Microsoft Enterprise Unified Support

Microsoft Enterprise Unified Support for HEAnet, its member institutes and consumers of its services. Microsoft Enterprise Unified Support is the only solution that meets the critical client-base requirement for direct Microsoft support. Microsoft Enterprise Unified Support for HEAnet, its member institutes and consumers of its services. Microsoft Enterprise Unified Support …

CPV: 72000000 Servicios TI: consultoría, desarrollo de software, Internet y apoyo
Lugar de ejecución:
Microsoft Enterprise Unified Support
Organismo adjudicador:
HEAnet CLG
Número de premio:
HEAnet-MS-Unified-Support-2025

1. Buyer

1.1 Buyer

Official name : HEAnet CLG
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Education

2. Procedure

2.1 Procedure

Title : Microsoft Enterprise Unified Support
Description : Microsoft Enterprise Unified Support for HEAnet, its member institutes and consumers of its services. Microsoft Enterprise Unified Support is the only solution that meets the critical client-base requirement for direct Microsoft support.
Procedure identifier : a2924319-439a-401f-b998-07e0f215085d
Internal identifier : HEAnet-MS-Unified-Support-2025
Type of procedure : Negotiated without prior call for competition

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support

2.1.2 Place of performance

Country : Ireland
Anywhere in the given country

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Microsoft Enterprise Unified Support
Description : Microsoft Enterprise Unified Support for HEAnet, its member institutes and consumers of its services. Microsoft Enterprise Unified Support is the only solution that meets the critical client-base requirement for direct Microsoft support.
Internal identifier : HEAnet-MS-Unified-Support-2025

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support

5.1.2 Place of performance

Country : Ireland
Anywhere in the given country
Additional information :

5.1.6 General information

The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Organisation providing more information on the review procedures : The High Court of Ireland
Organisation signing the contract : Microsoft Ireland

6. Results

Value of all contracts awarded in this notice : 15 000 000 Euro
Direct award :
Justification for direct award : The contract can be provided only by a particular economic operator because of an absence of competition for technical reasons
Other justification : The works, supplies or services can be provided only by a particular economic operator due to the absence of competition for technical reasons. Microsoft is the direct supplier of Microsoft Enterprise Unified support which is supplied to enterprises and covers only Microsoft products and services.

6.1 Result lot ldentifier : LOT-0001

6.1.2 Information about winners

8. Organisations

8.1 ORG-0001

Official name : HEAnet CLG
Registration number : 275301
Postal address : 3rd Floor, North Dock 2, 93/94 North Wall Quay,
Town : Dublin
Postcode : D01V8Y6
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 016609040
Internet address : https://www.heanet.ie
Buyer profile : https://www.heanet.ie
Roles of this organisation :
Buyer

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation
Organisation providing more information on the review procedures

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

8.1 ORG-0004

Official name : Microsoft Ireland
Registration number : 256796
Town : Leopardstown
Postcode : D18 P521
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Roles of this organisation :
Organisation signing the contract

Notice information

Notice identifier/version : 4c6599e6-65ad-41a0-ac3b-d767b2e92341 - 01
Form type : Direct award preannouncement
Notice type : Voluntary ex-ante transparency notice
Notice dispatch date : 25/08/2025 17:22 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00560268-2025
OJ S issue number : 163/2025
Publication date : 27/08/2025