Cloud SaaS Survey Software

The Department requires a self-service Cloud SaaS survey solution that will provide a modern, online, accessible, feature rich survey platform that will serve it in carrying out its functions. The Department requires a self-service Cloud SaaS survey solution that will provide a modern, online, accessible, feature rich survey platform that …

CPV: 72416000 Application service providers, 72260000 Software-related services, 48000000 Software package and information systems, 48300000 Document creation, drawing, imaging, scheduling and productivity software package, 79310000 Market research services, 79315000 Social research services, 79311400 Economic research services, 73000000 Research and development services and related consultancy services, 73110000 Research services, 73300000 Design and execution of research and development, 73400000 Research and Development services on security and defence materials, 48219000 Miscellaneous networking software package, 48222000 Web server software package, 79300000 Market and economic research; polling and statistics, 72212100 Industry specific software development services, 79311100 Survey design services, 48463000 Statistical software package, 72212463 Statistical software development services, 79330000 Statistical services, 72212000 Programming services of application software, 72261000 Software support services, 72268000 Software supply services
Deadline:
Nov. 17, 2025, 5 p.m.
Deadline type:
Submitting a bid
Place of execution:
Cloud SaaS Survey Software
Awarding body:
Department of Justice Home Affairs and Migration
Award number:
0

1. Buyer

1.1 Buyer

Official name : Department of Justice Home Affairs and Migration
Legal type of the buyer : Central government authority
Activity of the contracting authority : Public order and safety

2. Procedure

2.1 Procedure

Title : Cloud SaaS Survey Software
Description : The Department requires a self-service Cloud SaaS survey solution that will provide a modern, online, accessible, feature rich survey platform that will serve it in carrying out its functions.
Procedure identifier : dcd6e8f8-a9d3-4977-a0fe-a3a0758202be
Type of procedure : Open
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72416000 Application service providers
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48300000 Document creation, drawing, imaging, scheduling and productivity software package
Additional classification ( cpv ): 79310000 Market research services
Additional classification ( cpv ): 79315000 Social research services
Additional classification ( cpv ): 79311400 Economic research services
Additional classification ( cpv ): 73000000 Research and development services and related consultancy services
Additional classification ( cpv ): 73110000 Research services
Additional classification ( cpv ): 73300000 Design and execution of research and development
Additional classification ( cpv ): 73400000 Research and Development services on security and defence materials
Additional classification ( cpv ): 48219000 Miscellaneous networking software package
Additional classification ( cpv ): 48222000 Web server software package
Additional classification ( cpv ): 79300000 Market and economic research; polling and statistics
Additional classification ( cpv ): 72212100 Industry specific software development services
Additional classification ( cpv ): 79311100 Survey design services
Additional classification ( cpv ): 48463000 Statistical software package
Additional classification ( cpv ): 72212463 Statistical software development services
Additional classification ( cpv ): 79330000 Statistical services
Additional classification ( cpv ): 72212000 Programming services of application software
Additional classification ( cpv ): 72261000 Software support services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Estimated value excluding VAT : 500 000 Euro
Maximum value of the framework agreement : 500 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

2.1.6 Grounds for exclusion

Sources of grounds for exclusion : Procurement Document

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Cloud SaaS Survey Software
Description : The Department requires a self-service Cloud SaaS survey solution that will provide a modern, online, accessible, feature rich survey platform that will serve it in carrying out its functions.
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72268000 Software supply services
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48300000 Document creation, drawing, imaging, scheduling and productivity software package
Additional classification ( cpv ): 79310000 Market research services
Additional classification ( cpv ): 79315000 Social research services
Additional classification ( cpv ): 79311400 Economic research services
Additional classification ( cpv ): 73000000 Research and development services and related consultancy services
Additional classification ( cpv ): 73110000 Research services
Additional classification ( cpv ): 73300000 Design and execution of research and development
Additional classification ( cpv ): 73400000 Research and Development services on security and defence materials
Additional classification ( cpv ): 48219000 Miscellaneous networking software package
Additional classification ( cpv ): 48222000 Web server software package
Additional classification ( cpv ): 79300000 Market and economic research; polling and statistics
Additional classification ( cpv ): 72212100 Industry specific software development services
Additional classification ( cpv ): 79311100 Survey design services
Additional classification ( cpv ): 48463000 Statistical software package
Additional classification ( cpv ): 72212463 Statistical software development services
Additional classification ( cpv ): 79330000 Statistical services
Additional classification ( cpv ): 72212000 Programming services of application software
Additional classification ( cpv ): 72261000 Software support services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.3 Estimated duration

Duration : 60 Month

5.1.5 Value

Estimated value excluding VAT : 500 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.9 Selection criteria

Sources of selection criteria : Procurement Document

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English
Deadline for requesting additional information : 05/11/2025 17:00 +01:00

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 17/11/2025 17:00 +01:00
Deadline until which the tender must remain valid : 12 Month
Information about public opening :
Opening date : 17/11/2025 17:30 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Allowed
Electronic ordering will be used : no
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Maximum number of participants : 1
Justification for the duration of the framework agreement : Changing suppliers mid-term would cause disruptions, such as system incompatibilities or retraining needs, making a shorter duration impossible
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Organisation providing offline access to the procurement documents : Department of Justice Home Affairs and Migration
Organisation providing more information on the review procedures : The High Court of Ireland
Organisation receiving requests to participate : Department of Justice Home Affairs and Migration
Organisation processing tenders : Department of Justice Home Affairs and Migration

8. Organisations

8.1 ORG-0001

Official name : Department of Justice Home Affairs and Migration
Registration number : Department of Justice
Postal address : 51 St Stephen's Green
Town : Dublin
Postcode : D02 HK52
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 016028202
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation
Organisation providing more information on the review procedures

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

Notice information

Notice identifier/version : fc3be168-e502-446d-a1fe-892ce8ebdda0 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 17/10/2025 12:03 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00687534-2025
OJ S issue number : 201/2025
Publication date : 20/10/2025