Maintenance of Audiovisual & IT systems and equipment in Brussels and Strasbourg

The maintenance of Audiovisual & IT systems and equipment in Brussels and Strasbourg. These services consists out of: the provision of onsite Audiovisual & IT personnel; the preventive, corrective and perfective maintenance of the audiovisual and IT systems the conclusion and follow-up of SLA agreements with third party manufacturers for …

CPV: 50000000 Repair and maintenance services, 50340000 Repair and maintenance services of audio-visual and optical equipment, 50341000 Repair and maintenance services of television equipment, 50342000 Repair and maintenance services of audio equipment, 50343000 Repair and maintenance services of video equipment, 72000000 IT services: consulting, software development, Internet and support
Place of execution:
Maintenance of Audiovisual & IT systems and equipment in Brussels and Strasbourg
Awarding body:
European Parliament, COMM - Directorate-General for Communication
Award number:
EP-COMM/2025/RP/0024

1. Buyer

1.1 Buyer

Official name : European Parliament, COMM - Directorate-General for Communication
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Maintenance of Audiovisual & IT systems and equipment in Brussels and Strasbourg
Description : The maintenance of Audiovisual & IT systems and equipment in Brussels and Strasbourg. These services consists out of: the provision of onsite Audiovisual & IT personnel; the preventive, corrective and perfective maintenance of the audiovisual and IT systems the conclusion and follow-up of SLA agreements with third party manufacturers for systems installed and used by the EP; project assistance; repairs and replacements of defective parts; the monitoring and timely replenishment of consumables to ensure uninterrupted service.
Procedure identifier : 187d4e76-d4ff-4d79-a2b4-39ed08f393ae
Internal identifier : EP-COMM/2025/RP/0024
Type of procedure : Restricted
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 50000000 Repair and maintenance services

2.1.2 Place of performance

Country : Belgium
Anywhere in the given country
Additional information : Please consult the procurement documents.

2.1.3 Value

Estimated value excluding VAT : 30 000 000 Euro

2.1.4 General information

Additional information : In case of unavailability or disruptions in the functioning of the electronic means of communication provided in Section 5.1.11 in the last 5 calendar days before the time limit for receipt indicated in Section 5.1.12, the contracting authority reserves the right to extend this time limit and publish the extension at the Internet address provided in Section 5.1.11, without a preceding publication of a corrigendum to this notice. Economic operators interested in this procurement are invited to subscribe to the call for tenders at the address in Section 5.1.11 in order to get notified when new information or documents are published.
Legal basis :
Regulation (EU, Euratom) 2024/2509

2.1.6 Grounds for exclusion

Sources of grounds for exclusion : Procurement Document

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Maintenance of Audiovisual & IT systems and equipment in Brussels and Strasbourg
Description : The maintenance of Audiovisual & IT systems and equipment in Brussels and Strasbourg. These services consists out of: the provision of onsite Audiovisual & IT personnel; the preventive, corrective and perfective maintenance of the audiovisual and IT systems the conclusion and follow-up of SLA agreements with third party manufacturers for systems installed and used by the EP; project assistance; repairs and replacements of defective parts; the monitoring and timely replenishment of consumables to ensure uninterrupted service.
Internal identifier : EP-COMM/2025/RP/0024

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 50000000 Repair and maintenance services
Additional classification ( cpv ): 50340000 Repair and maintenance services of audio-visual and optical equipment
Additional classification ( cpv ): 50341000 Repair and maintenance services of television equipment
Additional classification ( cpv ): 50342000 Repair and maintenance services of audio equipment
Additional classification ( cpv ): 50343000 Repair and maintenance services of video equipment
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support

5.1.2 Place of performance

Country : Belgium
Anywhere in the given country
Additional information : Please consult the procurement documents.

5.1.3 Estimated duration

Duration : 60 Month

5.1.4 Renewal

Maximum renewals : 1
Other information about renewals : The framework contract is concluded for an initial period of 36 (thirty-six) months, renewable 1 (one) time(s). Please consult the draft framework contract in the procurement documents.

5.1.5 Value

Estimated value excluding VAT : 30 000 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project fully or partially financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.9 Selection criteria

Sources of selection criteria : Procurement Document
Information about the second stage of a two-stage procedure :
The procedure will take place in successive stages. At each stage, some participants may be eliminated

5.1.10 Award criteria

Criterion :
Type : Quality
Description : Please consult the procurement documents.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 65
Criterion :
Type : Price
Description : Please consult the procurement documents.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 35

5.1.11 Procurement documents

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
Electronic catalogue : Not allowed
Deadline for receipt of requests to participate : 20/10/2025 16:00 +02:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Allowed
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Maximum number of participants : 1
Justification for the duration of the framework agreement : Amount of specific knowledge on existing systems and configurations. Initial setup time/handover of 3 months (+ 3 STB sessions) to be taken into account. This also gaps the period including the EE2029 requiring a perfect knowledge of the entire infrastructure to guarantee 100% functional and operational system.
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Court of Justice of the European Union
Organisation providing more information on the review procedures : European Parliament, COMM - Directorate-General for Communication

8. Organisations

8.1 ORG-0001

Official name : European Parliament, COMM - Directorate-General for Communication
Registration number : EP
Postal address : 60 rue Wiertz / Wiertzstraat 60
Town : Brussels
Postcode : B-1047
Country subdivision (NUTS) : Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad ( BE100 )
Country : Belgium
Telephone : +32 2 2842111
Roles of this organisation :
Buyer
Organisation providing more information on the review procedures

8.1 ORG-0002

Official name : Court of Justice of the European Union
Registration number : CURIA
Postal address : Rue du Fort Niedergrünewald
Town : Luxembourg
Postcode : L-2925
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 4303-1
Internet address : http://curia.europa.eu
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Commission
Registration number : EUCOM
Postal address : Mondrian (CDMA), Rue du Champ de Mars 21
Town : Brussels
Postcode : B-1050
Country subdivision (NUTS) : Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad ( BE100 )
Country : Belgium
Telephone : +32 2 299 11 11
Roles of this organisation :
TED eSender

Notice information

Notice identifier/version : 32231bca-aa6b-4acf-9418-5269503a4930 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 12/09/2025 11:04 +02:00
Languages in which this notice is officially available : English
Notice publication number : 00602051-2025
OJ S issue number : 176/2025
Publication date : 15/09/2025