2505 - Framework Agreement for Consumer and Business Brand Equity and Mystery Shopper Research

An Post is seeking to appoint companies to a Framework for Consumer and Business Brand Equity and Mystery Shopper Research (2 lots) An Post is seeking to appoint companies to a Framework for Consumer and Business Brand Equity and Mystery Shopper Research (2 lots) An Post is seeking to appoint …

CPV: 79310000 Market research services
Place of execution:
2505 - Framework Agreement for Consumer and Business Brand Equity and Mystery Shopper Research
Awarding body:
An Post_391
Award number:
1

1. Buyer

1.1 Buyer

Official name : An Post_391
Legal type of the buyer : Body governed by public law, controlled by a central government authority
Activity of the contracting authority : General public services
Activity of the contracting entity : Postal services

2. Procedure

2.1 Procedure

Title : 2505 - Framework Agreement for Consumer and Business Brand Equity and Mystery Shopper Research
Description : An Post is seeking to appoint companies to a Framework for Consumer and Business Brand Equity and Mystery Shopper Research (2 lots)
Procedure identifier : e0e0a2fb-c8fd-4685-86ef-7c7495bafeca
Previous notice : 775b1e76-c259-400c-9c74-ba9a7bc89974-01
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79310000 Market research services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Maximum value of the framework agreement : 1 500 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/25/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Consumer Brand Equity Tracker and Business Equity and Satisfaction Research
Description : An Post is seeking to appoint companies to a Framework for Consumer and Business Brand Equity and Mystery Shopper Research (2 lots)
Internal identifier : 1

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79310000 Market research services

5.1.5 Value

Estimated value excluding VAT : 1 500 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.12 Terms of procurement

Information about review deadlines : 0

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : An Post_391
Information about review deadlines : 0
Organisation providing additional information about the procurement procedure : An Post_391
Organisation providing offline access to the procurement documents : An Post_391
Organisation executing the payment : An Post_391

5.1 Lot technical ID : LOT-0002

Title : Mystery Shopper Research
Description : An Post is seeking to appoint companies to a Framework for Consumer and Business Brand Equity and Mystery Shopper Research (2 lots)
Internal identifier : 2

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79310000 Market research services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.5 Value

Estimated value excluding VAT : 1 500 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.12 Terms of procurement

Information about review deadlines : 0

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Information about review deadlines : 0
Organisation providing additional information about the procurement procedure : An Post_391
Organisation providing offline access to the procurement documents : An Post_391
Organisation executing the payment : An Post_391

6. Results

Maximum value of the framework agreements in this notice : 1 500 000 Euro
Approximate value of the framework agreements : 1 500 000 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 1 000 000 Euro
Re-estimated value of the framework agreement : 1 000 000 Euro

6.1.2 Information about winners

Winner :
Official name : Ipsos B and A
Tender :
Tender identifier : 000103575
Identifier of lot or group of lots : LOT-0001
The tender is a variant : no
Subcontracting : No
Contract information :
Identifier of the contract : 420556
Date on which the winner was chosen : 26/05/2025
Date of the conclusion of the contract : 12/06/2025
Winner :
Official name : Empathy Research
Tender :
Tender identifier : 000103582
Identifier of lot or group of lots : LOT-0001
The tender is a variant : no
Subcontracting : No
Contract information :
Identifier of the contract : 420557
Date on which the winner was chosen : 26/05/2025
Date of the conclusion of the contract : 12/06/2025
Winner :
Official name : Core_38217
Tender :
Tender identifier : 000103547
Identifier of lot or group of lots : LOT-0001
The tender is a variant : no
Subcontracting : No
Contract information :
Identifier of the contract : 420558
Date on which the winner was chosen : 26/05/2025
Date of the conclusion of the contract : 12/06/2025

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 10

6.1 Result lot ldentifier : LOT-0002

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 500 000 Euro
Re-estimated value of the framework agreement : 500 000 Euro

6.1.2 Information about winners

Winner :
Official name : Customer Perceptions
Tender :
Tender identifier : 000103515
Identifier of lot or group of lots : LOT-0002
The tender is a variant : no
Subcontracting : No
Contract information :
Identifier of the contract : 420559
Date on which the winner was chosen : 26/05/2025
Date of the conclusion of the contract : 12/06/2025

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 2

8. Organisations

8.1 ORG-0001

Official name : An Post_391
Registration number : 98788
Postal address : General Post Office
Town : Dublin 1
Postcode : D01 F5P2
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 7057000
Internet address : https://www.anpost.com
Buyer profile : https://www.anpost.com
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Review organisation
Organisation executing the payment

8.1 ORG-0002

Official name : Ipsos B and A
Registration number : 102171
Postal address : Milltown House, Mt St Annes, Milltown Road, Dublin 6
Town : Dublin 6
Postcode : D06 Y822
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 012057500
Fax : 012057522
Internet address : www.banda.ie
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0003

Official name : Empathy Research
Registration number : 545528
Postal address : Unit 9, The Anchorage, Charlotte Quay
Town : Dublin
Postcode : D04 HW61
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 0862391509
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0004

Official name : Customer Perceptions
Registration number : 259880
Town : Dundalk, Co Louth, A91KR59
Postcode : A91KR59
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0002

8.1 ORG-0005

Official name : Core_38217
Registration number : IE 507996
Town : 1 Windmill Lane, Dublin 2, D02 F206
Postcode : D02 F206
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0006

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0007

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : fb4ffbf4-9d22-40bf-ac63-cdceaaaa3aac - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 25/06/2025 12:51 +01:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00412581-2025
OJ S issue number : 120/2025
Publication date : 26/06/2025