Prior information notice - A new trade system for social services to NAV Sarpsborg.

NAV Sarpsborg needs to procure a new professional system for social services. As a part of the process, Sarpsborg municipality wants one-to-one market dialogue (RFI) before the preparation of the requirement specifications. The market dialogue will be used for the development of any requirement specifications. Nav Sarpsborg is seeking an …

CPV: 48000000 Software package and information systems, 48200000 Networking, Internet and intranet software package, 48600000 Database and operating software package, 48700000 Software package utilities, 72000000 IT services: consulting, software development, Internet and support, 72300000 Data services
Place of execution:
Prior information notice - A new trade system for social services to NAV Sarpsborg.
Awarding body:
Sarpsborg kommune
Award number:
25/128

1. Buyer

1.1 Buyer

Official name : Sarpsborg kommune
Legal type of the buyer : Regional authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Prior information notice - A new trade system for social services to NAV Sarpsborg.
Description : NAV Sarpsborg needs to procure a new professional system for social services. As a part of the process, Sarpsborg municipality wants one-to-one market dialogue (RFI) before the preparation of the requirement specifications. The market dialogue will be used for the development of any requirement specifications. Nav Sarpsborg is seeking an overall professional system that supports case processing within social services, the qualification programme (KVP), financial advice, management, loan modules, refunds and the introduction programme. The system must handle the entire case handling process - from receipt to archiving - and offer flexible reporting options. It is important that the system supports automation, digital interaction with external actors and has good role and access management. The system must be flexible and adapted to local needs, with support for change wishes and further development. The municipality requires that tenderers have experience with equivalent assignments. Sarpsborg municipality would like the tenderers to describe how their system functions and whether they can be delivered for all or parts of the disciplines. The individual supplier dialogues are planned to be carried out in week 36. The dialogues will last for approx. 2 hours and will take place in Teams, in Norwegian. After the dialogue, the contracting authority would like each individual tenderer to send a written, detailed response/summary of the points that have been reviewed. After the registration deadline has expired, each relevant supplier will get feedback on the exact time of the dialogue. The deadline for asking questions to the contracting authority prior to the dialogue is 20.08.2025,000, 12:00, but due to staff holidays questions will not be answered in the period weeks 28-31. The deadline for registering for the dialogue is 22.08.2025, 12:00. Questions and registration can be sent to: • Bjørn Petter Akselsen, Work Manager NAV Sarpsborg Email: Bjorn.petter.akselsen@nav.no
Internal identifier : 25/128

2.1.1 Purpose

Main nature of the contract : Supplies
Main classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48200000 Networking, Internet and intranet software package
Additional classification ( cpv ): 48600000 Database and operating software package
Additional classification ( cpv ): 48700000 Software package utilities
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72300000 Data services

2.1.2 Place of performance

Town : Sarpsborg
Country subdivision (NUTS) : Østfold ( NO083 )
Country : Norway

2.1.4 General information

Legal basis :
Directive 2014/24/EU

3. Part

3.1 Part technical ID : PAR-0000

Title : Prior information notice - A new trade system for social services to NAV Sarpsborg.
Description : NAV Sarpsborg needs to procure a new professional system for social services. As a part of the process, Sarpsborg municipality wants one-to-one market dialogue (RFI) before the preparation of the requirement specifications. The market dialogue will be used for the development of any requirement specifications. Nav Sarpsborg is seeking an overall professional system that supports case processing within social services, the qualification programme (KVP), financial advice, management, loan modules, refunds and the introduction programme. The system must handle the entire case handling process - from receipt to archiving - and offer flexible reporting options. It is important that the system supports automation, digital interaction with external actors and has good role and access management. The system must be flexible and adapted to local needs, with support for change wishes and further development. The municipality requires that tenderers have experience with equivalent assignments. Sarpsborg municipality would like the tenderers to describe how their system functions and whether they can be delivered for all or parts of the disciplines. The individual supplier dialogues are planned to be carried out in week 36. The dialogues will last for approx. 2 hours and will take place in Teams, in Norwegian. After the dialogue, the contracting authority would like each individual tenderer to send a written, detailed response/summary of the points that have been reviewed. After the registration deadline has expired, each relevant supplier will get feedback on the exact time of the dialogue. The deadline for asking questions to the contracting authority prior to the dialogue is 20.08.2025,000, 12:00, but due to staff holidays questions will not be answered in the period weeks 28-31. The deadline for registering for the dialogue is 22.08.2025, 12:00. Questions and registration can be sent to: • Bjørn Petter Akselsen, Work Manager NAV Sarpsborg Email: Bjorn.petter.akselsen@nav.no
Internal identifier : 25/128

3.1.1 Purpose

Main nature of the contract : Supplies
Main classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48200000 Networking, Internet and intranet software package
Additional classification ( cpv ): 48600000 Database and operating software package
Additional classification ( cpv ): 48700000 Software package utilities
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72300000 Data services

3.1.2 Place of performance

Town : Sarpsborg
Country subdivision (NUTS) : Østfold ( NO083 )
Country : Norway

3.1.9 Further information, mediation and review

Review organisation : Søndre Østfold tingrett

8. Organisations

8.1 ORG-0001

Official name : Sarpsborg kommune
Registration number : 938801363
Department : Sentral innkjøpsfunksjon, Virksomhet Økonomi
Postal address : Postboks 237
Town : Sarpsborg
Postcode : 1702
Country subdivision (NUTS) : Østfold ( NO083 )
Country : Norway
Contact point : Kathrine Hermansen
Telephone : +4769108000
Internet address : http://www.sarpsborg.com
Roles of this organisation :
Buyer

8.1 ORG-0002

Official name : Søndre Østfold tingrett
Registration number : 926 722 808
Postal address : Postboks 113
Town : Fredrikstad
Postcode : 1601
Country subdivision (NUTS) : Østfold ( NO083 )
Country : Norway
Telephone : 69 79 77 00
Roles of this organisation :
Review organisation

Notice information

Notice identifier/version : f18faabc-cc04-4ce7-a4fa-a7cc91adf852 - 01
Form type : Planning
Notice type : Prior information notice or a periodic indicative notice used only for information
Notice dispatch date : 09/07/2025 12:29 +00:00
Notice dispatch date (eSender) : 09/07/2025 12:42 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00449626-2025
OJ S issue number : 130/2025
Publication date : 10/07/2025
Estimated date of publication of a contract notice within this procedure : 01/10/2025