81317395-Global travel management services

GIZ invites tenders for services in connection with global business travel in two lots. Within lot 1, global travel agency services are being tendered. In lot 2, the service for auditing and processing of expense report audits for GIZ in Germany is put out to tender. Lot 1: Global Travel …

CPV: 63500000 Travel agency, tour operator and tourist assistance services
Place of execution:
81317395-Global travel management services
Awarding body:
Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
Award number:
81317395

1. Buyer

1.1 Buyer

Official name : Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
Legal type of the buyer : Public undertaking, controlled by a central government authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : 81317395-Global travel management services
Description : GIZ invites tenders for services in connection with global business travel in two lots. Within lot 1, global travel agency services are being tendered. In lot 2, the service for auditing and processing of expense report audits for GIZ in Germany is put out to tender. Lot 1: Global Travel Agency Services With this tender GIZ initiates the changeover to global and unified travel agency services for its internal structure in Germany and its field structure for the first time. GIZ is looking for a global travel management agency that provides travel agency services for Germany and for as many of the 100 worldwide GIZ-locations as possible. The aim is to offer travelers an optimal and efficient service through convenient tools and services. Therefore, GIZ has made a strategic decision in favor of the SAP system. In Germany, SAP Concur Travel and SAP Expense will be already in use by the start of the new contract. In the GIZ-field structure (with up to 100 countries) SAP Travel should be implemented at the same time as the roll-out of the new travel agency in the respective countries. In addition, offline bookings will continue to be required for complex trips. GIZ aims to have a maximum contract duration of 8 years. The expected term of the contract will be 4 years with the possibility of two two-year contract extensions (4+2+2). The services shall initially go-live in Germany after implementation phase on July 1, 2026 and then gradually be rolled out worldwide.
Procedure identifier : eb6fbfee-2627-4d84-b356-685d028a4ca7
Internal identifier : 81317395
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 63500000 Travel agency, tour operator and tourist assistance services

2.1.2 Place of performance

Anywhere
Additional information : Please see details in tender documents

2.1.4 General information

Additional information : Bekanntmachungs-ID: CXTRYY6YTCJYZBD9 All communication takes place in English via communication tool in the project area of the procurement portal. We do not reserve the right to award the contract on the basis of initial tenders without entering into negotiations. Instead, negotiations will be held with all tenderers who have submitted a tender in due form and time. Please note the following special features of the tender: - The minimum requirements of the technical criteria do not have to be met in the initial bids. Rather, GIZ reserves the right to adjust the minimum criteria and, in some cases, the evaluation criteria after the initial bids and the negotiation(s). In particular, if all tenderers are unable to meet certain minimum criteria or provide certain services, these will be adjusted. - In addition, a tenderer must only provide the services advertised for at least Germany and 60% of the countries listed. The more countries are covered, the better the technical evaluation will be. If, in addition, the service is not offered for a country, the price of the most expensive tenderer for this service will be included in the evaluation for evaluation purposes only. However, the service will not become the subject of the contract; the price will be used purely for evaluation purposes.
Legal basis :
Directive 2014/24/EU
vgv -

2.1.6 Grounds for exclusion

Sources of grounds for exclusion : Notice
Breaching of obligations set under purely national exclusion grounds : In accordance with §§ 123,124 GWB, § 22 LkSG
Participation in a criminal organisation : In accordance with §§ 123,124 GWB, § 22 LkSG
Terrorist offences or offences linked to terrorist activities : In accordance with §§ 123,124 GWB, § 22 LkSG
Money laundering or terrorist financing : In accordance with §§ 123,124 GWB, § 22 LkSG
Fraud : In accordance with §§ 123,124 GWB, § 22 LkSG
Corruption : In accordance with §§ 123,124 GWB, § 22 LkSG
Child labour and including other forms of trafficking in human beings : In accordance with §§ 123,124 GWB, § 22 LkSG
Breaching obligation relating to payment of taxes : In accordance with §§ 123,124 GWB, § 22 LkSG
Breaching obligation relating to payment of social security contributions : In accordance with §§ 123,124 GWB, § 22 LkSG
Breaching of obligations in the fields of environmental law : In accordance with §§ 123,124 GWB, § 22 LkSG
Breaching of obligations in the fields of social law : In accordance with §§ 123,124 GWB, § 22 LkSG
Breaching of obligations in the fields of labour law : In accordance with §§ 123,124 GWB, § 22 LkSG
Insolvency : In accordance with §§ 123,124 GWB, § 22 LkSG
Assets being administered by liquidator : In accordance with §§ 123,124 GWB, § 22 LkSG
Business activities are suspended : In accordance with §§ 123,124 GWB, § 22 LkSG
Analogous situation like bankruptcy, insolvency or arrangement with creditors under national law : In accordance with §§ 123,124 GWB, § 22 LkSG
Grave professional misconduct : In accordance with §§ 123,124 GWB, § 22 LkSG
Agreements with other economic operators aimed at distorting competition : In accordance with §§ 123,124 GWB, § 22 LkSG
Conflict of interest due to its participation in the procurement procedure : In accordance with §§ 123,124 GWB, § 22 LkSG
Direct or indirect involvement in the preparation of this procurement procedure : In accordance with §§ 123,124 GWB, § 22 LkSG
Early termination, damages, or other comparable sanctions : In accordance with §§ 123,124 GWB, § 22 LkSG
Misrepresentation, withheld information, unable to provide required documents and obtained confidential information of this procedure : In accordance with §§ 123,124 GWB, § 22 LkSG

5. Lot

5.1 Lot technical ID : LOT-0001

Title : 81317395-Global travel management services
Description : With this tender GIZ initiates the changeover to global and unified travel agency services for its internal structure in Germany and its field structure for the first time. GIZ is looking for a global travel management agency that provides travel agency services for Germany and for as many of the 100 worldwide GIZ-locations as possible. The aim is to offer travelers an optimal and efficient service through convenient tools and services. Therefore, GIZ has made a strategic decision in favor of the SAP system. In Germany, SAP Concur Travel and SAP Expense will be already in use by the start of the new contract. In the GIZ-field structure (with up to 100 countries) SAP Travel should be implemented at the same time as the roll-out of the new travel agency in the respective countries. In addition, offline bookings will continue to be required for complex trips. The service catalog of the travel management agency should include the following services, which can be called up according to country-specific requirements: - Advising GIZ employees on business travel based on economic and sustainability aspects, - Preparation of offers and issuing of flight and train tickets, hotel bookings and, in exceptional cases rental car bookings, in accordance with travel requests, - providing evaluations, in particular on GIZ's travel volume and CO2 emissions, - possibly handling group bookings for international delegation trips, including rail/air tickets, hotels, conference rooms and bus transfers via TMC in Germany, and - in certain cases, the application for visas. GIZ aims to have a maximum contract duration of 8 years. The expected term of the contract will be 4 years with the possibility of two two-year contract extensions (4+2+2). The services shall initially go-live in Germany after an implementation phase on July 1, 2026 and then gradually be rolled out worldwide.
Internal identifier : 81317395

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 63500000 Travel agency, tour operator and tourist assistance services
Options :
Description of the options : Upon conclusion of the contract, the service is commissioned for Germany. However, GIZ aims to include as many countries as possible in this contract. Whether and when a country is included depends on the current contract terms of the individual country offices with travel service providers and on whether economic reasons argue against inclusion in this contract. GIZ has the right to optionally include up to 100 additional countries in the service provision in accordance with the prices offered in the price list. All countries offered by the contractor can therefore be optionally included in the contract. GIZ will inform the contractor in good time if a further country is to be included in the service provision. If the service is commissioned for another country, GIZ may, for example, in the event that the country office of that country already has negotiated airline rates, adapt the servicing model offered before implementing the services for the country in question. This is subject to the contractor offering a different service model. In justified cases, the staffing model offered may also be adjusted by GIZ.

5.1.2 Place of performance

Anywhere
Additional information : Please see details in tender documents

5.1.3 Estimated duration

Duration : 48 Month

5.1.4 Renewal

Maximum renewals : 2
Other information about renewals : The agreement comes into force upon notification of its award. The anticipated implementation must begin in good time so that the services tendered can commence on 1 July 2026 and ends on 30th of June 2030 with the option of extending the agreement 2 times, by 2 years in each case. Unless the agreement is terminated by GIZ in text form at least 3 months before the end of the respective term, it shall be automatically extended by one year. The agreement may not be extended beyond the end of the eighth contractual year.

5.1.6 General information

The names and professional qualifications of the staff assigned to perform the contract must be given : Request to participate requirement
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes
This procurement is also suitable for small and medium-sized enterprises (SMEs) : no

5.1.7 Strategic procurement

Aim of strategic procurement : Reduction of environmental impacts
Description : See tender documents
Aim of strategic procurement : Innovative purchase
Description : See tender documents
Aim of strategic procurement : Fulfilment of social objectives
Description : See tender documents
Approach to reducing environmental impacts : Pollution prevention and control
Social objective promoted : Accessibility for all, Gender equality, Fair working conditions
Innovative objective : The procured works, supplies, or services entail process innovation, The procured works, supplies, or services entail product innovation

5.1.9 Selection criteria

Sources of selection criteria : Notice
Criterion : Other economic or financial requirements
Description : EN-A1: Principles for the execution of orders (Mit dem Teilnahmeantrag; Mittels Eigenerklärung): The eligbility criteria are not from the same category as stipulated above, as there is no suitable category. 1. Self-declaration: name of company and address, tax ID, registration and commercial register number or equivalent register in accordance with the legal provisions of the country of origin. 2. No grounds for exclusion pursuant to § 123, § 124 GWB, § 22 LkSG, EU-Russia sanctions 3. Declaration of bidding consortium and/or declaration of subcontractors (if applicable)
Criterion : Other economic or financial requirements
Description : EN-A2: Conditions for the reduction of candidates (Mit dem Teilnahmeantrag; Mittels Eigenerklärung): If we receive more than 5 requests to participate, we will make a selection on the basis of the criteria laid out in the procurement documents and invite tenders only from the 5 candidates with the highest scores. We reserve the right to cancel the procurement procedure if we receive fewer than 3 requests to participate. Weighted criteria for the selection of candidates: 1. Implementation and management of global travel agency services in more than 30 countries per client (30%) 2. Expertise in SAP Concur Travel (20%) 3. Experience in handling complex trips in the business travel sector (10%) 4. Knowledge of a travel reservation system (e.g. Start Amadeus, Sabre, Galileo) (10%) 5. Regional experience in in the following 5 regions/countries: Asia, Africa, Europe, Germany, Latin America (30%)
Criterion : References on specified services
Description : EN-B1: Technical and professional ability (Mit dem Teilnahmeantrag; Mittels Eigenerklärung): 1. The technical assessment is only based on reference projects with a minimum commission value of 600,00.00 EUR. 2. At least 1reference project in the technical field management of global business travel for at least 30 countries in the last 60 months
Criterion : Average yearly turnover
Description : EN-C1: Economic and financial standing (Mit dem Teilnahmeantrag; Mittels Eigenerklärung): Average annual turnover for the last three years (last-but-four financial year can be included in case of tenders held within 6 months of end of last financial year), at least: 3,000,000.00 EUR.
Criterion : Other economic or financial requirements
Description : EN-C2: Economic and financial standing (Mit dem Teilnahmeantrag; Mittels Eigenerklärung): Average number of employees and managers in the last three calendar years, at least 100 persons.
Criterion : References on specified services
Description : Weighted criteria for the selection of candidates: 1. Implementation and management of global travel agency services in more than 30 countries per client (30%) 2. Expertise in SAP Concur Travel (20%) 3. Experience in handling complex trips in the business travel sector (10%) 4. Knowledge of a travel reservation system (e.g. Start Amadeus, Sabre, Galileo) (10%) 5. Regional experience in in the following 5 regions/countries: Asia, Africa, Europe, Germany, Latin America (30%) - Assessment of technical eligibility / weighted criteria for the selection of candidates
The criteria will be used to select the candidates to be invited for the second stage of the procedure
Weight (percentage, exact) : 100
Information about the second stage of a two-stage procedure :
Minimum number of candidates to be invited for the second stage of the procedure : 3
Maximum number of candidates to be invited for the second stage of the procedure : 5
The procedure will take place in successive stages. At each stage, some participants may be eliminated

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Deadline for requesting additional information : 04/07/2025 23:59 +02:00

5.1.12 Terms of procurement

Terms of the procedure :
Estimated date of dispatch of the invitations to submit tenders : 04/08/2025
Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Variants : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of requests to participate : 17/07/2025 12:00 +02:00
Information that can be supplemented after the submission deadline :
At the discretion of the buyer, some missing tenderer-related documents may be submitted later.
Additional information : GIZ asks the applicant or bidder to submit, complete or correct documents, within the framework laid down by law.
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Conditions relating to the performance of the contract : The execution conditions result from the information given in the contract notice and the tender documents.
Electronic invoicing : Required
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Vergabekammern des Bundes -
Information about review deadlines : According to Article 160, Section 3 of the German Act Against Restraint of Competition (GWB), application for review is not permissible insofar as 1. the applicant has identified the claimed infringement of the procurement rules before submitting the application for review and has not submitted a complaint to the contracting authority within a period of 10 calendar days; the expiry of the period pursuant to Article 134, Section 2 remains unaffected, 2. complaints of infringements of procurement rules that are evident in the tender notice are not submitted to the contracting authority at the latest by the expiry of the deadline for the application or by the deadline for the submission of bids, specified in the tender notice. 3. complaints of infringements of procurement rules that first become evident in the tender documents are not submitted to the contracting authority at the latest by the expiry of the deadline for application or by the deadline for the submission of bids, 4. more than 15 calendar days have expired since receipt of notification from the contracting authority that it is unwilling to redress the complaint. Sentence 1 does not apply in the case of an application to determine the invalidity of the contract in accordance with Article 135, Section 1 (2). Article 134, Section 1, Sentence 2 remains unaffected.
Organisation providing additional information about the procurement procedure : Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH -
Organisation receiving requests to participate : Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH -

8. Organisations

8.1 ORG-0001

Official name : Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
Registration number : 993-80072-52
Postal address : Dag-Hammarskjöld-Weg 1 - 5
Town : Eschborn
Postcode : 65760
Country subdivision (NUTS) : Main-Taunus-Kreis ( DE71A )
Country : Germany
Telephone : +49 8935816197
Fax : +49 6196791115
Internet address : https://www.giz.de
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation receiving requests to participate

8.1 ORG-0002

Official name : Vergabekammern des Bundes
Registration number : 022894990
Postal address : Kaiser-Friedrich-Straße 16
Town : Bonn
Postcode : 53113
Country subdivision (NUTS) : Bonn, Kreisfreie Stadt ( DEA22 )
Country : Germany
Telephone : +49 2289499-0
Fax : +49 2289499-163
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : Datenservice Öffentlicher Einkauf (in Verantwortung des Beschaffungsamts des BMI)
Registration number : 0204:994-DOEVD-83
Town : Bonn
Postcode : 53119
Country subdivision (NUTS) : Bonn, Kreisfreie Stadt ( DEA22 )
Country : Germany
Telephone : +49228996100
Roles of this organisation :
TED eSender
Notice information
Notice identifier/version : 1ded5388-d394-4667-85d0-34cd00584d03 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 16/06/2025 12:20 +02:00
Languages in which this notice is officially available : English
Notice publication number : 00391036-2025
OJ S issue number : 114/2025
Publication date : 17/06/2025