Professional system for municipal engineering services - administration of household sanitation and sludge.

The current system, ISY ProActive (ISY PA) from Norconsult, has been decided to be discontinued by the supplier. A replacement is urgent as the existing contract expires 31.12.2025. BIR AS currently administers ISY PA for SUM and the contract with BIR cannot be extended. Sunnfjord Miljøverk IKS (SUM) therefore intends …

CPV: 48100000 Branchenspezifisches Softwarepaket, 72200000 Softwareprogrammierung und -beratung, 72260000 Dienstleistungen in Verbindung mit Software, 72262000 Software-Entwicklung
Ausführungsort:
Professional system for municipal engineering services - administration of household sanitation and sludge.
Vergabestelle:
Sunnfjord Miljøverk IKS
Vergabenummer:
683

1. Buyer

1.1 Buyer

Official name : Sunnfjord Miljøverk IKS
Legal type of the buyer : Public undertaking, controlled by a local authority

2. Procedure

2.1 Procedure

Title : Professional system for municipal engineering services - administration of household sanitation and sludge.
Description : The current system, ISY ProActive (ISY PA) from Norconsult, has been decided to be discontinued by the supplier. A replacement is urgent as the existing contract expires 31.12.2025. BIR AS currently administers ISY PA for SUM and the contract with BIR cannot be extended. Sunnfjord Miljøverk IKS (SUM) therefore intends to enter into a contract with Norkart AS for the procurement of a trade system for municipal engineering services - administration of household sanitation and sludge. The system shall be a complete system for managing and administering the subscription and dunk register for municipal household sanitation. Amongst other things, the system must fulfil the following requirements: Collect data on properties and owners from the land register and, based on this, be able to establish a register for administering a sanitation scheme with associated containers, route connection and emptying frequency. Have a field tool that shows all bins that shall be emptied, as well as give an option for a renovator to register deviations with pictures and to provide notification to subscribers per SMS in the event of deviations. Must be possible for administrative employees to define deviation categories that shall give notification. Alternatively the API vs. GTC. Have a system for integration/data exchange with Norva24 so that the contracting authority has an overview of emptying sludge tanks with the accompanying deviation messages, info etc. field tools for use when collecting and exposed bins. Must be able to specify the placement of bins in the field and be able to identify containers/owners when reading RFID chips. Alternative API/integration with GTC. Route administration with map view where one can place and organise bins administratively from PCs without being in the field. Fee exports per subscriber to Visma Global and Visma Business Next. Able to import charges via file import. Have a "my site" system that can be integrated into the SUMs homepage where subscribers can administer their subscriptions themselves. Subscribers must be able to see which containers they have, order in/out containers, as well as make different customer enquiries. Subscribers must also be able to get an overview of their own RFID emptyings in the system.Have an API that can be used by SUM's sanitation app so that subscribers, among other things, can find their emptying dates based on address. Have an automated process in which charges are automatically changed and work lists for collecting/setting out containers are automatically created based on the subscriber ́s choice in the "my page" system. Transfer relevant historical data in ProActive so that SUM does not depend on looking up the old system to find information necessary in future case processing or performing the service. SUM will first perform pure conversions from ProActive to Komtek and first start using synchronisation/API after the other functionality has been established. The customer centre during ordinary working hours is included in the contract with a free support and customer centre portal for documentation and guidance. The assignment includes converting current data from Pro Aktiv to Komtek and follow-up until the system functions and the first invoicing is done. The contract is for the provision of ongoing services over the internet ("as a service" deliveries), including installation, configuration, adaptation and/or integrations. The value of the contract is NOK 2,775,000 over a 3 year period, including installation, project management, conversion from ProActive to Komtek as well as assistance on initial invoicing. The contract can be extended with a mutual agreement for 1 year at a time. The functioning system in Komtek must be in operation by 01.12.2025.
Procedure identifier : 9cc9a9e0-0c2d-4462-90c3-c0504e318f94
Internal identifier : 683
Type of procedure : Negotiated without prior call for competition

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 48100000 Industry specific software package
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72262000 Software development services

2.1.2 Place of performance

Country subdivision (NUTS) : Vestland ( NO0A2 )
Country : Norway

2.1.4 General information

Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften - Procurement Regulations

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Professional system for municipal engineering services - administration of household sanitation and sludge.
Description : The current system, ISY ProActive (ISY PA) from Norconsult, has been decided to be discontinued by the supplier. A replacement is urgent as the existing contract expires 31.12.2025. BIR AS currently administers ISY PA for SUM and the contract with BIR cannot be extended. Sunnfjord Miljøverk IKS (SUM) therefore intends to enter into a contract with Norkart AS for the procurement of a trade system for municipal engineering services - administration of household sanitation and sludge. The system shall be a complete system for managing and administering the subscription and dunk register for municipal household sanitation. Amongst other things, the system must fulfil the following requirements: Collect data on properties and owners from the land register and, based on this, be able to establish a register for administering a sanitation scheme with associated containers, route connection and emptying frequency. Have a field tool that shows all bins that shall be emptied, as well as give an option for a renovator to register deviations with pictures and to provide notification to subscribers per SMS in the event of deviations. Must be possible for administrative employees to define deviation categories that shall give notification. Alternatively the API vs. GTC. Have a system for integration/data exchange with Norva24 so that the contracting authority has an overview of emptying sludge tanks with the accompanying deviation messages, info etc. field tools for use when collecting and exposed bins. Must be able to specify the placement of bins in the field and be able to identify containers/owners when reading RFID chips. Alternative API/integration with GTC. Route administration with map view where one can place and organise bins administratively from PCs without being in the field. Fee exports per subscriber to Visma Global and Visma Business Next. Able to import charges via file import. Have a "my site" system that can be integrated into the SUMs homepage where subscribers can administer their subscriptions themselves. Subscribers must be able to see which containers they have, order in/out containers, as well as make different customer enquiries. Subscribers must also be able to get an overview of their own RFID emptyings in the system.Have an API that can be used by SUM's sanitation app so that subscribers, among other things, can find their emptying dates based on address. Have an automated process in which charges are automatically changed and work lists for collecting/setting out containers are automatically created based on the subscriber ́s choice in the "my page" system. Transfer relevant historical data in ProActive so that SUM does not depend on looking up the old system to find information necessary in future case processing or performing the service. SUM will first perform pure conversions from ProActive to Komtek and first start using synchronisation/API after the other functionality has been established. The customer centre during ordinary working hours is included in the contract with a free support and customer centre portal for documentation and guidance. The assignment includes converting current data from Pro Aktiv to Komtek and follow-up until the system functions and the first invoicing is done. The contract is for the provision of ongoing services over the internet ("as a service" deliveries), including installation, configuration, adaptation and/or integrations. The value of the contract is NOK 2,775,000 over a 3 year period, including installation, project management, conversion from ProActive to Komtek as well as assistance on initial invoicing. The contract can be extended with a mutual agreement for 1 year at a time. The functioning system in Komtek must be in operation by 01.12.2025.
Internal identifier : 683

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 48100000 Industry specific software package
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72262000 Software development services
Options :
Description of the options : Option for an extension for 1+1+1+1+1 years at a time if both parties agree on this.

5.1.2 Place of performance

Country subdivision (NUTS) : Vestland ( NO0A2 )
Country : Norway
Additional information :

5.1.3 Estimated duration

Start date : 01/09/2025
Duration end date : 31/12/2028

5.1.4 Renewal

Maximum renewals : 5
Other information about renewals : Option for an extension for 1+1+1+1+1 years at a time if both parties agree on this.

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Sogn og Fjordane tingrett
Information about review deadlines : There will be a waiting period up until and including 08.08.2025. After this, the contract will be signed. Any comments/objections shall be sent to the consultant Erlend Kleiveland, Damhaug Consulting, e.kleiveland@d-consult.no or telephone no. 41 51 91 42.
Organisation providing more information on the review procedures : Damhaug Consulting AS
Organisation whose budget is used to pay for the contract : Sunnfjord Miljøverk IKS
Organisation executing the payment : Sunnfjord Miljøverk IKS
Organisation signing the contract : Sunnfjord Miljøverk IKS

6. Results

Direct award :
Justification for direct award : The contract can be provided only by a particular economic operator because of an absence of competition for technical reasons
Other justification : SUM has examined the market and concluded that only Komtek from Norkart AS can satisfy SUM ́s needs within the deadline, which is that the new fully fledged system can be put into operation from and including 01.01.2026, cf. the description.

6.1 Result lot ldentifier : LOT-0000

6.1.2 Information about winners

Winner :
Official name : Norkart AS
Tender :
Tender identifier : Tilbud Norkart
Identifier of lot or group of lots : LOT-0000
Contract information :
Identifier of the contract : Kontrakt Sum - Norkart
Title : Professional system for municipal engineering services - administration of household sanitation and sludge.
Date on which the winner was chosen : 11/07/2025
Organisation signing the contract : Sunnfjord Miljøverk IKS

8. Organisations

8.1 ORG-0001

Official name : Damhaug Consulting AS
Registration number : 820851382
Postal address : Torggata 52
Town : HAMAR
Postcode : 2317
Country subdivision (NUTS) : Innlandet ( NO020 )
Country : Norway
Contact point : Erlend Kleiveland
Telephone : 47 41519142
Internet address : http://www.d-consult.no
Roles of this organisation :
Organisation providing more information on the review procedures

8.1 ORG-0002

Official name : Sunnfjord Miljøverk IKS
Registration number : 970921915
Postal address : Kloppstadvegen 310
Town : Førde
Postcode : 6815
Country subdivision (NUTS) : Vestland ( NO0A2 )
Country : Norway
Contact point : Lennart Nes Nyhammer
Telephone : +47 57724150
Internet address : https://www.sum.sf.no
Roles of this organisation :
Buyer
Organisation signing the contract
Organisation whose budget is used to pay for the contract
Organisation executing the payment

8.1 ORG-0003

Official name : Sogn og Fjordane tingrett
Town : Førde
Postcode : 6801
Country subdivision (NUTS) : Vestland ( NO0A2 )
Country : Norway
Roles of this organisation :
Review organisation

8.1 ORG-0004

Official name : Norkart AS
Size of the economic operator : Small
Registration number : 934161181
Postal address : Hoffsveien 4
Town : Oslo
Postcode : 0275
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000
The winner is listed on a regulated market

Notice information

Notice identifier/version : c72506a3-d8be-41df-9948-9cc467fd54cb - 01
Form type : Direct award preannouncement
Notice type : Voluntary ex-ante transparency notice
Notice dispatch date : 11/07/2025 09:46 +00:00
Notice dispatch date (eSender) : 11/07/2025 10:34 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00458125-2025
OJ S issue number : 132/2025
Publication date : 14/07/2025