National Electronic Prescription Service for the HSE

The Health Service Executive, as the Contracting Authority, seeks to procure a suitably qualified Economic Operator to provide a National Electronic Prescribing Service (NEPS) by means of the Competitive Dialogue procedure. The National Electronic Prescription Service will be a secure, efficient, and fully integrated digital service for the transmission and …

CPV: 48000000 Software package and information systems, 48180000 Medical software package, 48600000 Database and operating software package, 48610000 Database systems, 48612000 Database-management system, 48613000 Electronic data management (EDM), 48814000 Medical information systems, 48814200 Patient-administration system, 48814400 Clinical information system, 72000000 IT services: consulting, software development, Internet and support, 72222300 Information technology services, 72224000 Project management consultancy services, 72224100 System implementation planning services, 72260000 Software-related services, 72261000 Software support services, 72262000 Software development services, 72263000 Software implementation services, 72265000 Software configuration services, 72266000 Software consultancy services, 72267000 Software maintenance and repair services, 72267100 Maintenance of information technology software, 72268000 Software supply services
Deadline:
July 7, 2025, 3 p.m.
Deadline type:
Submitting a bid
Place of execution:
National Electronic Prescription Service for the HSE
Awarding body:
Health Service Executive (HSE)
Award number:
HSE 20640

1. Buyer

1.1 Buyer

Official name : Health Service Executive (HSE)
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Health

2. Procedure

2.1 Procedure

Title : National Electronic Prescription Service for the HSE
Description : The Health Service Executive, as the Contracting Authority, seeks to procure a suitably qualified Economic Operator to provide a National Electronic Prescribing Service (NEPS) by means of the Competitive Dialogue procedure. The National Electronic Prescription Service will be a secure, efficient, and fully integrated digital service for the transmission and storage of electronic prescriptions and electronic dispensations generated for patients in ambulatory care in both public and private settings across Ireland’s healthcare system. It will function as a fully interoperable, standards based central repository, integrated with third-party prescribing and dispensing systems in addition to other supporting services. It will manage the entire lifecycle of electronic prescriptions and electronic dispensations in ambulatory care, allow the curation and maintenance of a Medication List and offer related functionality. It will enable accurate, timely access to medication information, which will enhance clinical decision-making, reduce medication errors, streamline clinical workflows, empower patients and improve overall patient care. The HSE is including the option of a Prescribing Portal in this tender process. The purpose of including the option of the Prescribing Portal is to allow those prescribers that do not have a system to generate prescriptions electronically for patients in ambulatory care. The scope of the requirement includes the provision of software, configuration, installation, integration, implementation, training, support, hosting and maintenance services. For full details please see the Request to Participate documentation, available with the Contract Notice published on the eTenders website, https://www.etenders.gov.ie
Procedure identifier : 2986b341-bb6d-489e-8bba-b1a969d12043
Internal identifier : HSE 20640
Type of procedure : Competitive dialogue
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Additional nature of the contract : Supplies
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72224000 Project management consultancy services
Additional classification ( cpv ): 72224100 System implementation planning services
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72262000 Software development services
Additional classification ( cpv ): 72263000 Software implementation services
Additional classification ( cpv ): 72265000 Software configuration services
Additional classification ( cpv ): 72266000 Software consultancy services
Additional classification ( cpv ): 72267000 Software maintenance and repair services
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 72267100 Maintenance of information technology software
Additional classification ( cpv ): 72268000 Software supply services
Additional classification ( cpv ): 48180000 Medical software package
Additional classification ( cpv ): 48814000 Medical information systems
Additional classification ( cpv ): 48814200 Patient-administration system
Additional classification ( cpv ): 48814400 Clinical information system
Additional classification ( cpv ): 48600000 Database and operating software package
Additional classification ( cpv ): 48610000 Database systems
Additional classification ( cpv ): 48612000 Database-management system
Additional classification ( cpv ): 48613000 Electronic data management (EDM)

2.1.2 Place of performance

Country : Ireland
Anywhere in the given country

2.1.3 Value

Estimated value excluding VAT : 50 000 000 Euro

2.1.4 General information

Additional information : For full details please see the Procurement Documents, available with the Contract Notice published on the eTenders website, https://www.etenders.gov.ie
Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : National Electronic Prescription Service for the HSE
Description : The Health Service Executive, as the Contracting Authority, seeks to procure a suitably qualified Economic Operator to provide a National Electronic Prescribing Service (NEPS) by means of the Competitive Dialogue procedure. The National Electronic Prescription Service will be a secure, efficient, and fully integrated digital service for the transmission and storage of electronic prescriptions and electronic dispensations generated for patients in ambulatory care in both public and private settings across Ireland’s healthcare system. It will function as a fully interoperable, standards based central repository, integrated with third-party prescribing and dispensing systems in addition to other supporting services. It will manage the entire lifecycle of electronic prescriptions and electronic dispensations in ambulatory care, allow the curation and maintenance of a Medication List and offer related functionality. It will enable accurate, timely access to medication information, which will enhance clinical decision-making, reduce medication errors, streamline clinical workflows, empower patients and improve overall patient care. The HSE is including the option of a Prescribing Portal in this tender process. The purpose of including the option of the Prescribing Portal is to allow those prescribers that do not have a system to generate prescriptions electronically for patients in ambulatory care. The scope of the requirement includes the provision of software, configuration, installation, integration, implementation, training, support, hosting and maintenance services. For full details please see the Request to Participate documentation, available with the Contract Notice published on the eTenders website, https://www.etenders.gov.ie
Internal identifier : HSE 20640

5.1.1 Purpose

Main nature of the contract : Services
Additional nature of the contract : Supplies
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72224000 Project management consultancy services
Additional classification ( cpv ): 72224100 System implementation planning services
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72262000 Software development services
Additional classification ( cpv ): 72263000 Software implementation services
Additional classification ( cpv ): 72265000 Software configuration services
Additional classification ( cpv ): 72266000 Software consultancy services
Additional classification ( cpv ): 72267000 Software maintenance and repair services
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 72267100 Maintenance of information technology software
Additional classification ( cpv ): 72268000 Software supply services
Additional classification ( cpv ): 48180000 Medical software package
Additional classification ( cpv ): 48814000 Medical information systems
Additional classification ( cpv ): 48814200 Patient-administration system
Additional classification ( cpv ): 48814400 Clinical information system
Additional classification ( cpv ): 48600000 Database and operating software package
Additional classification ( cpv ): 48610000 Database systems
Additional classification ( cpv ): 48612000 Database-management system
Additional classification ( cpv ): 48613000 Electronic data management (EDM)
Quantity : 1 piece
Options :
Description of the options : The HSE anticipates that the Contract term will be for a period of ten (10) years with the option to extend for two additional periods of 5 years.

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information : For full information please see the Procurement Documents available with the Contract Notice, published on https://www.etenders.gov.ie

5.1.3 Estimated duration

Duration : 240 Month

5.1.4 Renewal

Maximum renewals : 2

5.1.5 Value

Estimated value excluding VAT : 50 000 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes
This procurement is also suitable for small and medium-sized enterprises (SMEs) : yes
Additional information : The estimated value is calculated based on the anticipated contract term of ten (10) years including the option to extend for two additional periods of five (5) years, exclusive of VAT.

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.8 Accessibility criteria

Accessibility criteria for persons with disabilities are not included with the following justification
Justification : .

5.1.10 Award criteria

Description of the method to be used if weighting cannot be expressed by criteria : The shortlisted Candidates will be advised of the Award Criteria in Stage 2 of this Procurement process.
Justification for not indicating the weighting of the award criteria :

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 07/07/2025 15:00 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Allowed
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Information about review deadlines : As per Public Procurement legislation.
Organisation receiving requests to participate : Health Service Executive (HSE) -
Organisation processing tenders : Health Service Executive (HSE) -

8. Organisations

8.1 ORG-0001

Official name : Health Service Executive (HSE)
Registration number : 1448
Postal address : Oak House, Millennium Park, Naas, Co. Kildare
Town : Naas
Postcode : W91 KDC2
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Contact point : HSE Procurement Helpdesk
Telephone : 35315119700
Internet address : https://www.hse.ie
Buyer profile : https://www.hse.ie
Roles of this organisation :
Buyer
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender
Notice information
Notice identifier/version : db1bd6ab-e487-4e01-a656-98c6da5775cf - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 21/05/2025 17:03 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00335559-2025
OJ S issue number : 99/2025
Publication date : 23/05/2025