Support of Quality Assurance System for Social Services

This project will encompass activities for further establishment and enhance functionality of a comprehensive monitoring system and implementation of methodology and tools for assessment of effectiveness and efficiency of social services (all types) at central, local and at the level of service providers. It will build on the basic elements …

CPV: 85320000 Služby obyvatelstvu
Místo provedení:
Support of Quality Assurance System for Social Services
Misto zadání:
European Union, represented by the European Commission on behalf of and for the account of North Macedonia
Číslo zakázky:
EC-NEAR/SKP/2024/EA-RP/0009

1. Buyer

1.1 Buyer

Official name : European Union, represented by the European Commission on behalf of and for the account of North Macedonia
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Support of Quality Assurance System for Social Services
Description : This project will encompass activities for further establishment and enhance functionality of a comprehensive monitoring system and implementation of methodology and tools for assessment of effectiveness and efficiency of social services (all types) at central, local and at the level of service providers. It will build on the basic elements and architecture of a Monitoring and Evaluation System designed in line with the Law on Social Protection under IPA II programme and project “Supporting modernization and deinstitutionalization of social services”. Technical assistance will be provided with the institutional setup of a body that will be in charge for monitoring and quality assurance. Additionally, the support will be provided for review of the licensing system and its upgrading.
Procedure identifier : 3e884f47-cd45-4c2f-a3e8-7fd9ef7ab407
Previous notice : 128507-2024
Internal identifier : EC-NEAR/SKP/2024/EA-RP/0009
Type of procedure : Restricted
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 85320000 Social services

2.1.3 Value

Estimated value excluding VAT : 1 500 000 Euro

2.1.4 General information

Additional information : shortlisted candidates: (1) KPMG d.o.o. Beograd (RS) in consortium with Hilfswerk International GmbH (AT), BEST Institut für berufsbezogene Weiterbildung und Personaltraining GmbH (BEST Institut) (AT), European Association of Service providers for Persons with Disabilities (EASPD) (BE) and KPMG DOOEL Skopje (MK); (2) Evoluxer S.L. (ES) in consortium with Smart Integration SRL (RO), Civitta Strategy and Consulting (RO) and Fundatia Romanian Angel Appeal (RO); (3) PLANET S.A. (GR) in consortium with KENTRO MERIMNAS OIKOGENEIAS KAI PAIDIOU (KMOP) (GR); (4) EPTISA Southeast Europe d.o.o. (RS) in consortium with EPTISA Servicios de Ingenieria S.L. (ES) and NIRAS SR d.o.o Beograd (RS); (5) İKADA İnsan Kaynakları Gelişim Danışmanlığı Ltd. Şti. (TR) in consortium with Kızılay Etki Yatırım Danışmanlık ve Ticaret Anonim Şirketi (TR), Development Foundation of Turkey (Türkiye Kalkınma Vakfı) (TR) and Sosyal Gelişim ve Dayanışma Derneği (Association for Social Development and Aid Mobilization-ASAM) (TR); (6) IBF Impact Srl (IT) in consortium with Europartner Consulting International DOOEL (MK), Internationaler Bund (IB) - Freier Träger der Jugend-, Sozial-und Bildungsarbeit e.V. (DE) and PIN S.c.r.l. Servizi didattici e scientifici per l'Università di Firenze (IT); (7) WYG SAVJETOVANJE d.o.o. (trading as WYG CONSULTING Ltd.) (HR) in consortium with CGM Consorzio Nazionale della Cooperazione Sociale Gino Mattarelli (IT); (8) GOPA Worldwide Consultants GmbH (DE)
Legal basis :
Regulation (EU, Euratom) 2018/1046

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Support of Quality Assurance System for Social Services
Description : This project will encompass activities for further establishment and enhance functionality of a comprehensive monitoring system and implementation of methodology and tools for assessment of effectiveness and efficiency of social services (all types) at central, local and at the level of service providers. It will build on the basic elements and architecture of a Monitoring and Evaluation System designed in line with the Law on Social Protection under IPA II programme and project “Supporting modernization and deinstitutionalization of social services”. Technical assistance will be provided with the institutional setup of a body that will be in charge for monitoring and quality assurance. Additionally, the support will be provided for review of the licensing system and its upgrading.
Internal identifier : EC-NEAR/SKP/2024/EA-RP/0009

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 85320000 Social services
Options :
Description of the options : provided they are in conformity with the basic project, new services or works consisting in the repetition of similar services or works, may be entrusted up to 25 % of the initial contract to the initial contractor by negotiated procedure without prior publication of a contract notice.

5.1.2 Place of performance

Country subdivision (NUTS) : Extra-Regio NUTS 3 ( MKZZZ )
Country : North Macedonia
Additional information :

5.1.3 Estimated duration

Duration : 30 Month

5.1.5 Value

Estimated value excluding VAT : 1 500 000 Euro

5.1.6 General information

Procurement Project fully or partially financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Please consult the procurement documents.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 80
Criterion :
Type : Price
Name :
Description : Please consult the procurement documents.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 20
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Court of Justice of the European Union -
Organisation signing the contract : European Union, represented by the European Commission on behalf of and for the account of North Macedonia

6. Results

Value of all contracts awarded in this notice : 1 384 500 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Leader of tendering party : WYG SAVJETOVANJE DOO
Official name : CGM CONSORZIO NAZIONALE DELLA COOPERAZIONE SOCIALE GINO MATTARELLI - SOCIETA' COOPERATIVA SOCIALE
Tender :
Tender identifier : Joint tender led by WYG CONSULTING LTD
Identifier of lot or group of lots : LOT-0001
Contract information :
Identifier of the contract : IPAIII 2024/460-113
Date on which the winner was chosen : 14/10/2024
Date of the conclusion of the contract : 29/11/2024
Information about European Union funds
Name of EU-financed project or programme : Instrument for Pre-accession assistance (IPA III) (2021/2027)
Organisation signing the contract : European Union, represented by the European Commission on behalf of and for the account of North Macedonia

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 8

8. Organisations

8.1 ORG-0001

Official name : European Union, represented by the European Commission on behalf of and for the account of North Macedonia
Registration number : COM
Department : ENEST.B - Western Balkans,ENEST.B.3 - Albania, North Macedonia
Postal address : Sv. Kiril i Metodij 52b
Town : Skopje
Country subdivision (NUTS) : Скопски ( MK008 )
Country : North Macedonia
Telephone : +32 2 299 11 11
Roles of this organisation :
Buyer
Organisation signing the contract

8.1 ORG-0002

Official name : Court of Justice of the European Union
Registration number : CURIA
Postal address : Rue du Fort Niedergrünewald
Town : Luxembourg
Postcode : L-2925
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 4303-1
Internet address : http://curia.europa.eu
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Commission
Registration number : EUCOM
Postal address : Mondrian (CDMA), Rue du Champ de Mars 21
Town : Brussels
Postcode : B-1050
Country subdivision (NUTS) : Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad ( BE100 )
Country : Belgium
Telephone : +32 2 299 11 11
Roles of this organisation :
TED eSender

8.1 ORG-0004

Official name : WYG SAVJETOVANJE DOO
Registration number : HR04303799227
Postal address : ULICA GRADA VUKOVARA 269 G
Town : ZAGREB
Postcode : 10000
Country subdivision (NUTS) : Extra-Regio NUTS 3 ( HRZZZ )
Country : Croatia
Telephone : +38513843684
Roles of this organisation :
Tenderer
Group leader
Winner of these lots : LOT-0001

8.1 ORG-0005

Official name : CGM CONSORZIO NAZIONALE DELLA COOPERAZIONE SOCIALE GINO MATTARELLI - SOCIETA' COOPERATIVA SOCIALE
Registration number : IT03500760172
Postal address : VIA ERMANNO BARIGOZZI, 24
Town : MILANO
Postcode : 20138
Country subdivision (NUTS) : Extra-Regio NUTS 3 ( ITZZZ )
Country : Italy
Telephone : +390236579650
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

11. Notice information

11.1 Notice information

Notice identifier/version : 852d6793-56b3-47e4-a759-cf09266c9672 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 16/05/2025 09:41 +02:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00320051-2025
OJ S issue number : 95/2025
Publication date : 19/05/2025