Soláthar Seirbhísí Bainistithe TFC d'Údarás na Gaeltachta - The Provision of ICT Managed Services to Údarás na Gaeltachta

Díríonn an tairiscint seo ar "Chomhpháirtí Seirbhísí Bainistíochta Teicneolaíocht Faisnéise" a fhostú chun tacaíocht TF chuimsitheach seachfhoinsithe a sholáthar d'Údarás na Gaeltachta. Beidh an comhpháirtí freagrach as oibríochtaí TF laethúla, lena n-áirítear tacaíocht deasc seirbhíse do gach úsáideoir, bainistíocht agus paistéail ghléasanna deisce, bainistíocht agus paistéail bonneagair, agus monatóireacht réamhghníomhach. …

CPV: 50312000 Opravy a údržba výpočetní techniky, 50312100 Opravy a údržba sálových počítačů, 50312110 Údržba sálových počítačů, 50312120 Opravy sálových počítačů, 50312200 Opravy a údržba minipočítačů, 50312210 Údržba minipočítačů, 50312300 Opravy a údržba zařízení datové sítě, 50312310 Údržba zařízení datové sítě, 50312320 Opravy zařízení datové sítě, 50312400 Opravy a údržba mikropočítačů, 50312420 Opravy mikropočítačů, 50312600 Opravy a údržba zařízení pro informační technologie, 50312610 Údržba zařízení pro informační technologie
Termín:
24. září 2025 12:00
Typ lhůty:
Podání nabídky
Místo provedení:
Soláthar Seirbhísí Bainistithe TFC d'Údarás na Gaeltachta - The Provision of ICT Managed Services to Údarás na Gaeltachta
Misto zadání:
Údarás Na Gaeltachta_289
Číslo zakázky:
0

1. Buyer

1.1 Buyer

Official name : Údarás Na Gaeltachta_289
Legal type of the buyer : Body governed by public law, controlled by a central government authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Soláthar Seirbhísí Bainistithe TFC d'Údarás na Gaeltachta - The Provision of ICT Managed Services to Údarás na Gaeltachta
Description : Díríonn an tairiscint seo ar "Chomhpháirtí Seirbhísí Bainistíochta Teicneolaíocht Faisnéise" a fhostú chun tacaíocht TF chuimsitheach seachfhoinsithe a sholáthar d'Údarás na Gaeltachta. Beidh an comhpháirtí freagrach as oibríochtaí TF laethúla, lena n-áirítear tacaíocht deasc seirbhíse do gach úsáideoir, bainistíocht agus paistéail ghléasanna deisce, bainistíocht agus paistéail bonneagair, agus monatóireacht réamhghníomhach. Is cuid lárnach dár gclaochlú digiteach leanúnach é an rannpháirtíocht seo, ag cinntiú seirbhísí TF iontaofa a chuireann ar chumas Údarás feidhmiú go héifeachtach agus tacú le pobail na Gaeltachta agus leis an teanga Ghaeilge. This tender focuses on engaging an "Information Technology Managed Services Partner" to provide comprehensive, outsourced ICT support to Údarás na Gaeltachta. The partner will be responsible for day-to-day ICT operations, including service desk support for all users, desktop device management and patching, infrastructure management and patching, and proactive monitoring. This engagement is a key part of our ongoing digital transformation, ensuring reliable ICT services that enable Údarás to operate effectively while supporting Gaeltacht communities and the Irish language.
Procedure identifier : 9eaad6e5-9317-4ac5-8d21-ee25372d2e16
Type of procedure : Open
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 50312000 Maintenance and repair of computer equipment
Additional classification ( cpv ): 50312100 Maintenance and repair of mainframe computers
Additional classification ( cpv ): 50312110 Maintenance of mainframe computers
Additional classification ( cpv ): 50312120 Repair of mainframe computers
Additional classification ( cpv ): 50312200 Maintenance and repair of minicomputers
Additional classification ( cpv ): 50312210 Maintenance of minicomputers
Additional classification ( cpv ): 50312300 Maintenance and repair of data network equipment
Additional classification ( cpv ): 50312310 Maintenance of data network equipment
Additional classification ( cpv ): 50312320 Repair of data network equipment
Additional classification ( cpv ): 50312400 Maintenance and repair of microcomputers
Additional classification ( cpv ): 50312420 Repair of microcomputers
Additional classification ( cpv ): 50312600 Maintenance and repair of information technology equipment
Additional classification ( cpv ): 50312610 Maintenance of information technology equipment

2.1.2 Place of performance

Country subdivision (NUTS) : West ( IE042 )
Country : Ireland

2.1.3 Value

Estimated value excluding VAT : 350 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Soláthar Seirbhísí Bainistithe TFC d'Údarás na Gaeltachta - The Provision of ICT Managed Services to Údarás na Gaeltachta
Description : Díríonn an tairiscint seo ar "Chomhpháirtí Seirbhísí Bainistíochta Teicneolaíocht Faisnéise" a fhostú chun tacaíocht TF chuimsitheach seachfhoinsithe a sholáthar d'Údarás na Gaeltachta. Beidh an comhpháirtí freagrach as oibríochtaí TF laethúla, lena n-áirítear tacaíocht deasc seirbhíse do gach úsáideoir, bainistíocht agus paistéail ghléasanna deisce, bainistíocht agus paistéail bonneagair, agus monatóireacht réamhghníomhach. Is cuid lárnach dár gclaochlú digiteach leanúnach é an rannpháirtíocht seo, ag cinntiú seirbhísí TF iontaofa a chuireann ar chumas Údarás feidhmiú go héifeachtach agus tacú le pobail na Gaeltachta agus leis an teanga Ghaeilge. This tender focuses on engaging an "Information Technology Managed Services Partner" to provide comprehensive, outsourced ICT support to Údarás na Gaeltachta. The partner will be responsible for day-to-day ICT operations, including service desk support for all users, desktop device management and patching, infrastructure management and patching, and proactive monitoring. This engagement is a key part of our ongoing digital transformation, ensuring reliable ICT services that enable Údarás to operate effectively while supporting Gaeltacht communities and the Irish language.
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 50312000 Maintenance and repair of computer equipment
Additional classification ( cpv ): 50312100 Maintenance and repair of mainframe computers
Additional classification ( cpv ): 50312110 Maintenance of mainframe computers
Additional classification ( cpv ): 50312120 Repair of mainframe computers
Additional classification ( cpv ): 50312200 Maintenance and repair of minicomputers
Additional classification ( cpv ): 50312210 Maintenance of minicomputers
Additional classification ( cpv ): 50312300 Maintenance and repair of data network equipment
Additional classification ( cpv ): 50312310 Maintenance of data network equipment
Additional classification ( cpv ): 50312320 Repair of data network equipment
Additional classification ( cpv ): 50312400 Maintenance and repair of microcomputers
Additional classification ( cpv ): 50312420 Repair of microcomputers
Additional classification ( cpv ): 50312600 Maintenance and repair of information technology equipment
Additional classification ( cpv ): 50312610 Maintenance of information technology equipment

5.1.2 Place of performance

Country subdivision (NUTS) : West ( IE042 )
Country : Ireland
Additional information :

5.1.3 Estimated duration

Duration : 36 Month

5.1.5 Value

Estimated value excluding VAT : 350 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English
Deadline for requesting additional information : 29/08/2025 12:00 +01:00

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 24/09/2025 12:00 +01:00
Deadline until which the tender must remain valid : 180 Day
Information about public opening :
Opening date : 24/09/2025 12:30 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Allowed
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Organisation providing offline access to the procurement documents : Údarás Na Gaeltachta_289
Organisation providing more information on the review procedures : The High Court of Ireland
Organisation receiving requests to participate : Údarás Na Gaeltachta_289
Organisation processing tenders : Údarás Na Gaeltachta_289

8. Organisations

8.1 ORG-0001

Official name : Údarás Na Gaeltachta_289
Registration number : 001
Postal address : Na Forbacha, Co. na Gaillimhe
Town : Galway
Postcode : H91 TY22
Country subdivision (NUTS) : West ( IE042 )
Country : Ireland
Telephone : 091503100
Buyer profile : https://www.udaras.ie
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation
Organisation providing more information on the review procedures

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

Notice information

Notice identifier/version : 387b6f33-8d7f-4c58-ba7a-58ee9ca2f7e4 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 13/08/2025 15:52 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00536951-2025
OJ S issue number : 156/2025
Publication date : 18/08/2025