Identity and Access Management -Solution (IAM) / Invitation to participate

VR-Group Plc (hereinafter also "VR" or "contracting entity") is procuring a modern SaaS based Identity and Access Management (IAM) Solution as wells as implementation, continuous services and support services (hereinafter “Solution”). The preliminary scope of the procurement is described in more detail in Annex 1 "Preliminary description of the procurement". …

CPV: 72000000 IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung, 48000000 Softwarepaket und Informationssysteme
Ausführungsort:
Identity and Access Management -Solution (IAM) / Invitation to participate
Vergabestelle:
VR-Yhtymä Oyj / VR-Group Plc
Vergabenummer:
572733

1. Buyer

1.1 Buyer

Official name : VR-Yhtymä Oyj / VR-Group Plc
Legal type of the buyer : Public undertaking
Activity of the contracting entity : Railway services

2. Procedure

2.1 Procedure

Title : Identity and Access Management -Solution (IAM) / Invitation to participate
Description : VR-Group Plc (hereinafter also "VR" or "contracting entity") is procuring a modern SaaS based Identity and Access Management (IAM) Solution as wells as implementation, continuous services and support services (hereinafter “Solution”). The preliminary scope of the procurement is described in more detail in Annex 1 "Preliminary description of the procurement". VR is looking for a robust, scalable and Solution which is a single product or products from the same product family as well as supplier who will implement the Solution (including integrations and migrations) in the given target schedule and has expertise in similar implementation programs. Supplier provides solution continuous support. The scope of the procurement will cover all these aspects. The target of this procurement is that the new Solution will replace two current IAM systems. At the moment separate systems are used in Finland and in Sweden. Thus, the new Solution needs to cover operations in Finland, Sweden and be easily extended to other countries in the future, if necessary. This procurement will focus on IAM services for employees and VR’s partners. VR will renew the current VRIM IDM package and its related components with the Identity Governance and Administration (IGA) solution that is now being acquired. In addition, the selected Supplier must connect this new IGA solution to the parts of the services remaining to VR Group and implement it into a functional IAM entity. For the sake of clarity, it should be noted that VR Group has Access Management (AM) components in use and intends to continue using them in principle. In addition to the IGA solution, the procurement may also include [e.g. Access Management or Privileged Access Management (PAM)] modules as an option. More detailed information regarding the content and schedules of the negotiations will be provided to the selected tenderers. Functional and non-functional requirements as well as system and integration architecture requirements will be provided later during the procurement procedure. All requirements for the procurement, as well as the contract terms, will be defined during the procurement procedure. All final requirements will be presented in the final invitation to tender.
Procedure identifier : be3c5d73-92d6-43f3-ae10-c5d8b90e816e
Internal identifier : 572733
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Additional nature of the contract : Supplies
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 48000000 Software package and information systems

2.1.2 Place of performance

Anywhere in the European Economic Area

2.1.4 General information

Additional information : The fixed agreement period is four (4) years from the date of signing the agreement. After the fixed period the agreement shall remain valid until further notice. The Finnish Act on Procurements and Concession Contracts of Entities Operating in the Water and Energy Supply, Transport and Postal Services Sector 1398/2016 (later "Act on Procurement Contracts in the Utilities Sector") applies to the procurement. VR Group consists of around 15 legal entities in Finland, Sweden and Latvia and has over 9100 employees. This procurement is made for all legal entities under VR Group, i.e. VR-Group Plc and all its group companies. At the commencement of the procurement procedure there are: • In Finland 12 relevant legal entities. In addition, there is also a maintenance company VR FleetCare. • In Sweden VR Sverige AB and VR Snabbtåg Sverige AB, and • In Latvia VR Services Latvia SIA The new Solution needs to cover operations in Finland, Sweden and be easily extended to other countries in the future, if necessary. In case new VR Group entities would be established, the procured solution must be possible to take into use in also such entities. The procurement will be carried out by means of negotiated procedure. All requirements for the procurement, as well as the contract terms, will be defined during the procurement procedure. All final requirements will be presented in the final invitation to tender. This procurement is a joint procurement of VR-Group Plc and VR Snabbtåg Sverige AB as referred to in Article 57 point 4 of the Utilities Directive (25/2014/EU), section 32 subsection 3 of the Finnish Act on Procurement Contracts in the Utilities Sector (1398/2016) and chapter 7, sections 9, 12, 13 and 14 of the Swedish Act on Procurement in the Utilities Sectors (2016:1146). VR-Group Plc will conduct the procurement procedure on behalf of both VR-Group Plc and VR Snabbtåg Sverige AB. VR-Group Plc will be responsible for the entire procurement procedure including all stages of the procurement procedure and possible appeal and rectification procedures. All of these processes will be entirely conducted according to Finnish law according to applicable legislation. The Finnish Act on Procurement Contracts in the Utilities Sector (1398/2016) is applied to the procurement. For the avoidance of doubt, the procurement is made for all legal entities under VR Group, i.e. VR-Group Plc and all its group companies. VR-Group Plc and VR Snabbtåg Sverige AB have been mentioned specifically here due to procurement law reasons, but the procurement as such coverers all legal entities under VR Group as described also elsewhere in the procurement notice documents. A candidate must fulfil all suitability requirements set in the contract notice and its appendices in order to be qualified as a tenderer to the procurement procedure. Due to the need to manage the procurement process, the number of selected tenderers has been limited to five (5). Suitability requirements are presented in the ESPD form (European Single Procurement Document) attached to the contract notice. If more than five (5) requests to participate are received from candidates fulfilling the suitability requirements, the number of candidates will have to be reduced. In this case, VR will compare the references provided by the candidates to the extent that they exceed the minimum requirements set for the references and as described in section "Grounds for decision" in the invitation to participate and Annex 2 "Reference form". If there are five (5) or fewer candidates fulfilling the suitability requirements, references will not be scored and compared.
Legal basis :
Directive 2014/25/EU

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Identity and Access Management -Solution (IAM) / Invitation to participate
Description : VR-Group Plc (hereinafter also "VR" or "contracting entity") is procuring a modern SaaS based Identity and Access Management (IAM) Solution as wells as implementation, continuous services and support services (hereinafter “Solution”). The preliminary scope of the procurement is described in more detail in Annex 1 "Preliminary description of the procurement". VR is looking for a robust, scalable and Solution which is a single product or products from the same product family as well as supplier who will implement the Solution (including integrations and migrations) in the given target schedule and has expertise in similar implementation programs. Supplier provides solution continuous support. The scope of the procurement will cover all these aspects. The target of this procurement is that the new Solution will replace two current IAM systems. At the moment separate systems are used in Finland and in Sweden. Thus, the new Solution needs to cover operations in Finland, Sweden and be easily extended to other countries in the future, if necessary. This procurement will focus on IAM services for employees and VR’s partners. VR will renew the current VRIM IDM package and its related components with the Identity Governance and Administration (IGA) solution that is now being acquired. In addition, the selected Supplier must connect this new IGA solution to the parts of the services remaining to VR Group and implement it into a functional IAM entity. For the sake of clarity, it should be noted that VR Group has Access Management (AM) components in use and intends to continue using them in principle. In addition to the IGA solution, the procurement may also include [e.g. Access Management or Privileged Access Management (PAM)] modules as an option. More detailed information regarding the content and schedules of the negotiations will be provided to the selected tenderers. Functional and non-functional requirements as well as system and integration architecture requirements will be provided later during the procurement procedure. All requirements for the procurement, as well as the contract terms, will be defined during the procurement procedure. All final requirements will be presented in the final invitation to tender.
Internal identifier : 572733

5.1.1 Purpose

Main nature of the contract : Services
Additional nature of the contract : Supplies
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 48000000 Software package and information systems

5.1.2 Place of performance

Anywhere in the European Economic Area
Additional information :

5.1.3 Estimated duration

Other duration : Unlimited

5.1.4 Renewal

Maximum renewals : 1
Other information about renewals : The fixed agreement period is four (4) years from the date of signing the agreement. After the fixed period the agreement shall remain valid until further notice.

5.1.6 General information

Reserved participation : Participation is not reserved.
The procurement is covered by the Government Procurement Agreement (GPA) : yes
This procurement is also suitable for small and medium-sized enterprises (SMEs) : yes
Additional information : The fixed agreement period is four (4) years from the date of signing the agreement. After the fixed period the agreement shall remain valid until further notice. The Finnish Act on Procurements and Concession Contracts of Entities Operating in the Water and Energy Supply, Transport and Postal Services Sector 1398/2016 (later "Act on Procurement Contracts in the Utilities Sector") applies to the procurement. VR Group consists of around 15 legal entities in Finland, Sweden and Latvia and has over 9100 employees. This procurement is made for all legal entities under VR Group, i.e. VR-Group Plc and all its group companies. At the commencement of the procurement procedure there are: • In Finland 12 relevant legal entities. In addition, there is also a maintenance company VR FleetCare. • In Sweden VR Sverige AB and VR Snabbtåg Sverige AB, and • In Latvia VR Services Latvia SIA The new Solution needs to cover operations in Finland, Sweden and be easily extended to other countries in the future, if necessary. In case new VR Group entities would be established, the procured solution must be possible to take into use in also such entities. The procurement will be carried out by means of negotiated procedure. All requirements for the procurement, as well as the contract terms, will be defined during the procurement procedure. All final requirements will be presented in the final invitation to tender. This procurement is a joint procurement of VR-Group Plc and VR Snabbtåg Sverige AB as referred to in Article 57 point 4 of the Utilities Directive (25/2014/EU), section 32 subsection 3 of the Finnish Act on Procurement Contracts in the Utilities Sector (1398/2016) and chapter 7, sections 9, 12, 13 and 14 of the Swedish Act on Procurement in the Utilities Sectors (2016:1146). VR-Group Plc will conduct the procurement procedure on behalf of both VR-Group Plc and VR Snabbtåg Sverige AB. VR-Group Plc will be responsible for the entire procurement procedure including all stages of the procurement procedure and possible appeal and rectification procedures. All of these processes will be entirely conducted according to Finnish law according to applicable legislation. The Finnish Act on Procurement Contracts in the Utilities Sector (1398/2016) is applied to the procurement. For the avoidance of doubt, the procurement is made for all legal entities under VR Group, i.e. VR-Group Plc and all its group companies. VR-Group Plc and VR Snabbtåg Sverige AB have been mentioned specifically here due to procurement law reasons, but the procurement as such coverers all legal entities under VR Group as described also elsewhere in the procurement notice documents. A candidate must fulfil all suitability requirements set in the contract notice and its appendices in order to be qualified as a tenderer to the procurement procedure. Due to the need to manage the procurement process, the number of selected tenderers has been limited to five (5). Suitability requirements are presented in the ESPD form (European Single Procurement Document) attached to the contract notice. If more than five (5) requests to participate are received from candidates fulfilling the suitability requirements, the number of candidates will have to be reduced. In this case, VR will compare the references provided by the candidates to the extent that they exceed the minimum requirements set for the references and as described in section "Grounds for decision" in the invitation to participate and Annex 2 "Reference form". If there are five (5) or fewer candidates fulfilling the suitability requirements, references will not be scored and compared.

5.1.7 Strategic procurement

Social objective promoted : Human rights due diligence in global supply chains, Fair working conditions
Innovative objective : The procured works, supplies or services are novel or significantly improved compared to other works, supplies, or services already on the market.

5.1.10 Award criteria

Criterion :
Type : Price
Description : In the final tender phase, the criteria for selecting the most economically advantageous tender shall be the best price-quality ratio. The range of comparison criteria weighting shall be: PRICE: 20-40 % More detailed information about the comparison criteria shall be presented during the procurement procedure. Final criteria will be defined in the final invitation to tender.
Criterion :
Type : Quality
Description : In the final tender phase, the criteria for selecting the most economically advantageous tender shall be the best price-quality ratio. The range of comparison criteria weighting shall be: QUALITY: 60-80 % More detailed information about the comparison criteria shall be presented during the procurement procedure. Final criteria will be defined in the final invitation to tender.

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Deadline for requesting additional information : 27/08/2025 12:00 +00:00

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Variants : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of requests to participate : 08/09/2025 09:00 +00:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Conditions relating to the performance of the contract : To the extent relevant, conditions and terms of performance will be specified during the procurement procedure in the final invitation to tender
A non-disclosure agreement is required : yes
Additional information about the non-disclosure agreement : The candidate participating in the negotiated procedure undertakes to sign a Non Disclosure Agreement submitted separately by VR to the selected tenderers after the selection of tenderers. Signing the Non Disclosure Agreement is required in order for the candidate to be able to proceed to the negotiation phase.
Electronic invoicing : Required
Electronic ordering will be used : yes
Electronic payment will be used : yes
Financial arrangement : To the extent relevant, finance and payment terms will be specified during the procurement procedure in the final invitation to tender

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Markkinaoikeus
Information about review deadlines : See the procurement documents.
Organisation providing additional information about the procurement procedure : VR-Yhtymä Oyj / VR-Group Plc
Organisation providing more information on the review procedures : VR-Yhtymä Oyj / VR-Group Plc
Organisation receiving requests to participate : VR-Yhtymä Oyj / VR-Group Plc
Organisation processing tenders : VR-Yhtymä Oyj / VR-Group Plc

8. Organisations

8.1 ORG-0001

Official name : Markkinaoikeus
Registration number : 3006157-6
Postal address : Radanrakentajantie 5
Town : Helsinki
Postcode : 00520
Country subdivision (NUTS) : Helsinki-Uusimaa ( FI1B1 )
Country : Finland
Contact point : Markkinaoikeus
Telephone : +358 295643300
Roles of this organisation :
Review organisation

8.1 ORG-0002

Official name : VR-Yhtymä Oyj / VR-Group Plc
Registration number : 1003521-5
Postal address : PL 488 (Radiokatu 3)
Town : Helsinki
Postcode : 00096
Country subdivision (NUTS) : Helsinki-Uusimaa ( FI1B1 )
Country : Finland
Contact point : Procurement unit
Telephone : +358 294343
Internet address : http://www.vrgroup.fi
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation receiving requests to participate
Organisation processing tenders
Organisation providing more information on the review procedures

8.1 ORG-0003

Official name : Hansel Oy (Hilma)
Registration number : FI09880841
Postal address : Mannerheiminaukio 1a
Town : Helsinki
Postcode : 00100
Country subdivision (NUTS) : Helsinki-Uusimaa ( FI1B1 )
Country : Finland
Contact point : eSender
Telephone : 029 55 636 30
Roles of this organisation :
TED eSender

10. Change

Version of the previous notice to be changed : 4fc775d2-9403-44a5-b6e3-34944636d216-01
Main reason for change : Publisher correction
Description : Technical errors in annex 2 Reference form". Contracting entity updated version of annex 2 “Reference form - IAM - fixed”. Candidates are requested to take fixed version of the reference form into account when preparing their application to participate.

10.1 Change

Section identifier : PROCEDURE

Notice information

Notice identifier/version : 5cb8c4ad-3b3c-4d3f-bc2f-a9f2638e130a - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 29/08/2025 20:13 +00:00
Notice dispatch date (eSender) : 29/08/2025 20:14 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00572413-2025
OJ S issue number : 167/2025
Publication date : 02/09/2025