServiceNow management, further development and consultancy services.

CPV: 72266000 Programmatūras konsultāciju pakalpojumi, 72212781 Sistēmu pārvaldības programmatūras izstrādes pakalpojumi, 72227000 Programmatūras integrēšanas konsultāciju pakalpojumi, 72600000 Datoru atbalsta un konsultāciju pakalpojumi, 73220000 Izstrādes konsultāciju pakalpojumi
Izpildes vieta:
ServiceNow Consultancy Services - Contract Award
Piešķīrēja iestāde:
NORGES BANK
Piešķīruma numurs:
25/00451

1. Buyer

1.1 Buyer

Official name : NORGES BANK
Legal type of the buyer : Public undertaking
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : ServiceNow Consultancy Services - Contract Award
Description : ServiceNow management, further development and consultancy services.
Procedure identifier : 7bbdbeb6-5081-4f70-8fc0-bee24a52bc97
Previous notice : 11145e26-e71f-4173-b869-0cf8bc115702-01
Internal identifier : 25/00451
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure : Norges Bank would like to enter into a framework agreement with up to 3 tenderers to cover the need for management, further development and consultancy services for the ServiceNow platform.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72266000 Software consultancy services
Additional classification ( cpv ): 72212781 System management software development services
Additional classification ( cpv ): 72227000 Software integration consultancy services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Additional classification ( cpv ): 73220000 Development consultancy services

2.1.2 Place of performance

Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway

2.1.3 Value

Estimated value excluding VAT : 30 000 000 Norwegian krone

2.1.4 General information

Call for competition is terminated
Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften -

5. Lot

5.1 Lot technical ID : LOT-0000

Title : ServiceNow Consultancy Services - Contract Award
Description : ServiceNow management, further development and consultancy services.
Internal identifier : 25/00451

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72266000 Software consultancy services
Additional classification ( cpv ): 72212781 System management software development services
Additional classification ( cpv ): 72227000 Software integration consultancy services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Additional classification ( cpv ): 73220000 Development consultancy services

5.1.2 Place of performance

Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Additional information :

5.1.5 Value

Estimated value excluding VAT : 30 000 000 Norwegian krone

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.10 Award criteria

Criterion :
Type : Quality
Name : Quality
Description :
Weight (percentage, exact) : 70
Criterion :
Type : Price
Name : Price
Description :
Weight (percentage, exact) : 30
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
Framework agreement, with reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Oslo Tingrett
Organisation signing the contract : NORGES BANK

6. Results

Value of all contracts awarded in this notice : 30 000 000 Norwegian krone

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Leader of tendering party :
Official name : KPMG AS (Hovedenhet) KPMG AS (Hovedenhet)
Tender :
Tender identifier : Rådgivning ServiceNow
Identifier of lot or group of lots : LOT-0000
Subcontracting value is known : no
Subcontracting percentage is known : no
Contract information :
Identifier of the contract : Rådgivning Service Now Rådgivning ServiceNow
Date on which the winner was chosen : 20/03/2025 20/03/2025
Date of the conclusion of the contract : 07/04/2025 07/04/2025
The contract is awarded within a framework agreement : no
Organisation signing the contract : NORGES BANK
Winner :
Official name : Sopra Steria AS (hovedenhet)
Tender :
Tender identifier : Rådgivning ServiceNow
Identifier of lot or group of lots : LOT-0000
Subcontracting value is known : no
Subcontracting percentage is known : no
Contract information :
Identifier of the contract : Rådgivning ServiceNow
Date on which the winner was chosen : 20/03/2025
Date of the conclusion of the contract : 07/04/2025
The contract is awarded within a framework agreement : no
Organisation signing the contract : NORGES BANK

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 3
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 3

8. Organisations

8.1 ORG-0001

Official name : NORGES BANK
Registration number : 937884117
Postal address : Bankplassen 2
Town : OSLO
Postcode : 0151
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Anette Monshaugen
Telephone : +47 22316000
Internet address : http://www.norgesbank.no/
Roles of this organisation :
Buyer
Organisation signing the contract

8.1 ORG-0002

Official name : Oslo Tingrett
Registration number : 926725939
Town : Oslo
Country : Norway
Telephone : 22035200
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : Sopra Steria AS (hovedenhet)
Registration number : 910909088
Postal address : Biskop Gunnerus' gate 14 A
Town : OSLO
Postcode : 0185
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Sopra Steria AS (hovedenhet)
Telephone : 22575600
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0004

Official name : KPMG AS (Hovedenhet)
Registration number : 935174627
Postal address : Sørkedalsveien 6
Town : OSLO
Postcode : 0369
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : KPMG AS (Hovedenhet)
Telephone : 40639458
Fax : 22609604
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

11. Notice information

11.1 Notice information

Notice identifier/version : 34f9bd7d-d400-423b-8f58-a019526c6d84 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 08/04/2025 18:45 +00:00
Notice dispatch date (eSender) : 09/04/2025 07:07 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00233681-2025
OJ S issue number : 71/2025
Publication date : 10/04/2025