Provision for National Dental Record and Information System (NDRIS) HSE 26586

The scope of this tender is to replace the current national Dental ICT system along with the successful deployment and management of the National Dental Record and Information System. To provide a fully vendor managed and hosted SaaS solution including but not limited to: project management, licences, implementation, pre and …

CPV: 48000000 Software package and information systems, 48100000 Industry specific software package, 48180000 Medical software package, 48810000 Information systems, 48814000 Medical information systems, 72000000 IT services: consulting, software development, Internet and support, 72512000 Document management services, 72260000 Software-related services, 72261000 Software support services, 72265000 Software configuration services, 72511000 Network management software services
spriocdháta:
Meith. 13, 2025, nóin
cineál spriocdháta:
tairisceana
áit fhorghníomhaithe:
Provision for National Dental Record and Information System (NDRIS) HSE 26586
clárlann:
Health Service Executive (HSE)
uimhir dámhachtana:
HSE26586

1. Buyer

1.1 Buyer

Official name : Health Service Executive (HSE)
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Health

2. Procedure

2.1 Procedure

Title : Provision for National Dental Record and Information System (NDRIS) HSE 26586
Description : The scope of this tender is to replace the current national Dental ICT system along with the successful deployment and management of the National Dental Record and Information System. To provide a fully vendor managed and hosted SaaS solution including but not limited to: project management, licences, implementation, pre and post testing (UAT, Data migration, PEN, etc.), training, ongoing support and maintenance, configuration, data migration, current and future integrations. The requirement is that the dental record information system offered currently exists and is demonstrable, in addition to being configurable, user friendly and intuitive, with the configuration and setup resulting from collaborations between the successful tenderer and the organisations. It is also expected that this collaboration will be sought to ensure that informed choices for configurations are based on available evidence-based practice and organisationally defined standards, policies and processes. It is expected that the procured solution will be highly interoperable and therefore capable of interfacing with National solutions such as the Individual Health Identifier, NIMIS, existing EHR’s as well as future solutions such as the National Shared Record.
Procedure identifier : aa299663-68b0-43c3-9470-0c4ec20a92f2
Internal identifier : HSE26586
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 48814000 Medical information systems
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72511000 Network management software services
Additional classification ( cpv ): 72512000 Document management services
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72265000 Software configuration services
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48180000 Medical software package
Additional classification ( cpv ): 48100000 Industry specific software package
Additional classification ( cpv ): 48810000 Information systems

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Estimated value excluding VAT : 8 500 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Provision for National Dental Record and Information System (NDRIS) HSE 26586
Description : The scope of this tender is to replace the current national Dental ICT system along with the successful deployment and management of the National Dental Record and Information System. To provide a fully vendor managed and hosted SaaS solution including but not limited to: project management, licences, implementation, pre and post testing (UAT, Data migration, PEN, etc.), training, ongoing support and maintenance, configuration, data migration, current and future integrations. The requirement is that the dental record information system offered currently exists and is demonstrable, in addition to being configurable, user friendly and intuitive, with the configuration and setup resulting from collaborations between the successful tenderer and the organisations. It is also expected that this collaboration will be sought to ensure that informed choices for configurations are based on available evidence-based practice and organisationally defined standards, policies and processes. It is expected that the procured solution will be highly interoperable and therefore capable of interfacing with National solutions such as the Individual Health Identifier, NIMIS, existing EHR’s as well as future solutions such as the National Shared Record.
Internal identifier : HSE 26586

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 48814000 Medical information systems
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72511000 Network management software services
Additional classification ( cpv ): 72512000 Document management services
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72265000 Software configuration services
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48180000 Medical software package
Additional classification ( cpv ): 48100000 Industry specific software package
Additional classification ( cpv ): 48810000 Information systems

5.1.3 Estimated duration

Duration : 96 Month

5.1.5 Value

Estimated value excluding VAT : 8 500 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Tenderers may submit more than one tender : Allowed
Deadline for receipt of tenders : 13/06/2025 12:00 +01:00
Deadline until which the tender must remain valid : 12 Month
Information about public opening :
Opening date : 13/06/2025 12:30 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Allowed
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Organisation providing offline access to the procurement documents : Health Service Executive (HSE) -
Organisation providing more information on the review procedures : Health Service Executive (HSE) -
Organisation receiving requests to participate : Health Service Executive (HSE) -
Organisation processing tenders : Health Service Executive (HSE) -

8. Organisations

8.1 ORG-0001

Official name : Health Service Executive (HSE)
Registration number : ORG-0001
Postal address : Oak House, Millennium Park Naas Co. Kildare
Town : Kildare
Postcode : RE
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 00000000000
Internet address : https://www.hse.ie
Buyer profile : https://www.hse.ie
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders
Organisation providing more information on the review procedures

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender
Notice information
Notice identifier/version : 639e9042-15e0-4bed-9dfb-ab203437a25d - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 09/05/2025 13:31 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00303015-2025
OJ S issue number : 91/2025
Publication date : 13/05/2025