Quality Assurance System

The Norwegian Environment Agency invites tenderers to a competition with negotiations for a contract for access to a quality system. The aim is to give employees in the Norwegian Environment Agency good overview of requirements and expectations that shall be complied with, and contribute to the directorate having good control …

CPV: 48000000 Software package and information systems, 48200000 Networking, Internet and intranet software package, 48219300 Administration software package, 48310000 Document creation software package, 72212310 Document creation software development services, 72260000 Software-related services
Place of execution:
Quality Assurance System
Awarding body:
Miljødirektoratet
Award number:
2025/11940

1. Buyer

1.1 Buyer

Official name : Miljødirektoratet
Legal type of the buyer : Central government authority
Activity of the contracting authority : Environmental protection

2. Procedure

2.1 Procedure

Title : Quality Assurance System
Description : The Norwegian Environment Agency invites tenderers to a competition with negotiations for a contract for access to a quality system. The aim is to give employees in the Norwegian Environment Agency good overview of requirements and expectations that shall be complied with, and contribute to the directorate having good control that the requirements are complied with. The system shall ensure uniform practice and make it easy to identify deviations in accordance with the quality handbook and quality policy. The procurement of a off-the-shelf system as a quality system is a central part of the work in meeting the needs for quality work in the Norwegian Environment Agency. The service shall be a quality system that supports document management, process mapping and handling deviations and improvement proposals - in a uniform and integrated way. We shall procure a quality system that fulfils our need for good quality management now in the first phase and which in addition also has the potential to be integrated with and support several aspects of our performance management in the long term. See the attached tender documentation for a detailed description.
Procedure identifier : dcbd8832-9a91-4e10-9c17-24c5c362d833
Internal identifier : 2025/11940
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48200000 Networking, Internet and intranet software package
Additional classification ( cpv ): 48219300 Administration software package
Additional classification ( cpv ): 48310000 Document creation software package
Additional classification ( cpv ): 72212310 Document creation software development services

2.1.2 Place of performance

Anywhere in the European Economic Area

2.1.4 General information

Legal basis :
Directive 2014/24/EU

2.1.6 Grounds for exclusion

Sources of grounds for exclusion : Notice
Corruption : See the ESPD form integrated in the contracting authority ́s KGV.
Fraud : See the ESPD form integrated in the contracting authority ́s KGV.
Money laundering or terrorist financing : See the ESPD form integrated in the contracting authority ́s KGV.
Participation in a criminal organisation : See the ESPD form integrated in the contracting authority ́s KGV.
Terrorist offences or offences linked to terrorist activities : See the ESPD form integrated in the contracting authority ́s KGV.
Child labour and including other forms of trafficking in human beings : See the ESPD form integrated in the contracting authority ́s KGV.
Breaching of obligations in the fields of environmental law : See the ESPD form integrated in the contracting authority ́s KGV.
Breaching of obligations in the fields of labour law : See the ESPD form integrated in the contracting authority ́s KGV.
Breaching of obligations in the fields of social law : See the ESPD form integrated in the contracting authority ́s KGV.
Agreements with other economic operators aimed at distorting competition : See the ESPD form integrated in the contracting authority ́s KGV.
Grave professional misconduct : See the ESPD form integrated in the contracting authority ́s KGV.
Misrepresentation, withheld information, unable to provide required documents and obtained confidential information of this procedure : See the ESPD form integrated in the contracting authority ́s KGV.
Offence concerning its professional conduct in the domain of defence procurement : See the ESPD form integrated in the contracting authority ́s KGV.
Conflict of interest due to its participation in the procurement procedure : See the ESPD form integrated in the contracting authority ́s KGV.
Direct or indirect involvement in the preparation of this procurement procedure : See the ESPD form integrated in the contracting authority ́s KGV.
Early termination, damages, or other comparable sanctions : See the ESPD form integrated in the contracting authority ́s KGV.
Lack of reliability to exclude risks to the security of the country : See the ESPD form integrated in the contracting authority ́s KGV.
Breaching of obligations set under purely national exclusion grounds : See the ESPD form integrated in the contracting authority ́s KGV.
Breaching obligation relating to payment of social security contributions : See the ESPD form integrated in the contracting authority ́s KGV.
Breaching obligation relating to payment of taxes : See the ESPD form integrated in the contracting authority ́s KGV.
Business activities are suspended : See the ESPD form integrated in the contracting authority ́s KGV.
Bankruptcy : See the ESPD form integrated in the contracting authority ́s KGV.
Arrangement with creditors : See the ESPD form integrated in the contracting authority ́s KGV.
Insolvency : See the ESPD form integrated in the contracting authority ́s KGV.
Assets being administered by liquidator : See the ESPD form integrated in the contracting authority ́s KGV.
Analogous situation like bankruptcy, insolvency or arrangement with creditors under national law : See the ESPD form integrated in the contracting authority ́s KGV.

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Quality Assurance System
Description : The Norwegian Environment Agency invites tenderers to a competition with negotiations for a contract for access to a quality system. The aim is to give employees in the Norwegian Environment Agency good overview of requirements and expectations that shall be complied with, and contribute to the directorate having good control that the requirements are complied with. The system shall ensure uniform practice and make it easy to identify deviations in accordance with the quality handbook and quality policy. The procurement of a off-the-shelf system as a quality system is a central part of the work in meeting the needs for quality work in the Norwegian Environment Agency. The service shall be a quality system that supports document management, process mapping and handling deviations and improvement proposals - in a uniform and integrated way. We shall procure a quality system that fulfils our need for good quality management now in the first phase and which in addition also has the potential to be integrated with and support several aspects of our performance management in the long term. See the attached tender documentation for a detailed description.
Internal identifier : 2025/11940

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48200000 Networking, Internet and intranet software package
Additional classification ( cpv ): 48219300 Administration software package
Additional classification ( cpv ): 48310000 Document creation software package
Additional classification ( cpv ): 72212310 Document creation software development services

5.1.2 Place of performance

Anywhere in the European Economic Area
Additional information :

5.1.3 Estimated duration

Duration : 3 Year

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
Information about previous notices :
Identifier of the previous notice : 115294-2024

5.1.7 Strategic procurement

Green Procurement Criteria : EU Green Public Procurement criteria, National Green Public Procurement criteria

5.1.9 Selection criteria

Sources of selection criteria : Notice
Criterion : Enrolment in a trade register
Description : Requirement: Tenderers shall be registered in a company register, professional register or a commerce register in the country where the tenderer is established. Documentation requirement: Norwegian companies shall submit a Company Registration Certificate. Foreign companies shall submit Proof that the tenderer is registered in a company register, professional register or a commerce register in the country where the tenderer is established.
The criteria will be used to select the candidates to be invited for the second stage of the procedure
Maximum number of tenders passing : 20
Criterion : References on specified services
Description : Requirement: Tenderers shall have experience from comparable contracts. Comparable assignments means the delivery of a quality system such as SaaS service to a minimum of three contracting authorities of an equivalent size to the Norwegian Environment Agency. Documentation requirement: List of the tenderer's three most relevant deliveries in the course of the last three years. The list must include information on the nature of the assignment including why the deliveries are relevant for this procurement, the contract value, date of delivery and duration of the contract and the name of the recipient.
The criteria will be used to select the candidates to be invited for the second stage of the procedure
Maximum number of tenders passing : 20
Criterion : Environmental management measures
Description : Requirement: Tenderers shall have environmental management measures suited to the delivery's environmental objectives, environmental properties, complexity and risk. Documentation requirement: A description of the tenderer's environmental management measures. If a tenderer is certified in accordance with ISO 14001, EMAS, Miljøfyrtårn or equivalent, it is sufficient to enclose a copy of a valid certificate provided that the environmental management measures are covered by the certification scheme.
The criteria will be used to select the candidates to be invited for the second stage of the procedure
Maximum number of tenders passing : 20
Information about the second stage of a two-stage procedure :
Minimum number of candidates to be invited for the second stage of the procedure : 3
Maximum number of candidates to be invited for the second stage of the procedure : 20
The procedure will take place in successive stages. At each stage, some participants may be eliminated
The buyer reserves the right to award the contract on the basis of the initial tenders without any further negotiations

5.1.11 Procurement documents

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Norwegian
Electronic catalogue : Not allowed
Variants : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of requests to participate : 13/08/2025 10:00 +00:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Required
Electronic ordering will be used : no
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Trøndelag tingrett -
Information about review deadlines : The deadline for requesting a provisional injunction against the contracting authority ́s decision to reject a request to participate in the competition, or not to select a tenderer must be presented to the district court at the latest 16 days calculated from the day after the contracting authority sends out the notification.

8. Organisations

8.1 ORG-0001

Official name : Miljødirektoratet
Registration number : 999601391
Postal address : Brattørkaia 15B
Town : Trondheim
Postcode : 7010
Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Contact point : Marianne Stålaker
Telephone : +47 40827554
Roles of this organisation :
Buyer

8.1 ORG-0002

Official name : Trøndelag tingrett
Registration number : 926722794
Town : Trondheim
Postcode : 7004
Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Roles of this organisation :
Review organisation
Notice information
Notice identifier/version : 5bcc0566-bfdf-4ef2-b8d6-5a10fb609eae - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 13/06/2025 08:22 +00:00
Notice dispatch date (eSender) : 13/06/2025 08:34 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00387251-2025
OJ S issue number : 113/2025
Publication date : 16/06/2025