Application development 2024 - 2031, Oracle Siebel CRM and Oracle Policy Automation (OPA)

The object of the procurement is the production of IT expert services related to application development for the National Police Board of Finland (“Client”) and specially IT expert services for application development related to Oracle Siebel CRM and Oracle Policy Automation (OPA). The IT experts are expected to have professional …

CPV: 72000000 IT services: consulting, software development, Internet and support, 72200000 Software programming and consultancy services
Place of execution:
Application development 2024 - 2031, Oracle Siebel CRM and Oracle Policy Automation (OPA)
Awarding body:
Poliisihallitus (National Police Board of Finland)
Award number:
POL-2023-33172

1. Buyer

1.1 Buyer

Official name : Poliisihallitus (National Police Board of Finland)
Legal type of the buyer : Body governed by public law, controlled by a central government authority
The buyer is a contracting entity
Activity of the contracting authority : Public order and safety

2. Procedure

2.1 Procedure

Title : Application development 2024 - 2031, Oracle Siebel CRM and Oracle Policy Automation (OPA)
Description : The object of the procurement is the production of IT expert services related to application development for the National Police Board of Finland (“Client”) and specially IT expert services for application development related to Oracle Siebel CRM and Oracle Policy Automation (OPA). The IT experts are expected to have professional competence and experience of Siebel CRM and OPA technologies. The professional services subject to procurement are related to the definition, development, implementation, further development, maintenance, and ensuring of quality and information security of police information systems. The services can be aimed at small and large fixed-scale projects, as well as ongoing service needs for the time being.
Procedure identifier : 54ba4c84-fb1d-4f15-b1e8-4db78c8dcfb3
Previous notice : 7b84e722-72d0-4256-a063-c496cd8c402a-01
Internal identifier : POL-2023-33172
Type of procedure : Restricted

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services

2.1.2 Place of performance

Anywhere in the European Economic Area

2.1.3 Value

Estimated value excluding VAT : 35 000 000 Euro
Maximum value of the framework agreement : 35 000 000 Euro

2.1.4 General information

Legal basis :
Directive 2009/81/EC

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Application development 2024 - 2031, Oracle Siebel CRM and Oracle Policy Automation (OPA)
Description : The object of the procurement is the production of IT expert services related to application development for the National Police Board of Finland (“Client”) and specially IT expert services for application development related to Oracle Siebel CRM and Oracle Policy Automation (OPA). The IT experts are expected to have professional competence and experience of Siebel CRM and OPA technologies. The professional services subject to procurement are related to the definition, development, implementation, further development, maintenance, and ensuring of quality and information security of police information systems. The services can be aimed at small and large fixed-scale projects, as well as ongoing service needs for the time being.
Internal identifier : POL-2023-33172

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services

5.1.2 Place of performance

Anywhere in the European Economic Area
Additional information :

5.1.3 Estimated duration

Start date : 26/05/2025
Duration end date : 25/05/2032

5.1.5 Value

Estimated value excluding VAT : 35 000 000 Euro
Maximum value of the framework agreement : 35 000 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.

5.1.7 Strategic procurement

Social objective promoted : Fair working conditions

5.1.10 Award criteria

Criterion :
Type : Price
Name : Vertailuhinta
Description : Vertailuhinta
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 70
Criterion :
Type : Quality
Name : Laadullinen vertailuperuste
Description : Roolikohtaiset sitoumukset.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 30

5.1.15 Techniques

Framework agreement :
Framework agreement, with reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Markkinaoikeus
Organisation providing additional information about the procurement procedure : Poliisihallitus (National Police Board of Finland)
Organisation whose budget is used to pay for the contract : Poliisihallitus (National Police Board of Finland)
Organisation executing the payment : Poliisihallitus (National Police Board of Finland)
Organisation signing the contract : Poliisihallitus (National Police Board of Finland)

6. Results

Value of all contracts awarded in this notice : 35 000 000 Euro
Maximum value of the framework agreements in this notice : 35 000 000 Euro
Approximate value of the framework agreements : 35 000 000 Euro

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 35 000 000 Euro
Re-estimated value of the framework agreement : 35 000 000 Euro

6.1.2 Information about winners

Winner :
Official name : Attido Oy
Tender :
Tender identifier : Attido Oy
Identifier of lot or group of lots : LOT-0000
The tender was ranked : no
Subcontracting : Not yet known
Contract information :
Identifier of the contract : POL-2023-33172 Attido Oy
Date of the conclusion of the contract : 26/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 128232-2024
Organisation signing the contract : Poliisihallitus (National Police Board of Finland)
Winner :
Official name : Sofigate Oy
Tender :
Tender identifier : Sofigate Oy
Identifier of lot or group of lots : LOT-0000
The tender was ranked : no
Subcontracting : Not yet known
Contract information :
Identifier of the contract : POL-2023-33172 Sofigate Oy
Date of the conclusion of the contract : 26/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 128232-2024
Organisation signing the contract : Poliisihallitus (National Police Board of Finland)
Winner :
Official name : Capgemini Finland Oy
Tender :
Tender identifier : Capgemini Finland Oy
Identifier of lot or group of lots : LOT-0000
The tender was ranked : no
Subcontracting : Not yet known
Contract information :
Identifier of the contract : POL-2023-33172 Capgemini Finland Oy
Date of the conclusion of the contract : 26/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 128232-2024
Organisation signing the contract : Poliisihallitus (National Police Board of Finland)

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders from medium tenderers
Number of tenders or requests to participate received : 2
Type of received submissions : Requests to participate
Number of tenders or requests to participate received : 6
Type of received submissions : Tenders
Number of tenders or requests to participate received : 3

8. Organisations

8.1 ORG-0001

Official name : Markkinaoikeus
Registration number : 3006157-6
Postal address : Radanrakentajantie 5
Town : Helsinki
Postcode : 00520
Country subdivision (NUTS) : Helsinki-Uusimaa ( FI1B1 )
Country : Finland
Telephone : +358 295643300
Roles of this organisation :
Review organisation

8.1 ORG-0002

Official name : Poliisihallitus (National Police Board of Finland)
Registration number : 2288666-6
Postal address : P.O Box 1000 (Vuorimiehentie 3)
Town : Espoo
Postcode : 02151
Country subdivision (NUTS) : Helsinki-Uusimaa ( FI1B1 )
Country : Finland
Contact point : National Police Board of Finland
Telephone : +358 295480181
Internet address : https://www.poliisi.fi
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation signing the contract
Organisation whose budget is used to pay for the contract
Organisation executing the payment

8.1 ORG-0003

Official name : Attido Oy
Registration number : 2924911-7
Postal address : Keilaranta 8
Town : Espoo
Postcode : 02150
Country subdivision (NUTS) : Helsinki-Uusimaa ( FI1B1 )
Country : Finland
Telephone : +358 407725697
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0004

Official name : Sofigate Oy
Registration number : 1969472-7
Postal address : Tekniikantie 12
Town : Espoo
Postcode : 02150
Country subdivision (NUTS) : Helsinki-Uusimaa ( FI1B1 )
Country : Finland
Telephone : +358 405379976
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0005

Official name : Capgemini Finland Oy
Registration number : 1628142-5
Postal address : Porkkalankatu 3
Town : Helsinki
Postcode : 00180
Country subdivision (NUTS) : Helsinki-Uusimaa ( FI1B1 )
Country : Finland
Telephone : +358 503072564
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0006

Official name : Hansel Oy (Hilma)
Registration number : FI09880841
Postal address : Mannerheiminaukio 1a
Town : Helsinki
Postcode : 00100
Country subdivision (NUTS) : Helsinki-Uusimaa ( FI1B1 )
Country : Finland
Contact point : eSender
Telephone : 029 55 636 30
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : 87e52853-c62a-490b-9738-098629bc987e - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 25/06/2025 10:10 +00:00
Notice dispatch date (eSender) : 25/06/2025 10:11 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00413673-2025
OJ S issue number : 120/2025
Publication date : 26/06/2025