Single Party Framework Agreement for the provision of ICT Services and associated services for the Digital Hub Development Agency (DHDA)

The Contracting Authority require a service provider for all of its ICT support needs including, but not limited to: - Service Management of ICT services, including access to a Service Desk; - Desktop support; - Network Support; - Management and maintenance of IT equipment and infrastructure; - Provision of onsite …

CPV: 72000000 Tietotekniset palvelut: neuvonta, ohjelmistojen kehittäminen, Internet ja tuki, 72500000 Tietokonepalvelut
Teloituspaikka:
Single Party Framework Agreement for the provision of ICT Services and associated services for the Digital Hub Development Agency (DHDA)
Myöntävä elin:
The Digital Hub Development Agency
Myöntämisnumero:
0

1. Buyer

1.1 Buyer

Official name : The Digital Hub Development Agency
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Single Party Framework Agreement for the provision of ICT Services and associated services for the Digital Hub Development Agency (DHDA)
Description : The Contracting Authority require a service provider for all of its ICT support needs including, but not limited to: - Service Management of ICT services, including access to a Service Desk; - Desktop support; - Network Support; - Management and maintenance of IT equipment and infrastructure; - Provision of onsite technical support between 09:00 and 18:00 (Irish Standard Time) Monday to Friday (Irish business days) with one hour (unpaid) lunch break i.e. 8 hour working day; - Managing / sourcing / advising on subscriptions to all cloud-based services and hardware for the Contracting Authority; - Provision of professional services for the Contracting Authority and; - Provision of professional services for Contracting Authority onsite clients (by mutual agreement).
Procedure identifier : f37fc11b-de17-440a-8433-8ffdac1bceb4
Previous notice : 848c86eb-f2ac-4449-a60d-882eb560d3b3-01
Type of procedure : Open
The procedure is accelerated : yes

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72500000 Computer-related services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Estimated value excluding VAT : 600 000 Euro
Maximum value of the framework agreement : 600 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Single Party Framework Agreement for the provision of ICT Services and associated services for the Digital Hub Development Agency (DHDA)
Description : The Contracting Authority require a service provider for all of its ICT support needs including, but not limited to: - Service Management of ICT services, including access to a Service Desk; - Desktop support; - Network Support; - Management and maintenance of IT equipment and infrastructure; - Provision of onsite technical support between 09:00 and 18:00 (Irish Standard Time) Monday to Friday (Irish business days) with one hour (unpaid) lunch break i.e. 8 hour working day; - Managing / sourcing / advising on subscriptions to all cloud-based services and hardware for the Contracting Authority; - Provision of professional services for the Contracting Authority and; - Provision of professional services for Contracting Authority onsite clients (by mutual agreement).
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72500000 Computer-related services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.3 Estimated duration

Duration : 4 Year

5.1.5 Value

Estimated value excluding VAT : 600 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Quality
Description : As per procurement documents
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 50
Criterion :
Type : Cost
Description : As per procurement documents
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 50

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Organisation providing offline access to the procurement documents : The Digital Hub Development Agency
Organisation providing more information on the review procedures : The High Court of Ireland

6. Results

Maximum value of the framework agreements in this notice : 600 000 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 600 000 Euro

6.1.2 Information about winners

Winner :
Official name : Formula Networks
Tender :
Tender identifier : 000105624
Identifier of lot or group of lots : LOT-0001
Subcontracting : No
Contract information :
Identifier of the contract : 422800
Date on which the winner was chosen : 25/04/2025
Date of the conclusion of the contract : 22/05/2025

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 1

8. Organisations

8.1 ORG-0001

Official name : The Digital Hub Development Agency
Registration number : Unknown
Town : Dublin
Postcode : D08PX8H
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 01 480 6200
Buyer profile : www.thedigitalhub.com
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents

8.1 ORG-0002

Official name : Formula Networks
Size of the economic operator : Micro, small, or medium
Registration number : Unknown
Town : Ennis
Postcode : V95X36R
Country subdivision (NUTS) : Mid-West ( IE051 )
Country : Ireland
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0003

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation
Organisation providing more information on the review procedures

8.1 ORG-0004

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

Notice information

Notice identifier/version : e0cc0207-a340-42f9-aefe-be18743011be - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 06/08/2025 17:24 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00520139-2025
OJ S issue number : 151/2025
Publication date : 08/08/2025