Multiple Framework Contract for the Provision of the Services for Designing, Implementing, Managing, Operating and Supporting Information Systems under Time and Means Conditions (DESOPS)

The main goal of this procurement procedure is to establish multiple Framework Contracts with reopening of competition enabling efficient provision of services for running ICT operations: designing, implementing, managing, operating and supporting information systems to be implemented based on a resource-oriented approach (time and means). The Framework Contracts resulting from …

CPV: 72000000 IT services: consulting, software development, Internet and support, 72220000 Systems and technical consultancy services, 72253000 Helpdesk and support services, 72600000 Computer support and consultancy services
Deadline:
July 29, 2024, 3 p.m.
Deadline type:
Submitting a bid
Place of execution:
Multiple Framework Contract for the Provision of the Services for Designing, Implementing, Managing, Operating and Supporting Information Systems under Time and Means Conditions (DESOPS)
Awarding body:
European Border and Coast Guard Agency (FRONTEX)
Award number:
FRONTEX/2024/OP/0029

1. Buyer

1.1 Buyer

Official name : European Border and Coast Guard Agency (FRONTEX)
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Multiple Framework Contract for the Provision of the Services for Designing, Implementing, Managing, Operating and Supporting Information Systems under Time and Means Conditions (DESOPS)
Description : The main goal of this procurement procedure is to establish multiple Framework Contracts with reopening of competition enabling efficient provision of services for running ICT operations: designing, implementing, managing, operating and supporting information systems to be implemented based on a resource-oriented approach (time and means). The Framework Contracts resulting from this call for tenders will be a source of acquiring technical services for the following areas: 1. Designing, implementing and configuring new ICT services and information systems, 2. Managing, operating and supporting new and existing ICT services and information systems, 3. Other areas involved in effective implementation and operations of ICT services and information systems like: enterprise architecture, information systems’ security, service management, governance, quality assurance etc. Services may concern all types of information systems and all areas. Services may concern: hardware, software, systems, applications, projects, processes, maintenance and support. Services may address the current technologies as well as legacy technologies and the new emerging technologies.
Procedure identifier : ffaff872-ae9c-42eb-bac6-ba94a7a5d288
Internal identifier : FRONTEX/2024/OP/0029
Type of procedure : Open
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support

2.1.3 Value

Estimated value excluding VAT : 186 500 000 Euro

2.1.4 General information

Additional information : The aim of this procurement procedure is the conclusion of a multiple framework service contracts for the provision of services for designing, implementing, managing, operating and supporting information systems under Time and Means conditions. Provision of ICT related services in Fixed Price mode and in Quoted Time and Means mode is out of the scope of this procurement procedure. Frontex intends to conclude multiple framework service contracts with reopening of competition with minimum 3 and maximum 10 successful economic operators.In case of unavailability or disruptions in the functioning of the electronic means of communication provided in Section 5.1.11 in the last 5 calendar days before the time limit for receipt indicated in Section 5.1.12, the contracting authority reserves the right to extend this time limit and publish the extension at the Internet address provided in Section 5.1.11, without a preceding publication of a corrigendum to this notice. Economic operators interested in this procurement are invited to subscribe to the call for tenders at the address in Section 5.1.11 in order to get notified when new information or documents are published.
Legal basis :
Regulation (EU, Euratom) 2018/1046

2.1.6 Grounds for exclusion

Bankruptcy : For the full list of exclusion grounds please consult the procurement documents.

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Multiple Framework Contract for the Provision of the Services for Designing, Implementing, Managing, Operating and Supporting Information Systems under Time and Means Conditions (DESOPS)
Description : The main goal of this procurement procedure is to establish multiple Framework Contracts with reopening of competition enabling efficient provision of services for running ICT operations: designing, implementing, managing, operating and supporting information systems to be implemented based on a resource-oriented approach (time and means). The Framework Contracts resulting from this call for tenders will be a source of acquiring technical services for the following areas: 1. Designing, implementing and configuring new ICT services and information systems, 2. Managing, operating and supporting new and existing ICT services and information systems, 3. Other areas involved in effective implementation and operations of ICT services and information systems like: enterprise architecture, information systems’ security, service management, governance, quality assurance etc. Services may concern all types of information systems and all areas. Services may concern: hardware, software, systems, applications, projects, processes, maintenance and support. Services may address the current technologies as well as legacy technologies and the new emerging technologies.
Internal identifier : FRONTEX/2024/OP/0029

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72220000 Systems and technical consultancy services
Additional classification ( cpv ): 72253000 Helpdesk and support services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Options :
Description of the options : provided they are in conformity with the basic project, new services or works consisting in the repetition of similar services or works, may be entrusted up to 50 % of the initial contract to the initial contractor by negotiated procedure without prior publication of a contract notice.

5.1.3 Estimated duration

Duration : 48 Month

5.1.4 Renewal

The buyer reserves the right for additional purchases from the contractor, as described here : The framework contract is concluded for an initial period of 24 (twenty-four) months, renewable 2 (two) time(s). Please consult the draft framework contract in the procurement documents.

5.1.5 Value

Estimated value excluding VAT : 186 500 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project fully or partially financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.9 Selection criteria

Criterion :
Type : Suitability to pursue the professional activity
Description : Please consult the procurement documents.
Criterion :
Type : Economic and financial standing
Description : Please consult the procurement documents.
Criterion :
Type : Technical and professional ability
Description : Please consult the procurement documents.

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 60
Criterion :
Type : Price
Name :
Description : Please consult the procurement documents.
Weight (percentage, exact) : 40
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
Electronic catalogue : Not allowed
Deadline for receipt of tenders : 29/07/2024 15:00 +02:00
Deadline until which the tender must remain valid : 6 Month
Information about public opening :
Opening date : 31/07/2024 11:00 +02:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Allowed
Electronic ordering will be used : no
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
Framework agreement, with reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system
Electronic auction : no

5.1.16 Further information, mediation and review

Review organisation : Court of Justice of the European Union
TED eSender : European Commission

8. Organisations

8.1 ORG-0001

Official name : European Border and Coast Guard Agency (FRONTEX)
Registration number : FRONTEX
Department : FRONTEX.MB.AD - AGENCY DIRECTORATE,FRONTEX.MB - MANAGEMENT BOARD,FRONTEX.MB.AD.IM - Administration and Information Management Directorate,FRONTEX.MB.AD.IM.SIM - Security and Information Management Division,FRONTEX.MB.AD.IM.SIM.DIG - Digital Services Unit
Postal address : Plac Europejski 6
Town : Warsaw
Postcode : PL-00-844
Country subdivision (NUTS) : Miasto Warszawa ( PL911 )
Country : Poland
Telephone : +48 22 544 95 00
Roles of this organisation :
Buyer

8.1 ORG-0002

Official name : Court of Justice of the European Union
Registration number : CURIA
Postal address : Rue du Fort Niedergrünewald
Town : Luxembourg
Postcode : L-2925
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 4303-1
Internet address : http://curia.europa.eu
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Commission
Registration number : EUCOM
Postal address : Mondrian (CDMA), Rue du Champ de Mars 21
Town : Brussels
Postcode : B-1050
Country subdivision (NUTS) : Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad ( BE100 )
Country : Belgium
Telephone : +32 2 299 11 11
Roles of this organisation :
TED eSender

10. Change

Version of the previous notice to be changed : 39f12265-3ebb-42ec-b480-c746cb6e63cb-01
Main reason for change : Information updated
Description : Extension of the submission deadline due to large number of Q&A

11. Notice information

11.1 Notice information

Notice identifier/version : d960b8b8-13e5-4c1b-a54c-1f31ae6c5ff5 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 08/07/2024 10:16 +02:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00408546-2024
OJ S issue number : 132/2024
Publication date : 09/07/2024