Provision of Travel Agency services for Frontex guests from third countries

The aim of the contract is to ensure high quality travel agency services, including transportation and accommodation services as well as other travel-related services such as visas. The travel agency will provide travel related services for Frontex guests from third countries travelling at the request of Frontex. The aim of …

CPV: 63000000 Supporting and auxiliary transport services; travel agencies services, 63500000 Travel agency, tour operator and tourist assistance services, 63510000 Travel agency and similar services, 63512000 Sale of travel tickets and package tours services, 63515000 Travel services
Deadline:
Aug. 26, 2025, 11:59 p.m.
Deadline type:
Submitting a bid
Place of execution:
Provision of Travel Agency services for Frontex guests from third countries
Awarding body:
European Border and Coast Guard Agency (FRONTEX)
Award number:
FRONTEX/2025/OP/0023

1. Buyer

1.1 Buyer

Official name : European Border and Coast Guard Agency (FRONTEX)
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Provision of Travel Agency services for Frontex guests from third countries
Description : The aim of the contract is to ensure high quality travel agency services, including transportation and accommodation services as well as other travel-related services such as visas. The travel agency will provide travel related services for Frontex guests from third countries travelling at the request of Frontex.
Procedure identifier : e5a9eeb8-5fe3-4832-9758-579496a0a82e
Internal identifier : FRONTEX/2025/OP/0023
Type of procedure : Open
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 63000000 Supporting and auxiliary transport services; travel agencies services

2.1.2 Place of performance

Anywhere
Additional information : Please consult the procurement documents.

2.1.3 Value

Estimated value excluding VAT : 2 000 000 Euro

2.1.4 General information

Additional information : In case of unavailability or disruptions in the functioning of the electronic means of communication provided in Section 5.1.11 in the last 5 calendar days before the time limit for receipt indicated in Section 5.1.12, the contracting authority reserves the right to extend this time limit and publish the extension at the Internet address provided in Section 5.1.11, without a preceding publication of a corrigendum to this notice. Economic operators interested in this procurement are invited to subscribe to the call for tenders at the address in Section 5.1.11 in order to get notified when new information or documents are published.
Legal basis :
Regulation (EU, Euratom) 2024/2509

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Provision of Travel Agency services for Frontex guests from third countries
Description : The aim of the contract is to ensure high quality travel agency services, including transportation and accommodation services as well as other travel-related services such as visas. The travel agency will provide travel related services for Frontex guests from third countries travelling at the request of Frontex.
Internal identifier : FRONTEX/2025/OP/0023

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 63000000 Supporting and auxiliary transport services; travel agencies services
Additional classification ( cpv ): 63510000 Travel agency and similar services
Additional classification ( cpv ): 63515000 Travel services
Additional classification ( cpv ): 63512000 Sale of travel tickets and package tours services
Additional classification ( cpv ): 63500000 Travel agency, tour operator and tourist assistance services
Options :
Description of the options : provided they are in conformity with the basic project, new services or works consisting in the repetition of similar services or works, may be entrusted up to 50 % of the initial contract to the initial contractor by negotiated procedure without prior publication of a contract notice.

5.1.2 Place of performance

Anywhere
Additional information : Please consult the procurement documents.

5.1.3 Estimated duration

Duration : 48 Month

5.1.4 Renewal

Maximum renewals : 3
Other information about renewals : The framework contract is concluded for an initial period of 12 (twelve) months, renewable 3 (three) time(s). Please consult the draft framework contract in the procurement documents.

5.1.5 Value

Estimated value excluding VAT : 2 000 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project fully or partially financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.10 Award criteria

Criterion :
Type : Quality
Description : Please consult the procurement documents.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 60
Criterion :
Type : Price
Description : Please consult the procurement documents.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40

5.1.11 Procurement documents

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
Electronic catalogue : Not allowed
Deadline for receipt of tenders : 26/08/2025 23:59 +02:00
Deadline until which the tender must remain valid : 6 Month
Information about public opening :
Opening date : 27/08/2025 12:00 +02:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Allowed
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Maximum number of participants : 1
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Court of Justice of the European Union
Organisation providing more information on the review procedures : European Border and Coast Guard Agency (FRONTEX)

8. Organisations

8.1 ORG-0001

Official name : European Border and Coast Guard Agency (FRONTEX)
Registration number : FRONTEX
Department : FRONTEX.MB.AD - AGENCY DIRECTORATE,FRONTEX.MB - MANAGEMENT BOARD,FRONTEX.MB.AD.STRAT - Strategy, Governance and External Relations Division,FRONTEX.MB.AD.STRAT.ICU - International Cooperation Unit
Postal address : Plac Europejski 6
Town : Warsaw
Postcode : PL-00-844
Country subdivision (NUTS) : Miasto Warszawa ( PL911 )
Country : Poland
Telephone : +48 22 544 95 00
Roles of this organisation :
Buyer
Organisation providing more information on the review procedures

8.1 ORG-0002

Official name : Court of Justice of the European Union
Registration number : CURIA
Postal address : Rue du Fort Niedergrünewald
Town : Luxembourg
Postcode : L-2925
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 4303-1
Internet address : http://curia.europa.eu
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Commission
Registration number : EUCOM
Postal address : Mondrian (CDMA), Rue du Champ de Mars 21
Town : Brussels
Postcode : B-1050
Country subdivision (NUTS) : Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad ( BE100 )
Country : Belgium
Telephone : +32 2 299 11 11
Roles of this organisation :
TED eSender

Notice information

Notice identifier/version : d25bfc7e-8811-4155-b278-c8b557d03f67 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 10/07/2025 10:08 +02:00
Languages in which this notice is officially available : English
Notice publication number : 00453543-2025
OJ S issue number : 131/2025
Publication date : 11/07/2025