Interpretation Services

The contracting authority would like tenders for telephone interpretation, monitor interpreters and turn-out interpretation. The interpreters shall be used in ordinary operation of the municipality, but also for emergency needs. The emergency need mostly includes the emergency doctor surgery, but it can also apply to others. The contracting authority would …

CPV: 79530000 Translation services, 79540000 Interpretation services
Deadline:
Sept. 1, 2025, 10 a.m.
Deadline type:
Submitting a bid
Place of execution:
Interpretation Services
Awarding body:
Horten kommune
Award number:
2025/6293

1. Buyer

1.1 Buyer

Official name : Horten kommune
Legal type of the buyer : Body governed by public law, controlled by a local authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Interpretation Services
Description : The contracting authority would like tenders for telephone interpretation, monitor interpreters and turn-out interpretation. The interpreters shall be used in ordinary operation of the municipality, but also for emergency needs. The emergency need mostly includes the emergency doctor surgery, but it can also apply to others.
Procedure identifier : 3f2b49ab-4add-4539-87c3-ddb7f2a7268e
Internal identifier : 2025/6293
Type of procedure : Open
The procedure is accelerated : no
Main features of the procedure : The municipal areas "Culture, education and family", "Mestring og helse" and "Work and inclusion" will use the service, as well as GPS in the doctor's offices in the municipality. It must also be possible for other municipal entities to use the contract if needed. In 2024 Horten municipality used interpreters in well over 2000 cases. The maximum value of the agreement including any options and other options is NOK 20 million. Option: Horten municipality would like to be able to use translators if needed. Reservations: Horten municipality reserves the right to use the contract if ki generated tools are developed that will be better used for us. It is also subject to an established host municipality cooperation for interpretation among vestfold municipalities.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79540000 Interpretation services
Additional classification ( cpv ): 79530000 Translation services

2.1.2 Place of performance

Country subdivision (NUTS) : Vestfold ( NO093 )
Country : Norway

2.1.4 General information

Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften - See the tender documents

2.1.6 Grounds for exclusion

Sources of grounds for exclusion : Notice
Corruption : Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003, p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.
Fraud : Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).
Money laundering or terrorist financing : Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).
Participation in a criminal organisation : Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)
Terrorist offences or offences linked to terrorist activities : Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.
Child labour and including other forms of trafficking in human beings : Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of child labour and other forms of human trafficking by a verdict handed down no more than five years ago, or a rejection period determined directly in the judgement that still applies? Child labour and other forms of human trafficking as defined in Article 2 of the European Parliament and council directive 2011/36/EU of 5. 1 April 2011 on the prevention and control of human trafficking and the protection of its victims and for compensation of the Council ́s framework decision 2002/629/RIA (EUT L 101 of 15.4.2011, p. 1).
Breaching of obligations in the fields of environmental law : Is the tenderer aware of breaches of environmental provisions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.
Breaching of obligations in the fields of labour law : Is the tenderer aware of breaches of provisions on working conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.
Breaching of obligations in the fields of social law : Is the tenderer aware of breaches of provisions on social conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.
Agreements with other economic operators aimed at distorting competition : Has the tenderer entered into agreement(s) with other tenderers with the intention of turning the competition?
Grave professional misconduct : Has the tenderer committed serious errors in professional practice? If relevant, see the definitions in national law, the relevant notice or procurement documents.
Misrepresentation, withheld information, unable to provide required documents and obtained confidential information of this procedure : Have the tenderer:a) given grossly incorrect information when notifying the information required to verify that there is no basis for rejection, or of the qualification requirements being met,b) failed to provide such information,c) subject to immediately submitting the supporting documents requested by the Contracting Authority, ord) improperly affecting the Contracting Authority's decision process to acquire confidential information that could give this an unlawful advantage in connection with competition, or negligently has given misleading information that can have a significant influence on decisions on rejection, selection or award?
Conflict of interest due to its participation in the procurement procedure : Are tenderers aware of a conflict of interest as stated in national law, the relevant notice or procurement documents?
Direct or indirect involvement in the preparation of this procurement procedure : Has the tenderer or an entity associated with the supplier advised the contracting authority or in another way been involved in the planning of the competition?
Early termination, damages, or other comparable sanctions : Has the tenderer committed significant breaches of contract in connection with the fulfilment of a previous public contract, a previous contract with a public contracting authority or a previous concession contract, where the breach has led to the cancellation of the contract, compensation or other similar sanctions?
Breaching of obligations set under purely national exclusion grounds : The contracting authority shall state that in Norway there are national rejection reasons. These shall be described in the procurement documents. Tenderers must respond to whether they are in one or more of the situations described in the national rejection reasons. Will the purely national rejection reasons, as stated in the relevant notice or in the procurement documents, apply?
Breaching obligation relating to payment of social security contributions : Have tenderers failed to fulfil all their social security obligations in the country where they are established and in their member state, if this is a different country than what he is established in?
Breaching obligation relating to payment of taxes : Has the tenderer not fulfilled his tax and duty obligations in the country in which he is established, and in the contracting authority's member state, if this is a different country than what he is established in?
Business activities are suspended : Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Bankruptcy : Is the tenderer in a bankruptcy situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Arrangement with creditors : Is the supplier in a situation where he has been forced debt arrangement? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Insolvency : Is the tenderer in an insolvency situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Assets being administered by liquidator : Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Analogous situation like bankruptcy, insolvency or arrangement with creditors under national law : Is the supplier in a situation where he has been forced debt arrangement? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Interpretation Services
Description : The contracting authority would like tenders for telephone interpretation, monitor interpreters and turn-out interpretation. The interpreters shall be used in ordinary operation of the municipality, but also for emergency needs. The emergency need mostly includes the emergency doctor surgery, but it can also apply to others.
Internal identifier : 2025/6293

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79540000 Interpretation services
Additional classification ( cpv ): 79530000 Translation services

5.1.2 Place of performance

Country subdivision (NUTS) : Vestfold ( NO093 )
Country : Norway
Additional information :

5.1.3 Estimated duration

Start date : 15/10/2025
Duration end date : 15/10/2029

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.7 Strategic procurement

5.1.9 Selection criteria

Sources of selection criteria : Notice
Criterion : Other economic or financial requirements
Description : Qualification requirement 1: Payment of public fees. Tenderers must not have significant arrears. Any arrears must be founded separately. Documentation that the set requirements are met Norwegian tenderers shall present a tax and VAT certificate. The certificate shall not be older than 6 months from the tender deadline. Foreign tenderers: Foreign companies: Documentation equivalent to the Norwegian tax certificate as stated in e-Certis.
Criterion : References on specified works
Description : Qualification requirement 2: Experience from previous deliveries Tenderers shall have sufficient experience from relevant contracts. Documentation that the set requirements are met Tenderers shall enclose a list of the five most relevant deliveries in the last 2 years, including information about customers (gender neutral preferred with telephone numbers and mail), divided between the number of assignments carried out by qualified interpreters (state the level) and the number of assignments carried out by unqualified interpreters.

5.1.10 Award criteria

Criterion :
Type : Price
Name : Price
Description : The award criteria prices will be assessed based on the tenderer ́s prices, options, mark-up as well as any adjustments due to reservation. Prices are to be stated excluding VAT. The prices shall include all costs. The specifications with prices are to be added in a separate annex. The score on the criteria price will be calculated according to the ration method: Cheapest tender offer/offer * 10 = Score
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 20
Criterion :
Type : Quality
Name : Quality
Description : The award criterium quality will be assessed based on the tenderer ́s fulfilment of the points under 3.2 in the Tender Shop. The contracting authority ́s professionals will assess the quality based on the information given in the tender, and given references can be contacted for the experienced quality. Experiences in Horten municipality will be assessed on the same basis as other references.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 80

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : Norwegian
Deadline for requesting additional information : 18/08/2025 10:00 +00:00
Address of the procurement documents : https://permalink.mercell.com/259615501.aspx

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Norwegian
Electronic catalogue : Not allowed
Variants : Not allowed
Deadline for receipt of tenders : 01/09/2025 10:00 +00:00
Deadline until which the tender must remain valid : 4 Month
Information about public opening :
Opening date : 01/09/2025 10:00 +00:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Required
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Maximum number of participants : 3
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Vestfold tingrett
Information about review deadlines : Vestfold District Court

8. Organisations

8.1 ORG-0001

Official name : Horten kommune
Registration number : 964951284
Postal address : Teatergata 11
Town : HORTEN
Postcode : 3187
Country subdivision (NUTS) : Vestfold ( NO093 )
Country : Norway
Contact point : Anita Opedal
Telephone : +47 33085000
Fax : +47 33085001
Roles of this organisation :
Buyer

8.1 ORG-0002

Official name : Vestfold tingrett
Registration number : 926723618
Town : Tønsberg
Postcode : 3103
Country subdivision (NUTS) : Vestfold ( NO093 )
Country : Norway
Roles of this organisation :
Review organisation

Notice information

Notice identifier/version : eeb1c547-cedb-46e7-8412-77941fac4f3b - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 26/06/2025 12:03 +00:00
Notice dispatch date (eSender) : 26/06/2025 12:21 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00416394-2025
OJ S issue number : 121/2025
Publication date : 27/06/2025