HSE 21246 - National Shared Care Record for the Health Service Executive (HSE)

The Health Service Executive, as the Contracting Authority, is seeking to appoint a suitably qualified Economic Operator to provide a National Shared Care Record (NSCR) to include implementation, configuration, Integration, training and ongoing support and maintenance. The National Shared Care Record is a digital solution that will aggregate individual patients’ …

CPV: 48000000 Software package and information systems, 48180000 Medical software package, 48600000 Database and operating software package, 48610000 Database systems, 48611000 Database software package, 48814000 Medical information systems, 48814200 Patient-administration system, 72000000 IT services: consulting, software development, Internet and support, 72222300 Information technology services, 72224000 Project management consultancy services, 72224100 System implementation planning services, 72260000 Software-related services, 72261000 Software support services, 72262000 Software development services, 72263000 Software implementation services, 72265000 Software configuration services, 72266000 Software consultancy services, 72267000 Software maintenance and repair services, 72267100 Maintenance of information technology software, 72268000 Software supply services
Place of execution:
HSE 21246 - National Shared Care Record for the Health Service Executive (HSE)
Awarding body:
Health Service Executive (HSE)
Award number:
0

1. Buyer

1.1 Buyer

Official name : Health Service Executive (HSE)
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Health

2. Procedure

2.1 Procedure

Title : HSE 21246 - National Shared Care Record for the Health Service Executive (HSE)
Description : The Health Service Executive, as the Contracting Authority, is seeking to appoint a suitably qualified Economic Operator to provide a National Shared Care Record (NSCR) to include implementation, configuration, Integration, training and ongoing support and maintenance. The National Shared Care Record is a digital solution that will aggregate individual patients’ healthcare records from various electronic data sources such as health information systems in hospitals, General Practice and community services, making them available for clinicians and patients at the point of care and self-care to inform health-related decision making. For full details please see the Procurement documents, available with the contract notice published on the eTenders website, www.etenders.gov.ie
Procedure identifier : 2856a95d-6597-43df-a286-5f1c3622cf16
Type of procedure : Competitive dialogue
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72267000 Software maintenance and repair services
Additional classification ( cpv ): 72267100 Maintenance of information technology software
Additional classification ( cpv ): 48180000 Medical software package
Additional classification ( cpv ): 48600000 Database and operating software package
Additional classification ( cpv ): 48610000 Database systems
Additional classification ( cpv ): 48814000 Medical information systems
Additional classification ( cpv ): 48814200 Patient-administration system
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48611000 Database software package
Additional classification ( cpv ): 72268000 Software supply services
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72224000 Project management consultancy services
Additional classification ( cpv ): 72224100 System implementation planning services
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72262000 Software development services
Additional classification ( cpv ): 72263000 Software implementation services
Additional classification ( cpv ): 72265000 Software configuration services
Additional classification ( cpv ): 72266000 Software consultancy services

2.1.2 Place of performance

Country : Ireland
Anywhere in the given country

2.1.3 Value

Estimated value excluding VAT : 81 711 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : HSE 21246 - National Shared Care Record for the Health Service Executive (HSE)
Description : The Health Service Executive, as the Contracting Authority, is seeking to appoint a suitably qualified Economic Operator to provide a National Shared Care Record (NSCR) to include implementation, configuration, Integration, training and ongoing support and maintenance. The National Shared Care Record is a digital solution that will aggregate individual patients’ healthcare records from various electronic data sources such as health information systems in hospitals, General Practice and community services, making them available for clinicians and patients at the point of care and self-care to inform health-related decision making. For full details please see the Procurement documents, available with the contract notice published on the eTenders website, www.etenders.gov.ie
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72267000 Software maintenance and repair services
Additional classification ( cpv ): 72267100 Maintenance of information technology software
Additional classification ( cpv ): 48180000 Medical software package
Additional classification ( cpv ): 48600000 Database and operating software package
Additional classification ( cpv ): 48610000 Database systems
Additional classification ( cpv ): 48814000 Medical information systems
Additional classification ( cpv ): 48814200 Patient-administration system
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48611000 Database software package
Additional classification ( cpv ): 72268000 Software supply services
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72224000 Project management consultancy services
Additional classification ( cpv ): 72224100 System implementation planning services
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72262000 Software development services
Additional classification ( cpv ): 72263000 Software implementation services
Additional classification ( cpv ): 72265000 Software configuration services
Additional classification ( cpv ): 72266000 Software consultancy services
Options :
Description of the options : 2 x 5 year extensions

5.1.2 Place of performance

Country : Ireland
Anywhere in the given country
Additional information :

5.1.3 Estimated duration

Start date : 18/03/2025
Duration : 20 Year

5.1.5 Value

Estimated value excluding VAT : 81 711 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes
Additional information : The contract value includes the Initial term and the optional contract extensions

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Quality
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 70
Criterion :
Type : Cost
Name :
Description : Cost
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 30
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.12 Terms of procurement

Information about review deadlines : N/A

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Information about review deadlines : N/A
Organisation providing offline access to the procurement documents : Health Service Executive (HSE) -

6. Results

Value of all contracts awarded in this notice : 81 711 000 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : Ernst and Young_86592_(Main Account)
Tender :
Tender identifier : 000079898
Identifier of lot or group of lots : LOT-0001
Value of the tender : 81 711 000 Euro
Subcontracting : Not yet known
Contract information :
Identifier of the contract : 420286
Date of the conclusion of the contract : 18/03/2025

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 4

8. Organisations

8.1 ORG-0001

Official name : Health Service Executive (HSE)
Registration number : 1448
Postal address : Oak House, Millennium Park Naas Co. Kildare
Town : Kildare
Postcode : RE
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 35315119700
Internet address : https://www.hse.ie
Buyer profile : https://www.hse.ie
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents

8.1 ORG-0002

Official name : Ernst and Young_86592_(Main Account)
Registration number : Does Not Apply
Postal address : EY Building, Harcourt Centre, Harcourt Street, Dublin 2, Ireland.
Town : Dublin
Postcode : D02 YA40
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 014750555
Internet address : https://www.ey.com/en_ie
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0003

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0004

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : 1d403fc4-b1cb-49e5-88e2-b18009136cbd - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 13/06/2025 11:13 +01:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00387406-2025
OJ S issue number : 113/2025
Publication date : 16/06/2025