Request for Proposals for the Provision of ICT Support Services to the DoCCFS 2025

The Daughters of Charity Child and Family Service invite ICT Service Providers to this request for proposals for the provision of ICT Support Services: Helpdesk Support for Users Network Routing and Switching Network Security Hosted VM The Daughters of Charity Child and Family Service invite ICT Service Providers to this …

CPV: 72611000 Technical computer support services, 72720000 Wide area network services, 72910000 Computer back-up services, 72510000 Computer-related management services, 72590000 Computer-related professional services, 48000000 Software package and information systems, 48811000 E-mail system
Deadline:
Nov. 7, 2025, 5 p.m.
Deadline type:
Submitting a bid
Place of execution:
Request for Proposals for the Provision of ICT Support Services to the DoCCFS 2025
Awarding body:
Daughters of Charity Child and Family Service
Award number:
0

1. Buyer

1.1 Buyer

Official name : Daughters of Charity Child and Family Service
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Request for Proposals for the Provision of ICT Support Services to the DoCCFS 2025
Description : The Daughters of Charity Child and Family Service invite ICT Service Providers to this request for proposals for the provision of ICT Support Services: Helpdesk Support for Users Network Routing and Switching Network Security Hosted VM
Procedure identifier : 3ccb00b0-6685-4470-8d27-a89097ede93b
Type of procedure : Open
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72611000 Technical computer support services
Additional classification ( cpv ): 72720000 Wide area network services
Additional classification ( cpv ): 72910000 Computer back-up services
Additional classification ( cpv ): 72510000 Computer-related management services
Additional classification ( cpv ): 72590000 Computer-related professional services
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48811000 E-mail system

2.1.2 Place of performance

Town : Dublin, Wicklow, Meath and Louth
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Estimated value excluding VAT : 240 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

2.1.6 Grounds for exclusion

Sources of grounds for exclusion : Procurement Document

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Request for Proposals for the Provision of ICT Support Services to the DoCCFS 2025
Description : The Daughters of Charity Child and Family Service invite ICT Service Providers to this request for proposals for the provision of ICT Support Services: Helpdesk Support for Users Network Routing and Switching Network Security Hosted VM
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72611000 Technical computer support services
Additional classification ( cpv ): 72720000 Wide area network services
Additional classification ( cpv ): 72910000 Computer back-up services
Additional classification ( cpv ): 72510000 Computer-related management services
Additional classification ( cpv ): 72590000 Computer-related professional services
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48811000 E-mail system

5.1.2 Place of performance

Town : Dublin, Wicklow, Meath and Louth
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.3 Estimated duration

Duration : 3 Year

5.1.5 Value

Estimated value excluding VAT : 240 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.9 Selection criteria

Sources of selection criteria : Procurement Document

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English
Deadline for requesting additional information : 05/11/2025 17:00 +01:00

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 07/11/2025 17:00 +01:00
Deadline until which the tender must remain valid : 6 Month
Information about public opening :
Opening date : 07/11/2025 17:30 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : Not yet known
Electronic invoicing : Allowed
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Organisation providing offline access to the procurement documents : Daughters of Charity Child and Family Service
Organisation providing more information on the review procedures : The High Court of Ireland
Organisation receiving requests to participate : Daughters of Charity Child and Family Service
Organisation processing tenders : Daughters of Charity Child and Family Service

8. Organisations

8.1 ORG-0001

Official name : Daughters of Charity Child and Family Service
Registration number : 431293
Postal address : Suite 9, Northwood House, Northwood Cresent, Northwood, Dublin 9
Town : Dulbin 9
Postcode : D09 WV82
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 0860353847
Internet address : www.docchildandfamily.ie
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation
Organisation providing more information on the review procedures

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

Notice information

Notice identifier/version : efc1dc2a-287e-4a7c-a55f-26abc457884e - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 16/10/2025 12:10 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00685702-2025
OJ S issue number : 200/2025
Publication date : 17/10/2025