Single Party Framework for the Provision of a Microsoft Support Partner for the Provision Of Support, Maintenance, Professional Services And Associated Services for DCC

Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of a Microsoft Support Partner for the provision of Support, Maintenance, Professional Services and associated services for Dublin City Council’s Microsoft environments, services, products, and cloud tenancies. The …

CPV: 72000000 IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung, 48000000 Softwarepaket und Informationssysteme, 48700000 Dienstprogramme für Softwarepakete, 72200000 Softwareprogrammierung und -beratung, 72600000 Computerunterstützung und -beratung
Ausführungsort:
Single Party Framework for the Provision of a Microsoft Support Partner for the Provision Of Support, Maintenance, Professional Services And Associated Services for DCC
Vergabestelle:
Dublin City Council
Vergabenummer:
0

1. Buyer

1.1 Buyer

Official name : Dublin City Council
Legal type of the buyer : Local authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Single Party Framework for the Provision of a Microsoft Support Partner for the Provision Of Support, Maintenance, Professional Services And Associated Services for DCC
Description : Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of a Microsoft Support Partner for the provision of Support, Maintenance, Professional Services and associated services for Dublin City Council’s Microsoft environments, services, products, and cloud tenancies. The successful tenderer will support DCC in the configuration, implementation, and support of DCC’s Microsoft Product set and Azure environment to include but not limited to advisory services, design and implementation services, licensing, and training etc. This Single Party Framework Agreement will be established for a period of 4 years. Contracts drawn down from the Framework can outlast the lifetime of the Framework. An initial contract will be awarded for a period of 2 years with an option to extend for two further periods of 12 months, at the sole discretion of Dublin City Council for the provision of a drawdown day facility for Technical Professional Resources for Dublin City Council’s Microsoft on-premises and cloud based products and services. There are two drawdown requirements - • DCC will commit to 20 per diems annually (10 Support Engineer and 10 days for a Senior Solutions Architect) • Optional drawdown for range of resources. The drawdown of these days is at the full discretion of the Contracting Authority depending on business needs – operational, project work, advisory or training. No undertaking is being given by the Contracting Authority as to the number of days that will be drawn down. The estimated value of the Single Party Framework agreement will be €3 million excluding VAT and the estimated value of the initial contract will be Two Hundred Thousand Euro (€200,000) excluding VAT. Please note that this project is subject to funding. For further information please refer to documentation available to download from www.etenders.gov.ie Resource ID 2572119.
Procedure identifier : 6fddc893-f4a9-4a43-8762-beb2786e88e4
Previous notice : 57b6bec4-1c93-469c-bc8c-3b841e26ae8e-01
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48700000 Software package utilities
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72600000 Computer support and consultancy services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Maximum value of the framework agreement : 3 000 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Single Party Framework for the Provision of a Microsoft Support Partner for the Provision Of Support, Maintenance, Professional Services And Associated Services for DCC
Description : Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of a Microsoft Support Partner for the provision of Support, Maintenance, Professional Services and associated services for Dublin City Council’s Microsoft environments, services, products, and cloud tenancies. The successful tenderer will support DCC in the configuration, implementation, and support of DCC’s Microsoft Product set and Azure environment to include but not limited to advisory services, design and implementation services, licensing, and training etc. This Single Party Framework Agreement will be established for a period of 4 years. Contracts drawn down from the Framework can outlast the lifetime of the Framework. An initial contract will be awarded for a period of 2 years with an option to extend for two further periods of 12 months, at the sole discretion of Dublin City Council for the provision of a drawdown day facility for Technical Professional Resources for Dublin City Council’s Microsoft on-premises and cloud based products and services. There are two drawdown requirements - • DCC will commit to 20 per diems annually (10 Support Engineer and 10 days for a Senior Solutions Architect) • Optional drawdown for range of resources. The drawdown of these days is at the full discretion of the Contracting Authority depending on business needs – operational, project work, advisory or training. No undertaking is being given by the Contracting Authority as to the number of days that will be drawn down. The estimated value of the Single Party Framework agreement will be €3 million excluding VAT and the estimated value of the initial contract will be Two Hundred Thousand Euro (€200,000) excluding VAT. Please note that this project is subject to funding. For further information please refer to documentation available to download from www.etenders.gov.ie Resource ID 2572119.
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48700000 Software package utilities
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72600000 Computer support and consultancy services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.5 Value

Estimated value excluding VAT : 3 000 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Quality of Approach to Technical Professional Services @30%
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 30
Criterion :
Type : Quality
Name :
Description : Contract Management @ 20%
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 20
Criterion :
Type : Quality
Name :
Description : Value added services @10%
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 10
Criterion :
Type : Cost
Name :
Description : Cost @40%
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Organisation providing offline access to the procurement documents : Dublin City Council -
Organisation providing more information on the review procedures : The High Court of Ireland -

6. Results

Maximum value of the framework agreements in this notice : 3 000 000 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 3 000 000 Euro

6.1.2 Information about winners

Winner :
Official name : Ergo
Tender :
Tender identifier : 000037844
Identifier of lot or group of lots : LOT-0001
Subcontracting : No
Contract information :
Identifier of the contract : 418349
Date on which the winner was chosen : 19/08/2024
Date of the conclusion of the contract : 01/11/2024

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 11

8. Organisations

8.1 ORG-0001

Official name : Dublin City Council
Registration number : IE47732154U
Postal address : Civic Offices, Wood Quay
Town : Dublin
Postcode : D08 RF3F
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 01 2222222
Internet address : https://www.dublincity.ie
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents

8.1 ORG-0002

Official name : Ergo
Registration number : 197876
Postal address : First Floor, Block T, East Point Business Park, Dublin 3
Town : Dubliin
Postcode : D03R6C6
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +35318843200
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0003

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation
Organisation providing more information on the review procedures

8.1 ORG-0004

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : 032680f4-f819-4a2a-82e4-be3c4cb3b1bd - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 08/04/2025 11:39 +01:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00227806-2025
OJ S issue number : 70/2025
Publication date : 09/04/2025