25-027 MYSTERY SHOPPING AND AGE CHECKS

Vinmonopolet wishes to enter into an agreement within the following areas: 1. Mystery shopping store2. Mystery caller customer centre 3. Age control store4. Social control when handing out PiB/door to door Vinmonopolet wishes to enter into an agreement within the following areas: 1. Mystery shopping store2. Mystery caller customer centre …

CPV: 79311200 Usluge provedbe anketa
rok:
14. listopada 2025. 10:00
vrsta roka:
nadmetanje
mjesto izvršenja:
25-027 MYSTERY SHOPPING AND AGE CHECKS
registar:
Aktieselskapet Vinmonopolet
nagradni broj:
25-027

1. Buyer

1.1 Buyer

Official name : Aktieselskapet Vinmonopolet
Legal type of the buyer : Public undertaking, controlled by a central government authority
Activity of the contracting authority : Economic affairs

2. Procedure

2.1 Procedure

Title : 25-027 MYSTERY SHOPPING AND AGE CHECKS
Description : Vinmonopolet wishes to enter into an agreement within the following areas: 1. Mystery shopping store2. Mystery caller customer centre 3. Age control store4. Social control when handing out PiB/door to door
Procedure identifier : 9020461a-f80e-42c9-9da1-1ef980711cca
Internal identifier : 25-027
Type of procedure : Open
The procedure is accelerated : no
Main features of the procedure : As a part of the service, reports shall be reported electronically through the tenderer's web-based portal and all sales units/stores shall have access to the results.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79311200 Survey conduction services

2.1.2 Place of performance

Country : Norway
Anywhere in the given country

2.1.2 Place of performance

Country : Norway
Anywhere in the given country

2.1.4 General information

Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften - Vinmonopolet wishes to enter into an agreement for the following areas: 1. Mystery shopping shop 2. Mystery caller customer centre 3. Age control shop 4. Social control when handing out PiB/door As a part of the service, reports shall be reported electronically through the tenderer's web-based portal and all sales units/stores shall have access to the results.

2.1.6 Grounds for exclusion

Sources of grounds for exclusion : European Single Procurement Document (ESPD)

5. Lot

5.1 Lot technical ID : LOT-0000

Title : 25-027 MYSTERY SHOPPING AND AGE CHECKS
Description : Vinmonopolet wishes to enter into an agreement within the following areas: 1. Mystery shopping store2. Mystery caller customer centre 3. Age control store4. Social control when handing out PiB/door to door
Internal identifier : 25-027

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79311200 Survey conduction services

5.1.2 Place of performance

Country : Norway
Anywhere in the given country
Additional information :

5.1.2 Place of performance

Country : Norway
Anywhere in the given country
Additional information :

5.1.3 Estimated duration

Duration : 60 Month

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.9 Selection criteria

Sources of selection criteria : European Single Procurement Document (ESPD)

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : Norwegian
Deadline for requesting additional information : 07/10/2025 10:00 +00:00
Address of the procurement documents : https://permalink.mercell.com/264946675.aspx

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Norwegian
Electronic catalogue : Allowed
Advanced or qualified electronic signature or seal (as defined in Regulation (EU) No 910/2014) is required
Variants : Not allowed
Deadline for receipt of tenders : 14/10/2025 10:00 +00:00
Deadline until which the tender must remain valid : 6 Month
Information about public opening :
Opening date : 14/10/2025 10:00 +00:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Required
Electronic ordering will be used : no
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Oslo Tingrett
Information about review deadlines : the waiting period of 10 days after the award has been sent.

8. Organisations

8.1 ORG-0001

Official name : Aktieselskapet Vinmonopolet
Registration number : 817209882
Postal address : Postboks 6953 St. Olavs plass
Town : OSLO
Postcode : 0130
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Jasenko Redzic
Telephone : +47 22015000
Internet address : http://www.vinmonopolet.no
Roles of this organisation :
Buyer

8.1 ORG-0002

Official name : Oslo Tingrett
Registration number : 926 725 939
Postal address : C. J. Hambros plass 4
Town : Oslo
Postcode : 0164
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Review organisation

Notice information

Notice identifier/version : ffd16771-5e61-4c5b-a762-efea88ebc820 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 05/09/2025 11:50 +00:00
Notice dispatch date (eSender) : 05/09/2025 13:40 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00588093-2025
OJ S issue number : 172/2025
Publication date : 09/09/2025