Patient signalling system

Trondheim municipality, hereafter called the Contracting Authority, invites tenderers to a negotiated procedure for a contract for patient signalling systems to the Contracting Authority's units. The contracting authority needs a system that provides functionality and decision support that allows the contracting authority ́s employees to provide target or targeted health …

CPV: 33195000 Patient-monitoring system
Place of execution:
Patient signalling system
Awarding body:
Trondheim kommune
Award number:
2024/33452

1. Buyer

1.1 Buyer

Official name : Trondheim kommune
Legal type of the buyer : Body governed by public law, controlled by a local authority
Activity of the contracting authority : General public services

1.1 Buyer

Official name : Bakklandet Menighets Omsorgsenter
Legal type of the buyer : Entity with special or exclusive rights
Activity of the contracting authority : Health

1.1 Buyer

Official name : Trondhjems Hospital
Legal type of the buyer : Entity with special or exclusive rights
Activity of the contracting authority : Health

1.1 Buyer

Official name : Kystad helse- og velferdssenter
Legal type of the buyer : Entity with special or exclusive rights
Activity of the contracting authority : Health

1.1 Buyer

Official name : Trøndelag fylkeskommune
Legal type of the buyer : Regional authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Patient signalling system
Description : Trondheim municipality, hereafter called the Contracting Authority, invites tenderers to a negotiated procedure for a contract for patient signalling systems to the Contracting Authority's units.  The contracting authority needs a system that provides functionality and decision support that allows the contracting authority ́s employees to provide target or targeted health care with a minimum of employees. The system shall provide security and predictability for both residents, relatives and employees, and contribute to self-reliance and mastery for residents. It is important for the Contracting Authority that technological systems can be included in interaction with other IT systems. A strategy for streamlining through digitalisation adopted by Trondheim municipality is Computer driven municipality. In the health field this is particularly important all the time we have a great need for streamlining. In order to achieve this we depend on system and technology suppliers who are forward leaning and courageous around, for example, reusing data. Further details on the assignment are in the attached tender documentation and annexes, as well as in the Mercell portal.
Procedure identifier : bb716ce8-d4ed-4a6b-bcdb-db428c0a333e
Previous notice : 9fce6b02-c9a8-4ac0-9e27-78b307d85c42-01
Internal identifier : 2024/33452
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no
Main features of the procedure : The system shall be implemented at the locations that the Contracting Authority orders implementations on in the period that the framework agreement lasts. In the first instance this applies: Dragvoll HVS 2Dragvoll HVS 1Heimdal HVSThe system shall be able to be implemented both by new buildings (the establishment of new locations) and for the renovation of the existing building. In addition to the health and welfare centre (HVS), the system shall be able to be used on health centres, residential measures and small houses within PHR, shared housing and mini-houses within BoA and the like.  The contract is for the following: Framework agreement (SSA-R and SSA-K) for the establishment of PAVA in new locations (both new buildings and existing buildings). This includes i.a.: Engineering design services and project management Procurement, installation and connection of equipment Testing and certification of the connected equipment to the management system/administration system. A procurement agreement (SSA-L) for the management system/administration system and operation and maintenance of the equipment, including the interaction between the equipment and the control system/administration system (system) that is established in the framework agreement (SSA-L). See the requirement description in Annex 1 - the Contracting Authority ́s requirement specifications and user case. See annex 10 - the Contracting Authority ́s technical platform and to the contract and annex documents for further details.  See also information added directly to the Mercell portal, including award criteria.

2.1.1 Purpose

Main nature of the contract : Supplies
Additional nature of the contract : Services, Works
Main classification ( cpv ): 33195000 Patient-monitoring system

2.1.2 Place of performance

Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway

2.1.3 Value

Maximum value of the framework agreement : 210 000 000 Norwegian krone

2.1.4 General information

Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften - See the procedure section in the tender documentation.

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Patient signalling system
Description : Trondheim municipality, hereafter called the Contracting Authority, invites tenderers to a negotiated procedure for a contract for patient signalling systems to the Contracting Authority's units.  The contracting authority needs a system that provides functionality and decision support that allows the contracting authority ́s employees to provide target or targeted health care with a minimum of employees. The system shall provide security and predictability for both residents, relatives and employees, and contribute to self-reliance and mastery for residents. It is important for the Contracting Authority that technological systems can be included in interaction with other IT systems. A strategy for streamlining through digitalisation adopted by Trondheim municipality is Computer driven municipality. In the health field this is particularly important all the time we have a great need for streamlining. In order to achieve this we depend on system and technology suppliers who are forward leaning and courageous around, for example, reusing data. Further details on the assignment are in the attached tender documentation and annexes, as well as in the Mercell portal.
Internal identifier : 2024/33452

5.1.1 Purpose

Main nature of the contract : Supplies
Additional nature of the contract : Services, Works
Main classification ( cpv ): 33195000 Patient-monitoring system

5.1.2 Place of performance

Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Additional information :

5.1.5 Value

Maximum value of the framework agreement : 210 000 000 Norwegian krone

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.7 Strategic procurement

5.1.10 Award criteria

Criterion :
Type : Price
Name : Price
Description : Unit prices: Tenderers shall, in Annex 3 - Price Form, Sheet 2 - Unit Prices, state the following: Price for the necessary equipment. Hourly rate for engineering design, project management, installation and training and consultancy services. Price for set-ups and licences for an administration system and maintenance/operation of the system. The prices shall be stated in NOK excluding VAT. See the SSA-R annex 5, SSA-K annex 7 and SSA-L annex 6 for price settlements. Tender price: Tenderers shall state the following in Annex 3 - Price Form, sheets 3 and 4: Ark 4 - KTR Heimdal HVS: Tenderers shall use prices in prices for the establishment of PAVA in Heimdal HVS. The prices shall cover all costs involved in the establishment project. It is the Tenderer who has the risk that sufficient prices and the correct type of equipment for the system functioning as the offered system. Ark 3 – Priscase SSA-L: Number of licences for licence costs for each connected equipment based on the number of Heimdal. The tender price in annex 1 - Tender Price to Mercell is entered on this criteria in the Mercell portal and it will be used for evaluation in the price criteria. The tender price in annex 1 - Tender Price to Mercell is entered on this criteria in the Mercell portal and it will be used for evaluation in the price criteria.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 30
Criterion :
Type : Cost
Name : Mark-up
Description : Tenderers shall, in annex 3 - Price form, sheet 2 - Unit prices state mark-up on the purchase price for products TK chooses to purchase, cf. SSA-R annex 5 and SSA-L annex 6.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 5
Criterion :
Type : Quality
Name : Solution
Description : Tenderers shall fill in Annex 2 - The tenderer ́s response to the requirement specifications. Fulfilment of evaluation requirements - Joint requirements / all contracts, with the exception of the evaluation requirements for user friendliness, weighted 60 % Fulfilment of evaluation requirements - SSA-R and SSA-K: Weighted 20 Fulfilment of evaluation requirements - SSA-L - weighted 25 % Fulfilment of evaluation requirements for user friendliness including user cases: Weighted 5 % A score will be given on each evaluation requirement and on each user case, a score will be given on the following scale: 0 - Not answered or does not meet the need/function 1 - Very low need satisfaction 2 - Low demand satisfaction 3 - Moderately good needs satisfaction 4 - In accordance with the desired quality/ functionality 5 - Very good needs satisfaction The score of each evaluation requirement will be multiplied by an internal weighting of the evaluation requirement and summed up to a total sum respectively evaluation requirements - All contracts, evaluation requirements SSA-R/ SSA-K etc. The best tender within each area will get 10 points for the area and other tenders will get a score that reflects relevant differences between the tenders. These points will be weighted with the stated weighting and summed to a total sum for the criteria.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40
Criterion :
Type : Quality
Name : Assignment comprehension
Description : The first delivery of this contract will be patient notifications to Dragvoll 1 and Dragvoll 2. Tenderers shall demonstrate their assignment comprehension by preparing the project and progress plan for Dragvoll HVS 1 and 2. Description and drawings: See the description and drawings etc. for Dragvoll HVS 1 and 2 attached to the tender documentation. Site inspection: A site inspection is planned, cf. the tender documentation ́s point on the progress plan. Tenderers shall submit the following: Draft of the Plan for the project. The plan must be connected with the plan for the establishment project of SSA-L. The plan must also describe the process for connecting Dragvoll 1 from the existing system to the new system. CVs for key personnel in the project organisation where competence, experience and reference projects are stated. The contracting authority reserves the right to hold an interview with the offered project manager. A draft of the designed system for both Dragvoll 1 and 2, cf. the requirements. The detailed engineering design services will start immediately when the contract is signed. The responses under bullet point 1, the implementation plan and the project and progress plan, shall be the template for future call-offs under this agreement. The template for CVs (published weeks 3 - 2025) shall be used to answer whether the offered project organisation. The contracting authority will carry out a judgemental overall assessment of the delivered description, including competence and experience for key personnel in the project organisation, in relation to the contracting authority ́s needs.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 25

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Trøndelag tingrett
Information about review deadlines : See the information in the tender documentation.
Organisation providing information concerning the general regulatory framework for taxes applicable in the place where the contract is to be performed : Trøndelag tingrett
Organisation providing additional information about the procurement procedure : Trondheim kommune
Organisation providing offline access to the procurement documents : Trondheim kommune
Organisation signing the contract : Trondheim kommune

6. Results

Maximum value of the framework agreements in this notice : 13 000 000 Norwegian krone
Approximate value of the framework agreements : 13 000 000 Norwegian krone

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 210 000 000 Norwegian krone
Re-estimated value of the framework agreement : 13 000 000 Norwegian krone

6.1.2 Information about winners

Winner :
Official name : Securitas Technology AS
Tender :
Tender identifier : Pasientvarslingsanlegg
Identifier of lot or group of lots : LOT-0000
Subcontracting : Yes
Subcontracting value is known : no
Subcontracting percentage is known : no
Description : DNV Imatis AS shall provide software for the system.
Contract information :
Identifier of the contract : Pasientvarslingsanlegg
Title : Patient signalling system
Date on which the winner was chosen : 19/06/2025
Date of the conclusion of the contract : 04/07/2025
The contract is awarded within a framework agreement : no
Organisation signing the contract : Trondheim kommune

6.1.4 Statistical information

Summary of the review requests the buyer received :
Number of complainants : 0
Received tenders or requests to participate :
Type of received submissions : Requests to participate
Number of tenders or requests to participate received : 6
Type of received submissions : Tenders
Number of tenders or requests to participate received : 2

8. Organisations

8.1 ORG-0001

Official name : Trondheim kommune
Registration number : 942110464
Postal address : Erling Skakkes gate 14
Town : TRONDHEIM
Postcode : 7004
Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Contact point : Kåre Sagmo-Søvde
Telephone : +47 72540000
Roles of this organisation :
Buyer
Group leader
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation signing the contract

8.1 ORG-0002

Official name : Bakklandet Menighets Omsorgsenter
Registration number : 970161414
Town : TRONDHEIM
Postcode : 7015
Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Telephone : 72544500
Roles of this organisation :
Buyer

8.1 ORG-0003

Official name : Trondhjems Hospital
Registration number : 938 658 374
Town : TRONDHEIM
Postcode : 7012
Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Telephone : 72544200
Roles of this organisation :
Buyer

8.1 ORG-0004

Official name : Kystad helse- og velferdssenter
Registration number : 875 383 922
Town : TRONDHEIM
Postcode : 7026
Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Telephone : 72545520
Roles of this organisation :
Buyer

8.1 ORG-0005

Official name : Trøndelag fylkeskommune
Registration number : 817 920 632
Town : Steinkjer
Postcode : 7735
Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Telephone : 74 17 40 00
Roles of this organisation :
Buyer

8.1 ORG-0006

Official name : Trøndelag tingrett
Registration number : 926722794
Town : Trondheim
Postcode : 7004
Country subdivision (NUTS) : Trøndelag/Trööndelage ( NO060 )
Country : Norway
Telephone : 73542400
Roles of this organisation :
Review organisation
Organisation providing information concerning the general regulatory framework for taxes applicable in the place where the contract is to be performed

8.1 ORG-0007

Official name : Securitas Technology AS
Size of the economic operator : Large
Registration number : 983445349
Postal address : Nydalsveien 28
Town : OSLO
Postcode : 0484
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Securitas Technology AS
Telephone : 98705010
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000
The winner is listed on a regulated market

Notice information

Notice identifier/version : c2274a79-f9f0-4214-af97-339db88dbdcc - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 08/07/2025 13:03 +00:00
Notice dispatch date (eSender) : 08/07/2025 13:17 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00450091-2025
OJ S issue number : 130/2025
Publication date : 10/07/2025