Services Request for Tender for ServiceNow Professional Services

The OGCIO in the Department of Public Expenditure National Development Plan Delivery and Reform invites tenders for the provision of ServiceNow professional services to assist OGCIO with its continued adoption, development and support of our ServiceNow environment on a call-off / drawdown basis. The OGCIO in the Department of Public …

CPV: 72590000 Computer-Fachdienste, 72500000 Datenverarbeitungsdienste, 72210000 Programmierung von Softwarepaketen, 72260000 Dienstleistungen in Verbindung mit Software
Frist:
22. Mai 2025 14:00
Art der Frist:
Angebotsabgabe
Ausführungsort:
Services Request for Tender for ServiceNow Professional Services
Vergabestelle:
Office of the Government Chief Information Officer
Vergabenummer:
0

1. Buyer

1.1 Buyer

Official name : Office of the Government Chief Information Officer
Legal type of the buyer : Public undertaking, controlled by a central government authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Services Request for Tender for ServiceNow Professional Services
Description : The OGCIO in the Department of Public Expenditure National Development Plan Delivery and Reform invites tenders for the provision of ServiceNow professional services to assist OGCIO with its continued adoption, development and support of our ServiceNow environment on a call-off / drawdown basis.
Procedure identifier : 3f9ebf60-e2e7-4529-9954-6820eb85e7a2
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72590000 Computer-related professional services
Additional classification ( cpv ): 72500000 Computer-related services
Additional classification ( cpv ): 72210000 Programming services of packaged software products
Additional classification ( cpv ): 72260000 Software-related services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Estimated value excluding VAT : 750 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Services Request for Tender for ServiceNow Professional Services
Description : The OGCIO in the Department of Public Expenditure National Development Plan Delivery and Reform invites tenders for the provision of ServiceNow professional services to assist OGCIO with its continued adoption, development and support of our ServiceNow environment on a call-off / drawdown basis.
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72590000 Computer-related professional services
Additional classification ( cpv ): 72500000 Computer-related services
Additional classification ( cpv ): 72210000 Programming services of packaged software products
Additional classification ( cpv ): 72260000 Software-related services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.3 Estimated duration

Duration : 5 Year

5.1.5 Value

Estimated value excluding VAT : 750 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 22/05/2025 14:00 +01:00
Deadline until which the tender must remain valid : 3 Month
Information about public opening :
Opening date : 22/05/2025 14:30 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Not allowed
Electronic ordering will be used : no
Electronic payment will be used : no

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Organisation providing offline access to the procurement documents : Office of the Government Chief Information Officer -
Organisation providing more information on the review procedures : The High Court of Ireland -
Organisation receiving requests to participate : Office of the Government Chief Information Officer -
Organisation processing tenders : Office of the Government Chief Information Officer -

8. Organisations

8.1 ORG-0001

Official name : Office of the Government Chief Information Officer
Registration number : IE 3646054HH
Postal address : 3A Mayor Street Upper
Town : Dublin
Postcode : D01PF72
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Contact point : Office of the Government Chief Information Officer
Telephone : +353 1 676 7571
Buyer profile : https://www.ogp.gov.ie
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation
Organisation providing more information on the review procedures

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender
Notice information
Notice identifier/version : 3189bc29-3442-4a4d-9b90-06380d1f9c4b - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 16/04/2025 15:48 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00254935-2025
OJ S issue number : 77/2025
Publication date : 18/04/2025