Framework agreement, Licence procurement and SAM services - LOS2026

Trondheim municipality (henceforth referred to as the Customer) is holding a negotiated procedure with the intention of entering into an agreement for a framework agreement for the procurement of software licences and SAM services. The SAM services consist of licence consultancy services. The project name is LOS2026 (Licence procurement and …

CPV: 48000000 Pacchetti software e sistemi di informazione, 72000000 Servizi informatici: consulenza, sviluppo di software, Internet e supporto
Luogo di esecuzione:
Framework agreement, Licence procurement and SAM services - LOS2026
Ente di assegnazione:
Trondheim kommune
Numero di premio:
2025/25990

1. Buyer

1.1 Buyer

Official name : Trondheim kommune
Legal type of the buyer : Body governed by public law, controlled by a local authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Framework agreement, Licence procurement and SAM services - LOS2026
Description : Trondheim municipality (henceforth referred to as the Customer) is holding a negotiated procedure with the intention of entering into an agreement for a framework agreement for the procurement of software licences and SAM services. The SAM services consist of licence consultancy services. The project name is LOS2026 (Licence procurement and SAM services).
Procedure identifier : 6097430c-5d14-4359-ba43-7f16900a22b0
Internal identifier : 2025/25990
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no
Main features of the procedure : The contracting authority currently uses products from Microsoft, Adobe, Citrix, Oracle and Autodesk etc. The current agreement will also be used for the procurement of subscriptions/licences for products such as Camtasia, Infogram and Vyond. The list is not exhaustive. The contract will cover the entire tenderer's assortment within relevant manufacturers. The aim is that all of the Contracting Authority ́s ongoing need for licences and licence subscriptions shall be covered by this contract.  At the same time the Customer ́s need for Google licences will not be a part of this agreement. The same applies to licences required for deliveries related to specific trade programmes. The tenderer shall also be able to assist with the audit. Tenderers must take over as LSP for the Microsoft contracts. This will be done when the contract is signed in this framework agreement. The expected amount of this procurement will be approx. NOK 42 million per annum. The contract value is not binding for the Contracting Authority, but must be seen as a guideline estimate. The total value is estimated to be approx. NOK 168 million for the entire contract including all options. The maximum value of the contracts is NOK 190 million. Exceeding the call-offs on these contracts by more than 10% of the maximum value, this will mean that the contracts can be terminated before the contract period has expired. The calculation of the original contract value will take adjusted prices into consideration, cf. the contract's price index clauses. The procurement includes the following points: Procurement of licences and licence subscriptions, as well as access to software Consultancy regarding selection of software and licences Assistance for audits.

2.1.1 Purpose

Main nature of the contract : Supplies
Main classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support

2.1.2 Place of performance

Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway

2.1.3 Value

Estimated value excluding VAT : 168 000 000 Norwegian krone

2.1.4 General information

Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften - Public Procurement Law and Regulations

2.1.6 Grounds for exclusion

Sources of grounds for exclusion : European Single Procurement Document (ESPD)

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Framework agreement, Licence procurement and SAM services - LOS2026
Description : Trondheim municipality (henceforth referred to as the Customer) is holding a negotiated procedure with the intention of entering into an agreement for a framework agreement for the procurement of software licences and SAM services. The SAM services consist of licence consultancy services. The project name is LOS2026 (Licence procurement and SAM services).
Internal identifier : 2025/25990

5.1.1 Purpose

Main nature of the contract : Supplies
Main classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support

5.1.2 Place of performance

Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Additional information :

5.1.3 Estimated duration

Start date : 16/02/2026
Duration end date : 16/02/2030

5.1.4 Renewal

Maximum renewals : 2
Other information about renewals : 2 years + 1+year + 1 year.

5.1.5 Value

Estimated value excluding VAT : 168 000 000 Norwegian krone

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
This procurement is also suitable for small and medium-sized enterprises (SMEs) : yes

5.1.9 Selection criteria

Sources of selection criteria : European Single Procurement Document (ESPD)
Information about the second stage of a two-stage procedure :
Minimum number of candidates to be invited for the second stage of the procedure : 3
Maximum number of candidates to be invited for the second stage of the procedure : 5
The procedure will take place in successive stages. At each stage, some participants may be eliminated
The buyer reserves the right to award the contract on the basis of the initial tenders without any further negotiations

5.1.10 Award criteria

Criterion :
Type : Quality
Name : Quality
Description : To what degree the Tenderer ́s tender qualitatively fulfils the Contracting Authority ́s requirements. It will particularly be emphasised on: ● Breadth in the offered products and manufacturers ● Quality of performance of management assignments. ● Understanding connected to cooperation with the Contracting Authority's operational suppliers. ● Functionality in the offered licence tools and particularly that the tool has a high degree of licence logic and good options for reporting use.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40
Criterion :
Type : Quality
Name : Implementation ability
Description : To what degree the Tenderer's tender offer meets the Customer's requirements for implementation ability for both establishment of a system and in the service delivery. Particular emphasis will be put on: ● The tenderer's competence and experience of the offered key personnel, and what capacity the tenderer has for the execution of Service ● Implementation of the establishment project
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 20
Criterion :
Type : Price
Name : Price
Description : To what degree the Tenderer's tender offer meets the Customer's requirements connected to price terms and the tenderer ́s total price offer.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : Norwegian
Address of the procurement documents : https://permalink.mercell.com/264179788.aspx

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Norwegian
Electronic catalogue : Required
Variants : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of requests to participate : 13/10/2025 10:00 +00:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Required
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Mediation organisation : Trøndelag tingrett
Review organisation : Trøndelag tingrett
Information about review deadlines : Nobody
Organisation providing additional information about the procurement procedure : Trondheim kommune
Organisation providing more information on the review procedures : Trøndelag tingrett
Organisation receiving requests to participate : Trondheim kommune
Organisation processing tenders : Trondheim kommune

8. Organisations

8.1 ORG-0001

Official name : Trondheim kommune
Registration number : 942110464
Postal address : Erling Skakkes gate 14
Town : TRONDHEIM
Postcode : 7004
Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Contact point : Roar Næss
Telephone : +47 72540000
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : Trøndelag tingrett
Registration number : 926722794
Town : Trondheim
Postcode : 7004
Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Roles of this organisation :
Review organisation
Organisation providing more information on the review procedures
Mediation organisation

Notice information

Notice identifier/version : fc4f55e6-8cf2-4d70-ac56-2540087fb460 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 08/09/2025 12:03 +00:00
Notice dispatch date (eSender) : 08/09/2025 12:09 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00588350-2025
OJ S issue number : 172/2025
Publication date : 09/09/2025