16199 - Þjónusta við Sentinel umhverfi Reykjavíkurborgar

The Office of Financial Services and advisory, on behalf of the Department of Services and Innovation, invites tenders for services related to the Sentinel environment of the City of Reykjavík in accordance with these tender documents. The City of Reykjavík is seeking a partner to manage the City’s Sentinel environment …

CPV: 72250000 System- og supporttjenester
Frist:
28. oktober 2025 10:00
Type af frist:
Afgivelse af et tilbuddet
Henrettelsessted:
16199 - Þjónusta við Sentinel umhverfi Reykjavíkurborgar
Tildelende organ:
Reykjavik Procurement Office
Tildelingsnummer:
16199

1. Buyer

1.1 Buyer

Official name : Reykjavik Procurement Office
Legal type of the buyer : Regional authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : 16199 - Þjónusta við Sentinel umhverfi Reykjavíkurborgar
Description : The Office of Financial Services and advisory, on behalf of the Department of Services and Innovation, invites tenders for services related to the Sentinel environment of the City of Reykjavík in accordance with these tender documents. The City of Reykjavík is seeking a partner to manage the City’s Sentinel environment and to work with the City on continuous improvements through automation and other capabilities. The City’s Sentinel environment receives activity logs from a wide range of systems, with the Microsoft environment as its foundation. The supplier shall assist the City of Reykjavík in shaping its future strategy in this area.
Procedure identifier : ee598199-4d33-4f12-8d13-13fe6104fdac
Internal identifier : 16199
Type of procedure : Open
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72250000 System and support services

2.1.2 Place of performance

Country subdivision (NUTS) : Höfuðborgarsvæði ( IS001 )
Country : Iceland

2.1.3 Value

Estimated value excluding VAT : 0 Pound sterling

2.1.4 General information

Additional information : See tender documents
Legal basis :
Directive 2014/24/EU

2.1.6 Grounds for exclusion

Sources of grounds for exclusion : Notice
Participation in a criminal organisation :

5. Lot

5.1 Lot technical ID : LOT-0000

Title : 16199 - Þjónusta við Sentinel umhverfi Reykjavíkurborgar
Description : The Office of Financial Services and advisory, on behalf of the Department of Services and Innovation, invites tenders for services related to the Sentinel environment of the City of Reykjavík in accordance with these tender documents. The City of Reykjavík is seeking a partner to manage the City’s Sentinel environment and to work with the City on continuous improvements through automation and other capabilities. The City’s Sentinel environment receives activity logs from a wide range of systems, with the Microsoft environment as its foundation. The supplier shall assist the City of Reykjavík in shaping its future strategy in this area.
Internal identifier : 16199

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72250000 System and support services

5.1.2 Place of performance

Country subdivision (NUTS) : Höfuðborgarsvæði ( IS001 )
Country : Iceland
Additional information :

5.1.3 Estimated duration

Start date : 01/11/2025
Duration end date : 29/12/2027

5.1.5 Value

Estimated value excluding VAT : 0 Pound sterling

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.9 Selection criteria

Sources of selection criteria : Notice
Criterion : Other economic or financial requirements
Description : See tender documents
Criterion : General yearly turnover
Description : As stated in the procurement documents.
Criterion : Technicians or technical bodies to carry out the work
Description : As stated in the procurement documents.

5.1.11 Procurement documents

Access to certain procurement documents is restricted
Information about restricted documents is available at : https://utbod.reykjavik.is/aspx/Home

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Address for submission : http://utbod.reykjavik.is/
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Allowed
Variants : Not allowed
Deadline for receipt of tenders : 28/10/2025 10:00 +01:00
Deadline until which the tender must remain valid : -1 Month
Information about public opening :
Opening date : 28/10/2025 10:00 +01:00
Place : Via electronic means, Borgartun 14, Reykjavik
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Required
Electronic ordering will be used : no
Electronic payment will be used : no

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The Icelandic Public Procurement Complaint Committe
Information about review deadlines : See tender documents
Organisation providing more information on the review procedures : Reykjavik Procurement Office
Organisation receiving requests to participate : Reykjavik Procurement Office
Organisation processing tenders : The Icelandic Public Procurement Complaint Committe

8. Organisations

8.1 ORG-0001

Official name : Reykjavik Procurement Office
Registration number : 530269-7609
Postal address : Borgartun 12-14
Town : Reykjavik
Postcode : 105
Country subdivision (NUTS) : Höfuðborgarsvæði ( IS001 )
Country : Iceland
Contact point : Vignir Már Sigurjónsson
Telephone : +354 4111040
Internet address : http://utbod.reykjavik.is/
Roles of this organisation :
Buyer
Organisation receiving requests to participate
Organisation providing more information on the review procedures

8.1 ORG-0002

Official name : The Icelandic Public Procurement Complaint Committe
Registration number : 5402696459
Postal address : Borgartun 21
Town : Reykajvik
Postcode : 105
Country subdivision (NUTS) : Höfuðborgarsvæði ( IS001 )
Country : Iceland
Contact point : Sigrun Ingadottir
Telephone : +354 5758700
Internet address : http://www.yskn.is
Roles of this organisation :
Organisation processing tenders
Review organisation

Notice information

Notice identifier/version : 8dedac22-9d4d-4e63-8e8d-604010fc9022 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 23/09/2025 00:00 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00628040-2025
OJ S issue number : 184/2025
Publication date : 25/09/2025