Cleaning services for Digdir's office premises on the Økern portal.

The Directorate of DigitalIsation (Digdir) shall procure cleaning services for our office premises on the 7th floor. The assignment includes regular and periodic cleaning, as well as cleaning related service assignments, see more information in the attached documents. The Directorate of DigitalIsation (Digdir) shall procure cleaning services for our office …

CPV: 39800000 Cleaning and polishing products, 90900000 Cleaning and sanitation services, 90911000 Accommodation, building and window cleaning services, 90919000 Office, school and office equipment cleaning services
áit fhorghníomhaithe:
Cleaning services for Digdir's office premises on the Økern portal.
clárlann:
Digitaliseringsdirektoratet
uimhir dámhachtana:
2025/705

1. Buyer

1.1 Buyer

Official name : Digitaliseringsdirektoratet
Legal type of the buyer : Central government authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Cleaning services for Digdir's office premises on the Økern portal.
Description : The Directorate of DigitalIsation (Digdir) shall procure cleaning services for our office premises on the 7th floor. The assignment includes regular and periodic cleaning, as well as cleaning related service assignments, see more information in the attached documents.
Procedure identifier : 8c9a9988-2d44-43da-9c67-e28d9fbe139c
Previous notice : 543dd96b-721d-476b-9521-cb7023019918-01
Internal identifier : 2025/705
Type of procedure : Open
The procedure is accelerated : no
Main features of the procedure : Duration: The contract will be valid for 2 years, with an option for an extension for up to 1+1 year. The estimated start-up date for the contracts is 1 October 2025. The estimate is not binding, but is based on previous consumption and expected future use. The contractIt will be used in NS 8431:2015 with the form for this contract.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 90911000 Accommodation, building and window cleaning services
Additional classification ( cpv ): 39800000 Cleaning and polishing products
Additional classification ( cpv ): 90900000 Cleaning and sanitation services
Additional classification ( cpv ): 90919000 Office, school and office equipment cleaning services

2.1.2 Place of performance

Postal address : Lørenfaret 1C
Town : Oslo
Postcode : 0585
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway

2.1.4 General information

Call for competition is terminated
Additional information : Environmental considerations: Following recommendation from DFØ we set an environmental requirement in the competition instead of an environmental criterion. See requirement point 1.6. It is considered not appropriate to divide up this assignment, as it is small enough on a daily basis for amb.
Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften - Open tender contest

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Cleaning services for Digdir's office premises on the Økern portal.
Description : The Directorate of DigitalIsation (Digdir) shall procure cleaning services for our office premises on the 7th floor. The assignment includes regular and periodic cleaning, as well as cleaning related service assignments, see more information in the attached documents.
Internal identifier : 2025/705

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 90911000 Accommodation, building and window cleaning services
Additional classification ( cpv ): 39800000 Cleaning and polishing products
Additional classification ( cpv ): 90900000 Cleaning and sanitation services
Additional classification ( cpv ): 90919000 Office, school and office equipment cleaning services

5.1.2 Place of performance

Postal address : Lørenfaret 1C
Town : Oslo
Postcode : 0585
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Additional information :

5.1.3 Estimated duration

Start date : 30/09/2025
Duration end date : 01/10/2029

5.1.4 Renewal

Maximum renewals : 2
Other information about renewals : One year + one year. The contract will be valid for 2 years, with an option for an extension for 1+1 year i.e. 4 years maximum length.

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
Additional information : Environmental considerations: Following recommendation from DFØ we set an environmental requirement in the competition instead of an environmental criterion. See requirement point 1.6. It is considered not appropriate to divide up this assignment, as it is small enough on a daily basis for amb.

5.1.7 Strategic procurement

5.1.10 Award criteria

Criterion :
Type : Quality
Name : Quality - implementation ability
Description : Tenderers ought to have a good organisation of the service at the customer in addition to good routines/systems/measures to ensure the quality level of the service, cf. Annex 1 Requirement Specifications. Assessment element: The tenderer has a realistic and robust plan for carrying out the assignment. It is well before the start of the assignment, necessary routines have been established for the provision of the service and that the service is of the agreed quality from the start-up. The capacity for cleaning the premises is as much as possible. The cleaning manager set aside as much time as possible for follow-up, control and other quality work in the premises. Documentation requirement: Implementation plan for assignments including a plan for start-up, implementation of the contract and solution description. The solution description shall i.a. include a cleaning plan with a frequency and which equipment shall be used/used. Annex 2 "The tenderer ́s solution description" shall be completed. The number of man-labour years that shall be used in the cleaning service divided between the number of cleaners. Time spent and organising the assignment. It must be clearly stated if the cleaning manager is included among the cleaning personnel in the assignment, or is added to them.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 30
Criterion :
Type : Quality
Name : Quality - manpower
Description : Tenderers ought to have a good organisation of the service at the customer in addition to good routines/systems/measures to ensure the quality level of the service, cf. Annex 1 Requirement Specifications. Assessment element: The tenderer has a staffing plan that as far as possible ensures competence in the cleaning and stable delivery. We would like as much competence as possible from the cleaning manager, cleaners and temporary staff. Documentation requirement: Staffing plan including temporary staff. Description of the competence of the cleaning manager, cleaners and temporary staff. Tenderers shall give an account of what training the cleaning operators have received before the assignment and shall receive during the assignment, e.g. in NS-INSTA 800 and languages.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 20
Criterion :
Type : Quality
Name : Quality - follow-up
Description : Tenderers ought to have a good organisation of the service at the customer in addition to good routines/systems/measures to ensure the quality level of the service, cf. Annex 1 Requirement Specifications. Assessment criteria: Ongoing enquiries are answered and followed up as quickly and efficiently as possible. The tenderer has good routines for handling deviations. The supplier has good routines that ensure that checks are carried out and reports from checks are sent to Digdir as agreed. Documentation requirement: Description of follow-up of the contracting authority, including how the tenderer will receive and process enquiries in order to ensure rapid treatment, description of follow-up of deviations etc. Description of how the tenderer will ensure that checks are carried out. A description of reports on completed cleaning will be provided.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 10
Criterion :
Type : Price
Name : Price
Description : Total price - Regular cleaning + total from trolley + total consumption of waste sacks/bags Prices will be assessed excluding VAT. Documentation requirement: Tenderers shall fill in "Annex 3 - Price Form", which is attached under the documents. Tenderers shall have the total price from the form to price here in Mercell. If there are inconsistencies between the price added to Mercell and in the price form, then the prices in the annex are applicable and will be evaluated. The price shall include all costs connected to the service, for example, hourly costs for the cleaner and cleaning manager.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Oslo tingrett
Information about review deadlines : The waiting period was 12 days and expired Monday 30.06.2025 23.59
Organisation providing additional information about the procurement procedure : Digitaliseringsdirektoratet
Organisation providing offline access to the procurement documents : Digitaliseringsdirektoratet
Organisation whose budget is used to pay for the contract : Digitaliseringsdirektoratet
Organisation executing the payment : Digitaliseringsdirektoratet
Organisation signing the contract : Digitaliseringsdirektoratet

6. Results

Value of all contracts awarded in this notice : 2 003 000 Norwegian krone

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : 4Service Eir Renhold AS
Tender :
Tender identifier : 4Service Eir Renhold AS
Identifier of lot or group of lots : LOT-0000
Value of the tender : 2 003 000 Norwegian krone
The tender was ranked : yes
Rank in the list of winners : 1
The tender is a variant : no
Subcontracting : No
Contract information :
Identifier of the contract : 25/788
Date on which the winner was chosen : 18/06/2025
Date of the conclusion of the contract : 18/06/2025
Organisation signing the contract : Digitaliseringsdirektoratet

6.1.3 Non-winning tenderers :

Tenderer :
Official name : Trippel Bedriftsservice AS
Tenderer :
Official name : ABILITY FM AS
Tenderer :
Official name : Akershus Renhold AS
Tenderer :
Official name : Clean Unit Renhold AS
Tenderer :
Official name : Toma Facility Norge AS

6.1.4 Statistical information

Summary of the review requests the buyer received :
Number of complainants : 0
Received tenders or requests to participate :
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 6

8. Organisations

8.1 ORG-0001

Official name : Digitaliseringsdirektoratet
Registration number : 991825827
Postal address : Postboks 1382 Vika
Town : Oslo
Postcode : 0114
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Geir-Kristian Slydahl
Telephone : +47 22451000
Internet address : http://www.digdir.no
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation signing the contract
Organisation whose budget is used to pay for the contract
Organisation executing the payment

8.1 ORG-0002

Official name : Oslo tingrett
Registration number : 926725939
Postal address : Postboks 2106 Vika
Town : Oslo
Postcode : 0125
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Telephone : 22 03 52 00
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : 4Service Eir Renhold AS
Size of the economic operator : Large
Registration number : 917719993
Postal address : Brynsalléen 4
Town : OSLO
Postcode : 0667
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : 4Service Eir Renhold AS
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000
The winner is listed on a regulated market

8.1 ORG-0004

Official name : ABILITY FM AS
Size of the economic operator : Large
Registration number : 911463830
Town : Laksvåg
Postcode : 5160
Country subdivision (NUTS) : Vestland ( NO0A2 )
Country : Norway
Roles of this organisation :
Tenderer

8.1 ORG-0005

Official name : Akershus Renhold AS
Size of the economic operator : Medium
Registration number : 839766602
Town : Fjellhamar
Postcode : 1477
Country subdivision (NUTS) : Akershus ( NO084 )
Country : Norway
Roles of this organisation :
Tenderer

8.1 ORG-0006

Official name : Clean Unit Renhold AS
Size of the economic operator : Medium
Registration number : 895215902
Town : Oslo
Postcode : 0485
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer

8.1 ORG-0007

Official name : Toma Facility Norge AS
Size of the economic operator : Large
Registration number : 984684037
Town : Fyllingsdalen
Postcode : 5147
Country subdivision (NUTS) : Vestland ( NO0A2 )
Country : Norway
Roles of this organisation :
Tenderer

8.1 ORG-0008

Official name : Trippel Bedriftsservice AS
Size of the economic operator : Medium
Registration number : 981275985
Town : Oslo
Postcode : 0485
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer

Notice information

Notice identifier/version : 639aa1d0-346c-4699-9ad8-c9678f419100 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 10/07/2025 07:39 +00:00
Notice dispatch date (eSender) : 10/07/2025 14:16 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00458445-2025
OJ S issue number : 132/2025
Publication date : 14/07/2025