Family Care and administrative support services

The service shall support ECB staff, their partners and other groups (in particular ECB trainees, seconded staff and agency staff) in finding workable solutions for their family care needs. In this context, the successful service provider shall be in a position to provide the following: a) Individual search support and …

CPV: 85312110 Bērnu dienas aprūpes pakalpojumi, 85312310 Virzības pakalpojumi, 85321000 Administratīvie sociālie pakalpojumi
Izpildes vieta:
Family Care and administrative support services
Piešķīrēja iestāde:
European Central Bank
Piešķīruma numurs:
PRO-007772

1. Buyer

1.1 Buyer

Official name : European Central Bank
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : Economic affairs

2. Procedure

2.1 Procedure

Title : Family Care and administrative support services
Description : The service shall support ECB staff, their partners and other groups (in particular ECB trainees, seconded staff and agency staff) in finding workable solutions for their family care needs. In this context, the successful service provider shall be in a position to provide the following: a) Individual search support and general advice for family care via a telephone hotline and/or e-mail and/or chat. b) Website to find relevant information on family care as well as a link to the online registration tool for registering for the childcare waiting list for ECB crèches. c) Upon ECB request: provision of presentations and/or information sessions on related topics on the premises of the ECB, at the providers office or remotely through webinars. d) Administrative service dealing with the registration (including entitlement check) for and allocation of the ECB childcare places, made available from currently four childcare service providers, including an online registration tool for the ECB childcare waiting list.
Procedure identifier : e4f1ccbc-5703-4f85-b379-b830292c9cd5
Previous notice : 771858-2024
Internal identifier : PRO-007772
Type of procedure : Other single stage procedure
Justification for the accelerated procedure :
Main features of the procedure : The tender procedure was conducted in accordance with Art. 35 Decision ECB/2016/2 laying down the rules on procurement (as amended), available at https://www.ecb.europa.eu/ecb/legal/1001/procurement/html/index.en.html And in EUR-Lex: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:02016D0002-20200501.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 85312110 Child daycare services
Additional classification ( cpv ): 85321000 Administrative social services
Additional classification ( cpv ): 85312310 Guidance services

2.1.2 Place of performance

Country subdivision (NUTS) : Frankfurt am Main, Kreisfreie Stadt ( DE712 )
Country : Germany

2.1.3 Value

Estimated value excluding VAT : 530 000 Euro

2.1.4 General information

Legal basis :
Other
Consolidated text: Decision (EU) 2016/245 of the European Central Bank of 9 February 2016 laying down the rules on procurement (ECB/2016/2) (recast)

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Family Care services
Description : The service shall support ECB staff, their partners and other groups (in particular ECB trainees, seconded staff and agency staff) in finding workable solutions for their family care needs. In this context, the successful service provider shall be in a position to provide the following: a) Individual search support and general advice for family care via a telephone hotline and/or e-mail and/or chat. b) Website to find relevant information on family care as well as a link to the online registration tool for registering for the childcare waiting list for ECB crèches. c) Upon ECB request: provision of presentations and/or information sessions on related topics on the premises of the ECB, at the providers office or remotely through webinars. d) Administrative service dealing with the registration (including entitlement check) for and allocation of the ECB childcare places, made available from currently four childcare service providers, including an online registration tool for the ECB childcare waiting list.
Internal identifier : PRO-007772

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 85312110 Child daycare services
Additional classification ( cpv ): 85321000 Administrative social services
Additional classification ( cpv ): 85312310 Guidance services
Options :
Description of the options : not subject to renewal

5.1.2 Place of performance

Country subdivision (NUTS) : Frankfurt am Main, Kreisfreie Stadt ( DE712 )
Country : Germany
Additional information :

5.1.3 Estimated duration

Duration : 4 Year

5.1.5 Value

Estimated value excluding VAT : 530 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Quality of the technical offer
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40
Criterion :
Type : Price
Name :
Description : Financial offer
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 60
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Mediation organisation : The European Ombudsman -
Review organisation : The General Court of the European Union -
Organisation providing more information on the review procedures : European Central Bank -
Organisation signing the contract : European Central Bank

6. Results

Value of all contracts awarded in this notice : 530 000 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : famPLUS GmbH
Tender :
Tender identifier : 1
Identifier of lot or group of lots : LOT-0001
Value of the tender : 441 936 Euro
Subcontracting : Yes
Subcontracting value is known : no
Subcontracting percentage is known : no
Contract information :
Identifier of the contract : 1
Date on which the winner was chosen : 22/05/2025
Date of the conclusion of the contract : 22/05/2025
Organisation signing the contract : European Central Bank

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 2

8. Organisations

8.1 ORG-0006

Official name : The European Ombudsman
Registration number : 0002
Postal address : 1 avenue du Président Robert Schuman, CS 30403
Town : Strasbourg
Postcode : 67001
Country subdivision (NUTS) : Bas-Rhin ( FRF11 )
Country : France
Contact point : The European Ombudsman
Telephone : +33 388172313
Roles of this organisation :
Mediation organisation

8.1 ORG-0008

Official name : The General Court of the European Union
Registration number : 0011
Postal address : Rue du Fort Niedergrünewald
Town : Luxembourg
Postcode : 2925
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Contact point : The General Court of the European Union
Telephone : +352 4303-1
Internet address : www.curia.europa.eu
Roles of this organisation :
Review organisation

8.1 ORG-0010

Official name : European Central Bank
Registration number : 0010
Postal address : Sonnemannstrasse 22
Town : Frankfurt am Main
Postcode : 60314
Country subdivision (NUTS) : Frankfurt am Main, Kreisfreie Stadt ( DE712 )
Country : Germany
Contact point : Central Procurement Office
Telephone : +49 69 13440
Internet address : http://www.ecb.europa.eu
Roles of this organisation :
Buyer
Organisation providing more information on the review procedures
Organisation signing the contract

8.1 ORG-0012

Official name : famPLUS GmbH
Size of the economic operator : Micro, small, or medium
Registration number : HRB187676
Postal address : Lindwurmstrasse 41/43
Town : Munich
Postcode : 80377
Country subdivision (NUTS) : München, Kreisfreie Stadt ( DE212 )
Country : Germany
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0000

Official name : Publications Office of the European Union
Registration number : PUBL
Town : Luxembourg
Postcode : 2417
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 29291
Internet address : https://op.europa.eu
Roles of this organisation :
TED eSender
Notice information
Notice identifier/version : 38c57495-727f-465e-be1b-bf32a0fd73b0 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 02/06/2025 14:29 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00359189-2025
OJ S issue number : 106/2025
Publication date : 04/06/2025