Contract for the Provision of Telecommunications Management Service and Telecommunications Support Service

UCD invites tenders for Lot 1 - Telecommunications Management Service to manage the fixed and mobile telecommunications infrastructure and services at UCD and Lot 2 - Telecommunications Operations Support Service to provide helpdesk support for the University’s community of users. Tenderers are permitted to tenderer for either or both of …

CPV: 50332000 Vedligeholdelse af telekommunikationsinfrastruktur, 64200000 Telekommunikation
Frist:
4. juli 2025 12:00
Type af frist:
Afgivelse af et tilbuddet
Henrettelsessted:
Contract for the Provision of Telecommunications Management Service and Telecommunications Support Service
Tildelende organ:
University College Dublin ( UCD )
Tildelingsnummer:
UCDOPP5513

1. Buyer

1.1 Buyer

Official name : University College Dublin ( UCD )
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Education

2. Procedure

2.1 Procedure

Title : Contract for the Provision of Telecommunications Management Service and Telecommunications Support Service
Description : UCD invites tenders for Lot 1 - Telecommunications Management Service to manage the fixed and mobile telecommunications infrastructure and services at UCD and Lot 2 - Telecommunications Operations Support Service to provide helpdesk support for the University’s community of users. Tenderers are permitted to tenderer for either or both of the above Lots. The following infrastructure, systems and services are provided across the UCD Campus Sites and are included in the scope of the Service: a) Telephone cabling infrastructure b) Fixed and mobile public network links c) Fixed and mobile CPE d) Avaya Voice systems e) Avaya voicemail system f) Avaya Voice Management system g) Avaya Unified Communications systems h) Ringmaster Cost Control system i) Fixed and Mobile public network telecommunications services The UCD Campus Sites covered by the Service are as follows: a) Belfield, Dublin 4 b) Belfield Park, Belfield, Dublin 4 c) Newstead, Belfield, Dublin 4 d) University Lodge, Belfield, Dublin 4 e) Blackrock, Carysfort Avenue, Dublin 4 f) St Vincent’s Hospital, Elm Park, Dublin 4 g) Mater Hospital, Eccles Street, Dublin 7 h) Newman House, St Stephen’s Green, Dublin 2 i) Lyons Estate, Celbridge, Co. Kildare
Procedure identifier : 48df58c5-7686-4ed2-975a-fbf7e9371400
Internal identifier : UCDOPP5513
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 64200000 Telecommunications services
Additional classification ( cpv ): 50332000 Telecommunications-infrastructure maintenance services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Estimated value excluding VAT : 600 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

2.1.5 Terms of procurement

Terms of submission :
Maximum number of lots for which one tenderer can submit tenders : 2
The tenderer must submit tenders for all lots
Terms of contract :
Maximum number of lots for which contracts can be awarded to one tenderer : 2

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Lot 1 Telecommunications Management Service
Description : UCD invites tenders for Lot 1 - Telecommunications Management Service to manage the fixed and mobile telecommunications infrastructure and services at UCD and Lot 2 - Telecommunications Operations Support Service to provide helpdesk support for the University’s community of users. Tenderers are permitted to tenderer for either or both of the above Lots. The following infrastructure, systems and services are provided across the UCD Campus Sites and are included in the scope of the Service: a) Telephone cabling infrastructure b) Fixed and mobile public network links c) Fixed and mobile CPE d) Avaya Voice systems e) Avaya voicemail system f) Avaya Voice Management system g) Avaya Unified Communications systems h) Ringmaster Cost Control system i) Fixed and Mobile public network telecommunications services The UCD Campus Sites covered by the Service are as follows: a) Belfield, Dublin 4 b) Belfield Park, Belfield, Dublin 4 c) Newstead, Belfield, Dublin 4 d) University Lodge, Belfield, Dublin 4 e) Blackrock, Carysfort Avenue, Dublin 4 f) St Vincent’s Hospital, Elm Park, Dublin 4 g) Mater Hospital, Eccles Street, Dublin 7 h) Newman House, St Stephen’s Green, Dublin 2 i) Lyons Estate, Celbridge, Co. Kildare
Internal identifier : 1

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 64200000 Telecommunications services
Additional classification ( cpv ): 50332000 Telecommunications-infrastructure maintenance services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.3 Estimated duration

Duration : 48 Month

5.1.5 Value

Estimated value excluding VAT : 600 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description :
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 04/07/2025 12:00 +01:00
Deadline until which the tender must remain valid : 6 Month
Information about public opening :
Opening date : 04/07/2025 12:30 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Required
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Information about review deadlines : Refer to tender documents
Organisation providing offline access to the procurement documents : University College Dublin ( UCD ) -
Organisation receiving requests to participate : University College Dublin ( UCD ) -
Organisation processing tenders : University College Dublin ( UCD ) -

5.1 Lot technical ID : LOT-0002

Title : Lot 2 Telecommunications Support Service
Description : UCD invites tenders for Lot 1 - Telecommunications Management Service to manage the fixed and mobile telecommunications infrastructure and services at UCD and Lot 2 - Telecommunications Operations Support Service to provide helpdesk support for the University’s community of users. Tenderers are permitted to tenderer for either or both of the above Lots. The following infrastructure, systems and services are provided across the UCD Campus Sites and are included in the scope of the Service: a) Telephone cabling infrastructure b) Fixed and mobile public network links c) Fixed and mobile CPE d) Avaya Voice systems e) Avaya voicemail system f) Avaya Voice Management system g) Avaya Unified Communications systems h) Ringmaster Cost Control system i) Fixed and Mobile public network telecommunications services The UCD Campus Sites covered by the Service are as follows: a) Belfield, Dublin 4 b) Belfield Park, Belfield, Dublin 4 c) Newstead, Belfield, Dublin 4 d) University Lodge, Belfield, Dublin 4 e) Blackrock, Carysfort Avenue, Dublin 4 f) St Vincent’s Hospital, Elm Park, Dublin 4 g) Mater Hospital, Eccles Street, Dublin 7 h) Newman House, St Stephen’s Green, Dublin 2 i) Lyons Estate, Celbridge, Co. Kildare
Internal identifier : 2

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 64200000 Telecommunications services
Additional classification ( cpv ): 50332000 Telecommunications-infrastructure maintenance services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.3 Estimated duration

Duration : 48 Month

5.1.5 Value

Estimated value excluding VAT : 600 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description :
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 04/07/2025 12:00 +01:00
Deadline until which the tender must remain valid : 6 Month
Information about public opening :
Opening date : 04/07/2025 12:30 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Required
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Information about review deadlines : Refer to tender documents
Organisation providing offline access to the procurement documents : University College Dublin ( UCD ) -
Organisation receiving requests to participate : University College Dublin ( UCD ) -
Organisation processing tenders : University College Dublin ( UCD ) -

8. Organisations

8.1 ORG-0001

Official name : University College Dublin ( UCD )
Registration number : CHY15856
Postal address : Belfield, Dublin 4
Town : Dublin
Postcode : D04 V1W8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 0035317164990
Internet address : https://www.ucd.ie
Buyer profile : https://www.ucd.ie
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender
Notice information
Notice identifier/version : 245c360e-31cc-4d85-84d3-53afd194d7b3 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 30/05/2025 10:43 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00350590-2025
OJ S issue number : 104/2025
Publication date : 02/06/2025