Medical advice, access to health care and medical evacuations.

The aim of the procurement is to cover the Ministry's need for foreign servicemen, accompanying family, local employees with membership in Norwegian National Insurance and interns at foreign stations, as well as employees on international official journeys can receive assistance with injury or illness. The aim of the procurement is …

CPV: 85120000 Medicīniskās prakses un saistītie pakalpojumi, 85121000 Medicīniskās prakses pakalpojumi, 85140000 Dažādi veselības aprūpes pakalpojumi, 85141000 Pakalpojumi, ko sniedz medicīniskais personāls, 85141220 Konsultatīvie pakalpojumi, ko sniedz medmāsas, 85142000 Paramediķu pakalpojumi, 85143000 Neatliekamās medicīniskās palīdzības pakalpojumi
Izpildes vieta:
Medical advice, access to health care and medical evacuations.
Piešķīrēja iestāde:
Utenriksdepartementet
Piešķīruma numurs:
25/4649

1. Buyer

1.1 Buyer

Official name : Utenriksdepartementet

2. Procedure

2.1 Procedure

Title : Medical advice, access to health care and medical evacuations.
Description : The aim of the procurement is to cover the Ministry's need for foreign servicemen, accompanying family, local employees with membership in Norwegian National Insurance and interns at foreign stations, as well as employees on international official journeys can receive assistance with injury or illness.
Procedure identifier : 75b09741-91e0-4b11-8dc5-dc3c91f2b8d9
Internal identifier : 25/4649
Type of procedure : Competitive tendering (article 5(3) of regulation 1370/2007)
Main features of the procedure : The procurement will be made in accordance with the Public Procurement Act of 17 June 2016 (the Procurement Act) and the Public Procurement Regulations (procurement regulations) FOR 2016-08-12-974, parts I and IV. The tender contest is published in Doffin and TED. The contracting authority reserves the right to award the framework agreement without having contact with tenderers beyond making any minor clarifications/corrections of the tenders. Negotiations can, however, be carried out if the contracting authority, after the tenders have been received, considers it appropriate. The selection will, in such cases, be made after an evaluation of the tender offer in accordance with the award criteria. Emphasis is put on the fact that no tenderers can expect a dialogue on their tender and must, therefore, submit their best tender.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 85120000 Medical practice and related services
Additional classification ( cpv ): 85121000 Medical practice services
Additional classification ( cpv ): 85140000 Miscellaneous health services
Additional classification ( cpv ): 85141000 Services provided by medical personnel
Additional classification ( cpv ): 85141220 Advisory services provided by nurses
Additional classification ( cpv ): 85142000 Paramedical services
Additional classification ( cpv ): 85143000 Ambulance services

2.1.2 Place of performance

Anywhere
Additional information : There must be a 24 hour consulting service. The service shall cover the whole world, 24 hours a day and every day of the year. Personnel at the centre shall be able to provide proper medical advice, assess whether necessary treatment can be given on site, whether it is necessary to arrange transport to the nearest proper treatment place or to the Norway.

2.1.3 Value

Estimated value excluding VAT : 10 000 000 Norwegian krone
Maximum value of the framework agreement : 10 000 000 Norwegian krone

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Medical advice, access to health care and medical evacuations.
Description : The aim of the procurement is to cover the Ministry's need for foreign servicemen, accompanying family, local employees with membership in Norwegian National Insurance and interns at foreign stations, as well as employees on international official journeys can receive assistance with injury or illness.
Internal identifier : 25/4649

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 85120000 Medical practice and related services
Additional classification ( cpv ): 85121000 Medical practice services
Additional classification ( cpv ): 85140000 Miscellaneous health services
Additional classification ( cpv ): 85141000 Services provided by medical personnel
Additional classification ( cpv ): 85141220 Advisory services provided by nurses
Additional classification ( cpv ): 85142000 Paramedical services
Additional classification ( cpv ): 85143000 Ambulance services
Options :
Description of the options : The option for an extension of the framework agreement will automatically take up if the Customer does not take up the contract within 3 (three) months before the contract period expires, giving written notification to the tenderer that the option shall not be taken up.

5.1.2 Place of performance

Anywhere
Additional information : There must be a 24 hour consulting service. The service shall cover the whole world, 24 hours a day and every day of the year. Personnel at the centre shall be able to provide proper medical advice, assess whether necessary treatment can be given on site, whether it is necessary to arrange transport to the nearest proper treatment place or to the Norway.

5.1.3 Estimated duration

Duration : 2 Year

5.1.4 Renewal

Maximum renewals : 2
The buyer reserves the right for additional purchases from the contractor, as described here : The contracting authority has the right to extend the framework agreement for a further one year at a time, up to 2 times.

5.1.5 Value

Estimated value excluding VAT : 10 000 000 Norwegian krone
Maximum value of the framework agreement : 10 000 000 Norwegian krone

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.

5.1.9 Selection criteria

Criterion :
Type : Economic and financial standing
Name : Economic and financial capacity
Description : Tenderers must have sufficient economic and financial capacity to carry out the assignment, in which, among other things, being creditworthy without any requirement for collateral will be adequate. A credit rating with key figures from a certified credit rating company or other form of documentation to demonstrate that the requirement has been met.
Use of this criterion : Used
Criterion :
Type : Suitability to pursue the professional activity
Name : Tax Certificate
Description : Certificates, not older than six months, confirming that the tenderer has fulfilled their tax, social security and VAT payment obligations, can be ordered and obtained from Altinn by using a separate link on the skatteetaten.no. If this is not possible, it can be ordered from the tax collector or the Norwegian Tax Administration. The certificate is electronically certified and is therefore not signed. See the skatteetaten.no for further information.
Use of this criterion : Used
Criterion :
Type : Suitability to pursue the professional activity
Name : Legal position
Description : Legally established company. Norwegian companies: Company Registration Certificate or printout from the Register of Business Units for non-registration obliged individual companies. Foreign companies: Confirmation that the company is registered in a trade or business register as prescribed by the law of the country where the tenderer is established. The confirmation can be delivered in writing or with reference to BRIS.
Use of this criterion : Used
Criterion :
Type : Technical and professional ability
Name : The tenderer ́s technical and professional qualifications.
Description : The tenderer must have sufficient ability and experience to be able to carry out the delivery. A description of up to three of the tenderer's most relevant assignments in the last three years, together with information on the contracts ́ value, date of delivery or execution and the name of the recipient. Equivalent delivery(s) means medical advice by telephone for persons globally and that the tenderer has ensured access to health care and MedEvac globally. Tenderers are themselves responsible for ensuring that the description is of such a nature that it documents that the requirement is met.
Use of this criterion : Used
Criterion :
Type : Technical and professional ability
Name : The tenderer's capacity
Description : Sufficient capacity to fulfil the nature and scope of the agreement. A description of the personnel that the tenderer has at his disposal for fulfilment of the contract.
Use of this criterion : Used

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : Norwegian
Deadline for requesting additional information : 20/05/2025 10:00 +00:00

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Danish, English, Norwegian, Swedish
Variants : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of expressions of interest : 27/05/2025 10:00 +00:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
A non-disclosure agreement is required : no

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Electronic auction : no

8. Organisations

8.1 ORG-0001

Official name : Utenriksdepartementet
Registration number : 972417920
Postal address : Postboks 8114 Dep.
Town : Oslo
Postcode : 0032
Country : Norway
Contact point : Bernt Martin Vestlund
Telephone : +47 95962599
Roles of this organisation :
Buyer

11. Notice information

11.1 Notice information

Notice identifier/version : 45e678f1-b0e2-4a96-bca0-e48fb4af66d1 - 01
Form type : Competition
Notice type : Contract notice – light regime
Notice dispatch date : 29/04/2025 11:02 +00:00
Notice dispatch date (eSender) : 29/04/2025 13:01 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00281528-2025
OJ S issue number : 85/2025
Publication date : 02/05/2025