Request for Tenders to Establish a Multi Supplier Framework Agreement for the Provision of External ICT Support

The provision of external Information and Communications Technology (ICT) support to Revenue, to work with in-house and multi-vendor teams, on a range of enterprise frameworks, business applications and technical architectures in a secure and data sensitive environment. The work will cover supporting Revenue’s enterprise frameworks, design and development of new …

CPV: 72000000 Services de technologies de l'information, conseil, développement de logiciels, internet et appui, 72100000 Services de conseil en matériel informatique, 72200000 Services de programmation et de conseil en logiciels, 72212517 Services de développement de logiciels de technologies de l'information, 72243000 Services de programmation, 72222300 Services de technologies de l'information, 72224000 Services de conseil en gestion de projet, 72230000 Services de développement de logiciels personnalisés, 72500000 Services informatiques, 72600000 Services d'assistance et de conseils informatiques, 72800000 Services d'audit informatique et services d'essai informatique
Lieu d'exécution:
Request for Tenders to Establish a Multi Supplier Framework Agreement for the Provision of External ICT Support
Service d'adjudication:
Office of the Revenue Commissioners_366
Numéro d'adjudication:
1

1. Buyer

1.1 Buyer

Official name : Office of the Revenue Commissioners_366
Legal type of the buyer : Body governed by public law, controlled by a central government authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Request for Tenders to Establish a Multi Supplier Framework Agreement for the Provision of External ICT Support
Description : The provision of external Information and Communications Technology (ICT) support to Revenue, to work with in-house and multi-vendor teams, on a range of enterprise frameworks, business applications and technical architectures in a secure and data sensitive environment. The work will cover supporting Revenue’s enterprise frameworks, design and development of new projects, maintenance and enhancement of existing applications, computer language and tool support, business intelligence/analytics, architecture and ongoing standards implementation such as ISO, ITIL and CMMI.
Procedure identifier : 528fbf80-5b2a-4299-afb7-4045a6cef79d
Previous notice : dc6a2912-1d43-4af1-b8ca-0039c35c3980-01
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72243000 Programming services
Additional classification ( cpv ): 72100000 Hardware consultancy services
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72500000 Computer-related services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Additional classification ( cpv ): 72800000 Computer audit and testing services
Additional classification ( cpv ): 72212517 IT software development services
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72224000 Project management consultancy services
Additional classification ( cpv ): 72230000 Custom software development services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Maximum value of the framework agreement : 206 000 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Lot 1: Senior ICT Experts
Description : The provision of external Information and Communications Technology (ICT) support to Revenue, to work with in-house and multi-vendor teams, on a range of enterprise frameworks, business applications and technical architectures in a secure and data sensitive environment. The work will cover supporting Revenue’s enterprise frameworks, design and development of new projects, maintenance and enhancement of existing applications, computer language and tool support, business intelligence/analytics, architecture and ongoing standards implementation such as ISO, ITIL and CMMI.
Internal identifier : 1

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72243000 Programming services
Additional classification ( cpv ): 72100000 Hardware consultancy services
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72500000 Computer-related services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Additional classification ( cpv ): 72800000 Computer audit and testing services
Additional classification ( cpv ): 72212517 IT software development services
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72224000 Project management consultancy services
Additional classification ( cpv ): 72230000 Custom software development services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.5 Value

Estimated value excluding VAT : 206 000 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : As per Tender documents
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 100
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.12 Terms of procurement

Information about review deadlines : 14 Day Standstill

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Information about review deadlines : 14 Day Standstill
Organisation providing offline access to the procurement documents : Office of the Revenue Commissioners_366 -
Organisation executing the payment : Office of the Revenue Commissioners_366

5.1 Lot technical ID : LOT-0002

Title : Lot 2.1: Software Project Delivery - Development
Description : The provision of external Information and Communications Technology (ICT) support to Revenue, to work with in-house and multi-vendor teams, on a range of enterprise frameworks, business applications and technical architectures in a secure and data sensitive environment. The work will cover supporting Revenue’s enterprise frameworks, design and development of new projects, maintenance and enhancement of existing applications, computer language and tool support, business intelligence/analytics, architecture and ongoing standards implementation such as ISO, ITIL and CMMI.
Internal identifier : 2

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72243000 Programming services
Additional classification ( cpv ): 72100000 Hardware consultancy services
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72500000 Computer-related services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Additional classification ( cpv ): 72800000 Computer audit and testing services
Additional classification ( cpv ): 72212517 IT software development services
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72224000 Project management consultancy services
Additional classification ( cpv ): 72230000 Custom software development services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.5 Value

Estimated value excluding VAT : 206 000 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : As per Tender documents
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 100
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.12 Terms of procurement

Information about review deadlines : 14 Day Standstill

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Information about review deadlines : 14 Day Standstill
Organisation providing offline access to the procurement documents : Office of the Revenue Commissioners_366 -
Organisation executing the payment : Office of the Revenue Commissioners_366

5.1 Lot technical ID : LOT-0003

Title : Lot 2.2: Software Project Delivery - Test
Description : The provision of external Information and Communications Technology (ICT) support to Revenue, to work with in-house and multi-vendor teams, on a range of enterprise frameworks, business applications and technical architectures in a secure and data sensitive environment. The work will cover supporting Revenue’s enterprise frameworks, design and development of new projects, maintenance and enhancement of existing applications, computer language and tool support, business intelligence/analytics, architecture and ongoing standards implementation such as ISO, ITIL and CMMI.
Internal identifier : 3

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72243000 Programming services
Additional classification ( cpv ): 72100000 Hardware consultancy services
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72500000 Computer-related services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Additional classification ( cpv ): 72800000 Computer audit and testing services
Additional classification ( cpv ): 72212517 IT software development services
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72224000 Project management consultancy services
Additional classification ( cpv ): 72230000 Custom software development services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.5 Value

Estimated value excluding VAT : 206 000 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : As per Tender documents
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 100
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.12 Terms of procurement

Information about review deadlines : 14 day standstill

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Information about review deadlines : 14 day standstill
Organisation providing offline access to the procurement documents : Office of the Revenue Commissioners_366 -
Organisation executing the payment : Office of the Revenue Commissioners_366

5.1 Lot technical ID : LOT-0004

Title : Lot 2.3: Software Project Delivery - Management and Support
Description : The provision of external Information and Communications Technology (ICT) support to Revenue, to work with in-house and multi-vendor teams, on a range of enterprise frameworks, business applications and technical architectures in a secure and data sensitive environment. The work will cover supporting Revenue’s enterprise frameworks, design and development of new projects, maintenance and enhancement of existing applications, computer language and tool support, business intelligence/analytics, architecture and ongoing standards implementation such as ISO, ITIL and CMMI.
Internal identifier : 4

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72243000 Programming services
Additional classification ( cpv ): 72100000 Hardware consultancy services
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72500000 Computer-related services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Additional classification ( cpv ): 72800000 Computer audit and testing services
Additional classification ( cpv ): 72212517 IT software development services
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72224000 Project management consultancy services
Additional classification ( cpv ): 72230000 Custom software development services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.5 Value

Estimated value excluding VAT : 206 000 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : As per Tender document
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 100
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.12 Terms of procurement

Information about review deadlines : 14 days Standstill

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Information about review deadlines : 14 days Standstill
Organisation providing offline access to the procurement documents : Office of the Revenue Commissioners_366 -
Organisation executing the payment : Office of the Revenue Commissioners_366

6. Results

Maximum value of the framework agreements in this notice : 206 000 000 Euro
Approximate value of the framework agreements : 206 000 000 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.
Framework agreement :
Re-estimated value of the framework agreement : 17 000 000 Euro

6.1.2 Information about winners

Winner :
Official name : Version 1
Tender :
Tender identifier : 000056486
Identifier of lot or group of lots : LOT-0001
Subcontracting : No
Contract information :
Identifier of the contract : 414491
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024
Winner :
Official name : Ernst and Young_86592_(Main Account)
Tender :
Tender identifier : 000056549
Identifier of lot or group of lots : LOT-0001
Subcontracting : No
Contract information :
Identifier of the contract : 414490
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024
Winner :
Official name : Accenture Limited (Primary Account)
Tender :
Tender identifier : 000056536
Identifier of lot or group of lots : LOT-0001
Subcontracting : No
Contract information :
Identifier of the contract : 414488
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024
Winner :
Official name : Deloitte Ireland LLP
Tender :
Tender identifier : 000056565
Identifier of lot or group of lots : LOT-0001
Subcontracting : No
Contract information :
Identifier of the contract : 414489
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 5

6.1 Result lot ldentifier : LOT-0002

At least one winner was chosen.
Framework agreement :
Re-estimated value of the framework agreement : 150 000 000 Euro

6.1.2 Information about winners

Winner :
Official name : Version 1
Tender :
Tender identifier : 000056486
Identifier of lot or group of lots : LOT-0002
Subcontracting : No
Contract information :
Identifier of the contract : 414495
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024
Winner :
Official name : Ernst and Young_86592_(Main Account)
Tender :
Tender identifier : 000056549
Identifier of lot or group of lots : LOT-0002
Subcontracting : No
Contract information :
Identifier of the contract : 414494
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024
Winner :
Official name : Accenture Limited (Primary Account)
Tender :
Tender identifier : 000056536
Identifier of lot or group of lots : LOT-0002
Subcontracting : No
Contract information :
Identifier of the contract : 414492
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024
Winner :
Official name : Deloitte Ireland LLP
Tender :
Tender identifier : 000056565
Identifier of lot or group of lots : LOT-0002
Subcontracting : No
Contract information :
Identifier of the contract : 414493
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 5

6.1 Result lot ldentifier : LOT-0003

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 206 000 000 Euro
Re-estimated value of the framework agreement : 22 000 000 Euro

6.1.2 Information about winners

Winner :
Official name : Ernst and Young_86592_(Main Account)
Tender :
Tender identifier : 000056549
Identifier of lot or group of lots : LOT-0003
Subcontracting : No
Contract information :
Identifier of the contract : 414498
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024
Winner :
Official name : Capgemini Ireland Ltd_96607
Tender :
Tender identifier : 000056548
Identifier of lot or group of lots : LOT-0003
Subcontracting : No
Contract information :
Identifier of the contract : 414497
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024
Winner :
Official name : Accenture Limited (Primary Account)
Tender :
Tender identifier : 000056536
Identifier of lot or group of lots : LOT-0003
Subcontracting : No
Contract information :
Identifier of the contract : 414496
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 7

6.1 Result lot ldentifier : LOT-0004

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 206 000 000 Euro
Re-estimated value of the framework agreement : 17 000 000 Euro

6.1.2 Information about winners

Winner :
Official name : Ernst and Young_86592_(Main Account)
Tender :
Tender identifier : 000056549
Identifier of lot or group of lots : LOT-0004
Subcontracting : No
Contract information :
Identifier of the contract : 414502
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024
Winner :
Official name : Capgemini Ireland Ltd_96607
Tender :
Tender identifier : 000056548
Identifier of lot or group of lots : LOT-0004
Subcontracting : No
Contract information :
Identifier of the contract : 414500
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024
Winner :
Official name : Accenture Limited (Primary Account)
Tender :
Tender identifier : 000056536
Identifier of lot or group of lots : LOT-0004
Subcontracting : No
Contract information :
Identifier of the contract : 414499
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024
Winner :
Official name : Deloitte Ireland LLP
Tender :
Tender identifier : 000056565
Identifier of lot or group of lots : LOT-0004
Subcontracting : No
Contract information :
Identifier of the contract : 414501
Date on which the winner was chosen : 29/07/2024
Date of the conclusion of the contract : 31/10/2024

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 9

8. Organisations

8.1 ORG-0001

Official name : Office of the Revenue Commissioners_366
Registration number : 4000098F
Postal address : Dublin Castle
Town : Dublin 2
Postcode : D02 R940
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 01 6475000
Internet address : https://www.revenue.ie
Buyer profile : https://www.revenue.ie
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents
Organisation executing the payment

8.1 ORG-0002

Official name : Version 1
Registration number : 257302
Postal address : Millennium House, Millennium Walkway, Dublin 1,
Town : Dublin
Postcode : D01F5P8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 018657800
Fax : 018657801
Internet address : www.version1.com
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001 LOT-0002

8.1 ORG-0003

Official name : Ernst and Young_86592_(Main Account)
Registration number : Does Not Apply
Postal address : EY Building, Harcourt Centre, Harcourt Street, Dublin 2, Ireland.
Town : Dublin
Postcode : D02 YA40
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 014750555
Internet address : https://www.ey.com/en_ie
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001 LOT-0002 LOT-0003 LOT-0004

8.1 ORG-0004

Official name : Capgemini Ireland Ltd_96607
Registration number : IE067792
Postal address : Metropolitan Building, James Joyce Street, Mountjoy, Dublin 1, D01 K0Y8, Ireland
Town : Dublin
Postcode : D01 K0Y8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353868372365
Fax : +353 (0)1 639 0199
Internet address : https://www.sogeti.ie/
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0003 LOT-0004

8.1 ORG-0005

Official name : Accenture Limited (Primary Account)
Registration number : 340745
Postal address : 1 Grand Canal Square, Grand Canal Harbour,
Town : Dublin
Postcode : D02P820
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : (01) 646 2000
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001 LOT-0002 LOT-0003 LOT-0004

8.1 ORG-0006

Official name : Deloitte Ireland LLP
Registration number : NC001499
Postal address : Deloitte and Touche House
Town : Dublin 2
Postcode : D02 AY28
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 01 417 3735
Internet address : www.deloitte.com/ie
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001 LOT-0002 LOT-0004

8.1 ORG-0007

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0008

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : 19e690b1-73c6-4b03-bbd6-33167afe3dd1 - 03
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 19/05/2025 16:38 +01:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00326796-2025
OJ S issue number : 97/2025
Publication date : 21/05/2025