TR3339-Technical and Professional Services to ESB Network’s Smart Metering Operations Centre (SMOC)

The Contracting Entity intends to procure a single supplier framework agreement for the provision of Technical and Professional Services to support the ESBN SMOC. At present SMOC has a requirement for approximately 40 resources in total. Approximately 14 vendor resources are currently required. Vendor resources are required to fill a …

CPV: 72000000 Services de technologies de l'information, conseil, développement de logiciels, internet et appui, 72253200 Services d'assistance relative aux systèmes, 72100000 Services de conseil en matériel informatique, 72200000 Services de programmation et de conseil en logiciels, 72211000 Services de programmation de systèmes et de logiciels utilitaires, 72212000 Services de programmation de logiciels d'application, 72212100 Services de développement de logiciels spécifiques à l'industrie, 72212170 Services de développement de logiciels de vérification de conformité, 72212218 Services de développement de logiciels de gestion des licences, 72212300 Services de développement de logiciels de création de documents, de dessin, de traitement de l'image, d'ordonnancemennt et de productivité, 72212331 Services de développement de logiciels de gestion de projet, 72212332 Services de développment de logiciels de planification, 72212422 Services de développement de suites logicielles, 72212451 Services de développement de logiciels de planification des ressources de l'entreprise (ERP), 72212482 Services de développement de logiciels de veille économique, 72212514 Services de développement de logiciels d'accès à distance, 72212511 Services de développement de logiciels de communication de bureau, 72212517 Services de développement de logiciels de technologies de l'information, 72222000 Services d'analyse stratégique et de planification de systèmes ou de technologies de l'information, 72222100 Services d'analyse stratégique de systèmes ou de technologies de l'information, 72222200 Services de planification de systèmes ou de technologies de l'information, 72222300 Services de technologies de l'information, 72223000 Services d'analyse des exigences de la technologie de l'information, 72224000 Services de conseil en gestion de projet, 72224100 Services de planification de la mise en application de systèmes, 72224200 Services de planification de l'assurance qualité des systèmes, 72225000 Services d'évaluation et d'analyse de l'assurance qualité des systèmes, 72226000 Services de conseil en essai d'acceptation de logiciels d'exploitation, 72227000 Services de conseil en intégration de logiciels, 72246000 Services de conseil en systèmes informatiques, 72261000 Services d'assistance relative aux logiciels, 72262000 Services de développement de logiciels, 72263000 Services d'implémentation de logiciels, 72264000 Services de reproduction de logiciels, 72265000 Services de configuration de logiciels, 72266000 Services de conseil en logiciels, 72267000 Services de maintenance et de réparation de logiciels, 72267100 Maintenance de logiciels de technologies de l'information, 72267200 Réparation de logiciels de technologies de l'information, 72268000 Services de fourniture de logiciels, 72300000 Services de commutation de données, 72400000 Services internet, 72500000 Services informatiques, 72510000 Services de gestion relatifs à l'informatique, 72513000 Services de bureautique, 72590000 Services informatiques professionnels, 72591000 Développement d'accords de niveau de service, 72600000 Services d'assistance et de conseils informatiques, 72610000 Services d'assistance informatique, 72700000 Services de réseaux informatiques, 72800000 Services d'audit informatique et services d'essai informatique, 72900000 Services de secours informatique et services informatiques de conversion de catalogues
Délai:
30 juillet 2025 12:00
Type de délai:
Soumission d'offres
Lieu d'exécution:
TR3339-Technical and Professional Services to ESB Network’s Smart Metering Operations Centre (SMOC)
Service d'adjudication:
Electricity Supply Board ( ESB )
Numéro d'adjudication:
0

1. Buyer

1.1 Buyer

Official name : Electricity Supply Board ( ESB )
Legal type of the buyer : Body governed by public law, controlled by a central government authority
Activity of the contracting authority : General public services
Activity of the contracting entity : Electricity-related activities

2. Procedure

2.1 Procedure

Title : TR3339-Technical and Professional Services to ESB Network’s Smart Metering Operations Centre (SMOC)
Description : The Contracting Entity intends to procure a single supplier framework agreement for the provision of Technical and Professional Services to support the ESBN SMOC. At present SMOC has a requirement for approximately 40 resources in total. Approximately 14 vendor resources are currently required. Vendor resources are required to fill a variety of expert and specialist roles. These roles relate to the technical, process, service and business activities needed to support the operation of the AMI system and the delivery of smart electricity metering services. Experienced vendor resources and subject matter experts* (SME*) fill a number of SMOC roles supporting the key systems and services including, but not limited to, MDMS, HES, end-to-end data and service delivery, root cause analysis, reporting, testing, risk management and service management.
Procedure identifier : b8eb05d6-2b68-4131-9b59-85a6f5c7b6f5
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72262000 Software development services
Additional classification ( cpv ): 72263000 Software implementation services
Additional classification ( cpv ): 72265000 Software configuration services
Additional classification ( cpv ): 72264000 Software reproduction services
Additional classification ( cpv ): 72266000 Software consultancy services
Additional classification ( cpv ): 72267000 Software maintenance and repair services
Additional classification ( cpv ): 72267100 Maintenance of information technology software
Additional classification ( cpv ): 72267200 Repair of information technology software
Additional classification ( cpv ): 72268000 Software supply services
Additional classification ( cpv ): 72100000 Hardware consultancy services
Additional classification ( cpv ): 72610000 Computer support services
Additional classification ( cpv ): 72510000 Computer-related management services
Additional classification ( cpv ): 72590000 Computer-related professional services
Additional classification ( cpv ): 72591000 Development of service level agreements
Additional classification ( cpv ): 72513000 Office automation services
Additional classification ( cpv ): 72211000 Programming services of systems and user software
Additional classification ( cpv ): 72212000 Programming services of application software
Additional classification ( cpv ): 72212100 Industry specific software development services
Additional classification ( cpv ): 72212170 Compliance software development services
Additional classification ( cpv ): 72212218 License management software development services
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72212300 Document creation, drawing, imaging, scheduling and productivity software development services
Additional classification ( cpv ): 72212331 Project management software development services
Additional classification ( cpv ): 72212332 Scheduling software development services
Additional classification ( cpv ): 72212422 Software development services suites
Additional classification ( cpv ): 72212451 Enterprise resource planning software development services
Additional classification ( cpv ): 72212482 Business intelligence software development services
Additional classification ( cpv ): 72212511 Desktop communications software development services
Additional classification ( cpv ): 72212514 Remote access software development services
Additional classification ( cpv ): 72212517 IT software development services
Additional classification ( cpv ): 72222000 Information systems or technology strategic review and planning services
Additional classification ( cpv ): 72300000 Data services
Additional classification ( cpv ): 72222100 Information systems or technology strategic review services
Additional classification ( cpv ): 72222200 Information systems or technology planning services
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72223000 Information technology requirements review services
Additional classification ( cpv ): 72224000 Project management consultancy services
Additional classification ( cpv ): 72224100 System implementation planning services
Additional classification ( cpv ): 72224200 System quality assurance planning services
Additional classification ( cpv ): 72225000 System quality assurance assessment and review services
Additional classification ( cpv ): 72226000 System software acceptance testing consultancy services
Additional classification ( cpv ): 72227000 Software integration consultancy services
Additional classification ( cpv ): 72400000 Internet services
Additional classification ( cpv ): 72246000 Systems consultancy services
Additional classification ( cpv ): 72253200 Systems support services
Additional classification ( cpv ): 72500000 Computer-related services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Additional classification ( cpv ): 72700000 Computer network services
Additional classification ( cpv ): 72800000 Computer audit and testing services
Additional classification ( cpv ): 72900000 Computer back-up and catalogue conversion services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information : As per document issued with Tender ID:5997909

2.1.3 Value

Maximum value of the framework agreement : 24 000 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/25/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : TR3339-Technical and Professional Services to ESB Network’s Smart Metering Operations Centre (SMOC)
Description : The Contracting Entity intends to procure a single supplier framework agreement for the provision of Technical and Professional Services to support the ESBN SMOC. At present SMOC has a requirement for approximately 40 resources in total. Approximately 14 vendor resources are currently required. Vendor resources are required to fill a variety of expert and specialist roles. These roles relate to the technical, process, service and business activities needed to support the operation of the AMI system and the delivery of smart electricity metering services. Experienced vendor resources and subject matter experts* (SME*) fill a number of SMOC roles supporting the key systems and services including, but not limited to, MDMS, HES, end-to-end data and service delivery, root cause analysis, reporting, testing, risk management and service management.
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72262000 Software development services
Additional classification ( cpv ): 72263000 Software implementation services
Additional classification ( cpv ): 72265000 Software configuration services
Additional classification ( cpv ): 72264000 Software reproduction services
Additional classification ( cpv ): 72266000 Software consultancy services
Additional classification ( cpv ): 72267000 Software maintenance and repair services
Additional classification ( cpv ): 72267100 Maintenance of information technology software
Additional classification ( cpv ): 72267200 Repair of information technology software
Additional classification ( cpv ): 72268000 Software supply services
Additional classification ( cpv ): 72100000 Hardware consultancy services
Additional classification ( cpv ): 72610000 Computer support services
Additional classification ( cpv ): 72510000 Computer-related management services
Additional classification ( cpv ): 72590000 Computer-related professional services
Additional classification ( cpv ): 72591000 Development of service level agreements
Additional classification ( cpv ): 72513000 Office automation services
Additional classification ( cpv ): 72211000 Programming services of systems and user software
Additional classification ( cpv ): 72212000 Programming services of application software
Additional classification ( cpv ): 72212100 Industry specific software development services
Additional classification ( cpv ): 72212170 Compliance software development services
Additional classification ( cpv ): 72212218 License management software development services
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72212300 Document creation, drawing, imaging, scheduling and productivity software development services
Additional classification ( cpv ): 72212331 Project management software development services
Additional classification ( cpv ): 72212332 Scheduling software development services
Additional classification ( cpv ): 72212422 Software development services suites
Additional classification ( cpv ): 72212451 Enterprise resource planning software development services
Additional classification ( cpv ): 72212482 Business intelligence software development services
Additional classification ( cpv ): 72212511 Desktop communications software development services
Additional classification ( cpv ): 72212514 Remote access software development services
Additional classification ( cpv ): 72212517 IT software development services
Additional classification ( cpv ): 72222000 Information systems or technology strategic review and planning services
Additional classification ( cpv ): 72300000 Data services
Additional classification ( cpv ): 72222100 Information systems or technology strategic review services
Additional classification ( cpv ): 72222200 Information systems or technology planning services
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72223000 Information technology requirements review services
Additional classification ( cpv ): 72224000 Project management consultancy services
Additional classification ( cpv ): 72224100 System implementation planning services
Additional classification ( cpv ): 72224200 System quality assurance planning services
Additional classification ( cpv ): 72225000 System quality assurance assessment and review services
Additional classification ( cpv ): 72226000 System software acceptance testing consultancy services
Additional classification ( cpv ): 72227000 Software integration consultancy services
Additional classification ( cpv ): 72400000 Internet services
Additional classification ( cpv ): 72246000 Systems consultancy services
Additional classification ( cpv ): 72253200 Systems support services
Additional classification ( cpv ): 72500000 Computer-related services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Additional classification ( cpv ): 72700000 Computer network services
Additional classification ( cpv ): 72800000 Computer audit and testing services
Additional classification ( cpv ): 72900000 Computer back-up and catalogue conversion services
Options :
Description of the options : As per document issued with Tender ID:5997909

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information : As per document issued with Tender ID:5997909

5.1.3 Estimated duration

Duration : 36 Month

5.1.4 Renewal

Maximum renewals : 2

5.1.5 Value

Estimated value excluding VAT : 24 000 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Tenderers may submit more than one tender : Allowed
Deadline for receipt of tenders : 30/07/2025 12:00 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Conditions relating to the performance of the contract : As per document issued with Tender ID:5997909
Financial arrangement : As per document issued with Tender ID:5997909

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Information about review deadlines : As per document issued with Tender ID:5997909
Organisation providing additional information about the procurement procedure : Electricity Supply Board ( ESB )
Organisation providing offline access to the procurement documents : Electricity Supply Board ( ESB )
Organisation receiving requests to participate : Electricity Supply Board ( ESB )
Organisation processing tenders : Electricity Supply Board ( ESB )

8. Organisations

8.1 ORG-0001

Official name : Electricity Supply Board ( ESB )
Registration number : ESB001
Postal address : 27 Fitzwilliam Street Lower, Dublin
Town : Dublin
Postcode : D02 KT92
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 017027005
Internet address : https://www.esb.ie
Buyer profile : https://www.esb.ie
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

Notice information

Notice identifier/version : cae4e1b0-afc2-4785-a66f-0b024db78b42 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 27/06/2025 10:21 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00420893-2025
OJ S issue number : 122/2025
Publication date : 30/06/2025