Procurement of operative IT security service (MDR) for Troms County.

To strengthen the ability to detect, notify and handle IT events, Troms County (the Contracting Authority) shall procure a 24 hour (24/7/365) service for proactive security monitoring and support for incident handling IT security events in the Contracting Authority's IT environment. This involves partnering with a service provider who provides …

CPV: 72300000 Servizi di elaborazione dati, 48732000 Pacchetti software di sicurezza dei dati, 72000000 Servizi informatici: consulenza, sviluppo di software, Internet e supporto, 72200000 Programmazione di software e servizi di consulenza, 72220000 Servizi di consulenza in sistemi informatici e assistenza tecnica, 72224200 Servizi di programmazione per l'assicurazione di qualità dei sistemi, 72225000 Servizi di valutazione e revisione per l'assicurazione di qualità dei sistemi
Luogo di esecuzione:
Procurement of operative IT security service (MDR) for Troms County.
Ente di assegnazione:
Troms fylkeskommune
Numero di premio:
24/20662

1. Buyer

1.1 Buyer

Official name : Troms fylkeskommune
Legal type of the buyer : Regional authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Procurement of operative IT security service (MDR) for Troms County.
Description : To strengthen the ability to detect, notify and handle IT events, Troms County (the Contracting Authority) shall procure a 24 hour (24/7/365) service for proactive security monitoring and support for incident handling IT security events in the Contracting Authority's IT environment. This involves partnering with a service provider who provides managed detection and response (MDR) services for security monitoring, detection and incident management, where the Security Partner can also give the Contracting Authority quick access to top competence for assistance in major security events (IRT teams). Proactive monitoring and handling of vulnerability is expected, and not only reactive handling in the event of major unwanted events.
Procedure identifier : 708fea60-2aa5-4219-a906-8a8b3263d02b
Previous notice : 5c528a26-d273-4d5a-8cf0-ffe6ed340d01-01
Internal identifier : 24/20662
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no
Main features of the procedure : The contracting authority ́s description of the delivery is in Annex 1 - Requirement Specifications MDR service.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72300000 Data services
Additional classification ( cpv ): 48732000 Data security software package
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72220000 Systems and technical consultancy services
Additional classification ( cpv ): 72224200 System quality assurance planning services
Additional classification ( cpv ): 72225000 System quality assurance assessment and review services

2.1.2 Place of performance

Country subdivision (NUTS) : Troms/Romsa/Tromssa ( NO072 )
Country : Norway

2.1.4 General information

Call for competition is terminated
Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften - Negotiated procedure

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Procurement of operative IT security service (MDR) for Troms County.
Description : To strengthen the ability to detect, notify and handle IT events, Troms County (the Contracting Authority) shall procure a 24 hour (24/7/365) service for proactive security monitoring and support for incident handling IT security events in the Contracting Authority's IT environment. This involves partnering with a service provider who provides managed detection and response (MDR) services for security monitoring, detection and incident management, where the Security Partner can also give the Contracting Authority quick access to top competence for assistance in major security events (IRT teams). Proactive monitoring and handling of vulnerability is expected, and not only reactive handling in the event of major unwanted events.
Internal identifier : 24/20662

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72300000 Data services
Additional classification ( cpv ): 48732000 Data security software package
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72220000 Systems and technical consultancy services
Additional classification ( cpv ): 72224200 System quality assurance planning services
Additional classification ( cpv ): 72225000 System quality assurance assessment and review services

5.1.2 Place of performance

Country subdivision (NUTS) : Troms/Romsa/Tromssa ( NO072 )
Country : Norway
Additional information :

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.10 Award criteria

Criterion :
Type : Price
Name : Price/Cost
Description : In accordance with the tender documentation.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 50
Criterion :
Type : Quality
Name : Quality
Description : In accordance with the tender documentation.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40
Criterion :
Type : Quality
Name : Plan/delivery/operation/support
Description : In accordance with the tender documentation.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 10

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Nord-Troms og Senja tingrett
Information about review deadlines : In accordance with the award letter.
Organisation signing the contract : Troms fylkeskommune

6. Results

Value of all contracts awarded in this notice : 11 000 000 Norwegian krone

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : Netsecurity AS
Tender :
Tender identifier : Netsecurity AS
Identifier of lot or group of lots : LOT-0000
Value of the tender : 10 714 600 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Netsecurity AS
Date on which the winner was chosen : 23/05/2025
Date of the conclusion of the contract : 02/07/2025
Organisation signing the contract : Troms fylkeskommune

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 4

8. Organisations

8.1 ORG-0001

Official name : Troms fylkeskommune
Registration number : 930068128
Postal address : Postboks 6600
Town : Tromsø
Postcode : 9296
Country subdivision (NUTS) : Troms/Romsa/Tromssa ( NO072 )
Country : Norway
Contact point : Vegard Lysvoll
Telephone : +47 77788000
Internet address : https://www.tromsfylke.no/
Roles of this organisation :
Buyer
Organisation signing the contract

8.1 ORG-0002

Official name : Nord-Troms og Senja tingrett
Registration number : 926723022
Department : Tromsø
Postal address : Postboks 2510
Town : Tromsø
Postcode : 9270
Country subdivision (NUTS) : Troms/Romsa/Tromssa ( NO072 )
Country : Norway
Telephone : 77603400
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : Netsecurity AS
Size of the economic operator : Medium
Registration number : 993856886
Postal address : Drammensveien 288
Town : OSLO
Postcode : 0283
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Netsecurity AS
Telephone : 95551515
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

Notice information

Notice identifier/version : 2fbd7034-5898-433a-9a46-351ea82fb749 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 08/09/2025 07:49 +00:00
Notice dispatch date (eSender) : 08/09/2025 08:17 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00586192-2025
OJ S issue number : 172/2025
Publication date : 09/09/2025