Provision of travel risk management: travel security, medical, 24/7 assistance and emergency support services for ICMPD

Dear Madam/Sir, ICMPD is currently out to tender for the Provision of travel risk management; travel security, medical, 24/7 assistance and emergency support services for ICMPD - ICMPD/25.012/SER/SEC/TSE-R1/HQ. Potential candidates that would like to take part in this tender process are invited to "Express Interest" upon which they will be …

CPV: 63516000 Travel management services, 48814000 Medical information systems, 79000000 Business services: law, marketing, consulting, recruitment, printing and security, 71317200 Health and safety services, 71317210 Health and safety consultancy services, 60440000 Aerial and related services
Place of execution:
Provision of travel risk management: travel security, medical, 24/7 assistance and emergency support services for ICMPD
Awarding body:
International Centre for Migration Policy Development (ICMPD)
Award number:
ICMPD/25.012/SER/SEC/TSE-R1/HQ

1. Buyer

1.1 Buyer

Official name : International Centre for Migration Policy Development (ICMPD)
Legal type of the buyer : International organisation
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Provision of travel risk management: travel security, medical, 24/7 assistance and emergency support services for ICMPD
Description : Dear Madam/Sir, ICMPD is currently out to tender for the Provision of travel risk management; travel security, medical, 24/7 assistance and emergency support services for ICMPD - ICMPD/25.012/SER/SEC/TSE-R1/HQ. Potential candidates that would like to take part in this tender process are invited to "Express Interest" upon which they will be given access to the full tender documentation delivery through ICMPD electronic application platform. The tender documentation can be accessed from the "My Tenders" area of this website and by selecting the "View Details" button of this project. For the submission deadline kindly refer to the instructions to tenderers. Best regards, ICMPD Procurement and Grants Unit
Procedure identifier : 56210c8a-2bf1-48c7-a85c-405cf47a9d23
Internal identifier : ICMPD/25.012/SER/SEC/TSE-R1/HQ
Type of procedure : Open

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 63516000 Travel management services
Additional classification ( cpv ): 48814000 Medical information systems
Additional classification ( cpv ): 79000000 Business services: law, marketing, consulting, recruitment, printing and security
Additional classification ( cpv ): 71317200 Health and safety services
Additional classification ( cpv ): 71317210 Health and safety consultancy services
Additional classification ( cpv ): 60440000 Aerial and related services

2.1.2 Place of performance

Country subdivision (NUTS) : Wien ( AT130 )
Country : Austria

2.1.3 Value

Estimated value excluding VAT : 63 282,9 Pound sterling

2.1.4 General information

Additional information : N/A
Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Provision of travel risk management; travel security, medical, 24/7 assistance and emergency support services for ICMPD
Description : Provision of travel risk management; travel security, medical, 24/7 assistance and emergency support services for ICMPD
Internal identifier : 124

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 63516000 Travel management services

5.1.2 Place of performance

Country subdivision (NUTS) : Wien ( AT130 )
Country : Austria
Additional information :

5.1.5 Value

Estimated value excluding VAT : 63 282,9 Pound sterling

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.10 Award criteria

Criterion :
Type : Quality
Description : Quality
Description of the method to be used if weighting cannot be expressed by criteria : Quality
Justification for not indicating the weighting of the award criteria : Quality

5.1.10 Award criteria

Criterion :
Type : Price
Description : 70/30
Description of the method to be used if weighting cannot be expressed by criteria : 70/30

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : UNCITRAL
Information about review deadlines : online

6. Results

Value of all contracts awarded in this notice : 63 282,9 Pound sterling

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : International SOS GmbH
Tender :
Tender identifier : ICMPD/25.012/SER/SEC/TSE-R1/HQ
Identifier of lot or group of lots : LOT-0001
Value of the tender : 0 Euro
Rank in the list of winners : 1
Subcontracting : No
Contract information :
Identifier of the contract : 31AGDA914240
Date of the conclusion of the contract : 16/09/2025

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 4
Type of received submissions : Tenders from micro, small or medium tenderers
Number of tenders or requests to participate received : 4
Type of received submissions : Tenders from tenderers registered in other European Economic Area countries than the country of the buyer
Number of tenders or requests to participate received : 4
Type of received submissions : Tenders from tenders registered in countries outside of the European Economic Area
Number of tenders or requests to participate received : 0
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 4
Range of tenders :
Value of the lowest admissible tender : 0 Euro
Value of the highest admissible tender : 0 Euro

8. Organisations

8.1 ORG-0001

Official name : International Centre for Migration Policy Development (ICMPD)
Registration number : 1003170000
Postal address : Rotschildplatz 4
Town : Vienna
Postcode : 1020
Country subdivision (NUTS) : Wien ( AT130 )
Country : Austria
Contact point : Ivana Surjan-Stajic
Telephone : +43 150446772325
Roles of this organisation :
Buyer

8.1 ORG-0002

Official name : UNCITRAL
Registration number : UNCITRAL Secretariat
Postal address : A-1400 Vienna, Austria
Town : Vienna
Postcode : 1400
Country subdivision (NUTS) : Wien ( AT130 )
Country : Austria
Contact point : 000000000
Telephone : +43 1260604060
Internet address : https://uncitral.un.org
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : International SOS GmbH
Size of the economic operator : Small
Registration number : HRB41259
Postal address : Dornhofstase 34
Town : Neu-Isenburg
Postcode : 63263
Country subdivision (NUTS) : Frankfurt am Main, Kreisfreie Stadt ( DE712 )
Country : Austria
Contact point : International SOS GmbH
Telephone : +49 15222972313
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

Notice information

Notice identifier/version : 13e5f54d-e0b0-4026-8afd-6106338bfd9b - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 15/10/2025 13:37 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00681868-2025
OJ S issue number : 199/2025
Publication date : 16/10/2025