Procurement of respite services and 24/7 services for persons with disabilities.

The Norwegian Welfare Authority has entered into framework agreements for respite services and 24 hour services for persons with disabilities. Separate framework agreements have been entered into for the following services: 24 hour services for persons over the age of 18 with disabilities and respite services for children and adults …

CPV: 85000000 Zdravotní a sociální péče
Místo provedení:
Procurement of respite services and 24/7 services for persons with disabilities.
Misto zadání:
Oslo kommune v/ Velferdsetaten
Číslo zakázky:
24/3123

1. Buyer

1.1 Buyer

Official name : Oslo kommune v/ Velferdsetaten
Legal type of the buyer : Public undertaking
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Procurement of respite services and 24/7 services for persons with disabilities.
Description : The Norwegian Welfare Authority has entered into framework agreements for respite services and 24 hour services for persons with disabilities. Separate framework agreements have been entered into for the following services: 24 hour services for persons over the age of 18 with disabilities and respite services for children and adults with disabilities. Respite services are divided into three types of services; Housing respite, respite relief and respite care without lodging. A competition has been held for each type of service, i.e. one competition for 24 hour services and three competitions for the different respite services housing respite, group respite and respite care without lodging. This notice is for the awarding of framework agreements for respite care, group respite and respite care without accommodation for children and adults with disabilities, as well as 24 hour services for persons over the age of 18 with disabilities. The total limit for the agreements is NOK 20 370 000 000. In addition to the total framework, the notice form requires that a concrete value for the tender will be given from each individual tenderer. Because the call-off mechanism for the agreements is user choice, it is not possible to establish a concrete contract value for each individual tender/contract. This will depend on how many users select the relevant tenderer, the relevant users ́ staffing needs, as well as the tenderer ́s offered price, number of places and options. In order to fulfil the requirements in the notice form, each tender has a fictive contract value. This value is the total contract limit divided by the number of tenders/contracts. We emphasise that the framework agreements ́ total value is NOK 20,370,000,000, and it is this sum that makes up the framework for the relevant agreements. I.e. it is within this sum that the contracting authority can make call-offs on the total framework agreements.
Procedure identifier : 0640c361-04f2-40fe-b153-707c8a246366
Previous notice : d1e22f48-9d75-4224-9fff-d8515eb48d27-01
Internal identifier : 24/3123
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 85000000 Health and social work services

2.1.2 Place of performance

Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Additional information : The premises for 24 hour services are located in Oslo, or within a radius of 140 km from Oslo Central Railway Station. Premises for respite services (housing respite and respite without lodging) are located in Oslo, or within a radius of approx. 400 km from Oslo Central Railway Station.

2.1.3 Value

Estimated value excluding VAT : 20 370 000 000 Norwegian krone
Maximum value of the framework agreement : 20 370 000 000 Norwegian krone

2.1.4 General information

Call for competition is terminated
Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Procurement of respite services and 24/7 services for persons with disabilities.
Description : The Norwegian Welfare Authority has entered into framework agreements for respite services and 24 hour services for persons with disabilities. Separate framework agreements have been entered into for the following services: 24 hour services for persons over the age of 18 with disabilities and respite services for children and adults with disabilities. Respite services are divided into three types of services; Housing respite, respite relief and respite care without lodging. A competition has been held for each type of service, i.e. one competition for 24 hour services and three competitions for the different respite services housing respite, group respite and respite care without lodging. This notice is for the awarding of framework agreements for respite care, group respite and respite care without accommodation for children and adults with disabilities, as well as 24 hour services for persons over the age of 18 with disabilities. The total limit for the agreements is NOK 20 370 000 000. In addition to the total framework, the notice form requires that a concrete value for the tender will be given from each individual tenderer. Because the call-off mechanism for the agreements is user choice, it is not possible to establish a concrete contract value for each individual tender/contract. This will depend on how many users select the relevant tenderer, the relevant users ́ staffing needs, as well as the tenderer ́s offered price, number of places and options. In order to fulfil the requirements in the notice form, each tender has a fictive contract value. This value is the total contract limit divided by the number of tenders/contracts. We emphasise that the framework agreements ́ total value is NOK 20,370,000,000, and it is this sum that makes up the framework for the relevant agreements. I.e. it is within this sum that the contracting authority can make call-offs on the total framework agreements.
Internal identifier : 24/3123

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 85000000 Health and social work services
Options :
Description of the options : 2+2+2

5.1.2 Place of performance

Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Additional information : The premises for 24 hour services are located in Oslo, or within a radius of 140 km from Oslo Central Railway Station. Premises for respite services (housing respite and respite without lodging) are located in Oslo, or within a radius of approx. 400 km from Oslo Central Railway Station.

5.1.3 Estimated duration

Start date : 21/06/2025
Duration end date : 30/09/2029

5.1.5 Value

Estimated value excluding VAT : 20 370 000 000 Norwegian krone
Maximum value of the framework agreement : 20 370 000 000 Norwegian krone

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no
Information about previous notices :
Identifier of the previous notice : 371092-2024

5.1.10 Award criteria

Criterion :
Type : Quality
Name : Quality
Description : See the tender documentation point 4.3.3., 4.4.3, 4.53 for respite services and 5.4.2 for 24 hour services.
Category of award threshold criterion : Weight (points, exact)
Award criterion number : 50
Criterion :
Type : Price
Name : Price
Description : See the tender documentation points 4.3.4, 4.4.4 and 4.5.4 for respite services and 5.4.3 for 24 hour services.
Category of award threshold criterion : Weight (points, exact)
Award criterion number : 50
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Oslo Tingrett -
Information about review deadlines : The waiting period expired 21.05.2025.
Organisation providing more information on the review procedures : KOFA -

6. Results

Value of all contracts awarded in this notice : 20 370 000 000 Norwegian krone
Maximum value of the framework agreements in this notice : 20 370 000 000 Norwegian krone
Approximate value of the framework agreements : 20 370 000 000 Norwegian krone

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 20 370 000 000 Norwegian krone
Re-estimated value of the framework agreement : 20 370 000 000 Norwegian krone

6.1.2 Information about winners

Winner :
Official name : Aberia Omsorg AS
Tender :
Tender identifier : Aberia - Tilbud på avlastning- og heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
The tender was ranked : no
The tender is a variant : no
Subcontracting : No
Contract information :
Identifier of the contract : Aberia - Heldøgnstjenester Aberia - Gruppeavlastning Aberia - Boligavlastning Aberia - Avlastning uten overnatting
Date of the conclusion of the contract : 30/05/2025 30/05/2025 30/05/2025 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01 12b0471a-348e-4273-9824-147f0286c777-01 12b0471a-348e-4273-9824-147f0286c777-01 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Aktiv Ung AS
Tender :
Tender identifier : Aktiv Ung AS - Tilbud på avlastning- og heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Aktiv Ung - Boligavlastning Aktiv Ung - Avlastning uten overnatting Aktiv Ung - Gruppeavlastning
Date of the conclusion of the contract : 30/05/2025 30/05/2025 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01 12b0471a-348e-4273-9824-147f0286c777-01 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Ecura Bo og Habilitering
Tender :
Tender identifier : Ecura - Tilbud på avlastning- og heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Ecura - Boligavlastning Ecura - Heldøgnstjenester
Date of the conclusion of the contract : 30/05/2025 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : EOS Utvikling AS
Tender :
Tender identifier : EOS - Tilbud på heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : EOS - Heldøgnstjenester
Date of the conclusion of the contract : 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Fremja AS
Tender :
Tender identifier : Fremja - Tilbud på heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Fremja - Heldøgnstjenester
Date of the conclusion of the contract : 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Granly Stiftelsen
Tender :
Tender identifier : Granly - Tilbud på heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Granly - Heldøgnstjenester
Date of the conclusion of the contract : 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Holmenkollen Dagsenter og Boliger
Tender :
Tender identifier : Holmenkollen - Tilbud på avlastning- og heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Holmenkollen - Heldøgnstjenester Holmenkollen - Boligavlastning
Date of the conclusion of the contract : 30/05/2025 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Human Care Bo AS
Tender :
Tender identifier : Human Care Bo - Tilbud på heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Human Care Bo - Heldøgnstjenes
Date of the conclusion of the contract : 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Omsorgspartner AS
Tender :
Tender identifier : Omsorgspartner - Tilbud på heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Omsorgspartner - Heldøgnstjenester
Date of the conclusion of the contract : 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Otrera AS
Tender :
Tender identifier : Otrera - Tilbud på heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Otrera - Heldøgnstjenester
Date of the conclusion of the contract : 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Sanita Omsorg AS
Tender :
Tender identifier : Sanita - Tilbud på heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Sanita - Heldøgnstjenester
Date of the conclusion of the contract : 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Stendi AS
Tender :
Tender identifier : Stendi - Tilbud på heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Stendi - Heldøgnstjenester
Date of the conclusion of the contract : 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Signo Conrad Svendsen Senter
Tender :
Tender identifier : Signo - Tilbud på avlastning- og heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Signo - Heldøgnstjenester Signo - Boligavlastning Signo - Avlastning uten overnatting
Date of the conclusion of the contract : 30/05/2025 30/05/2025 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01 12b0471a-348e-4273-9824-147f0286c777-01 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Stiftelsen Nordre Aasen
Tender :
Tender identifier : Nordre Aasen - Tilbud på avlastning- og heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Nordre Aasen - Heldøgnstjenester Nordre Aasen - Boligavlastning
Date of the conclusion of the contract : 30/05/2025 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Stiftelsen Radarveien
Tender :
Tender identifier : Radarveien - Tilbud på avlastningstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Radarveien - Boligavlastning
Date of the conclusion of the contract : 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Vangen Avlastning AS
Tender :
Tender identifier : Vangen - Tilbud på avlastningtjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Vangen - Gruppeavlastning
Date of the conclusion of the contract : 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01
Winner :
Official name : Viken Bo og Omsorg AS
Tender :
Tender identifier : Viken - Tilbud på heldøgnstjenester
Identifier of lot or group of lots : LOT-0000
Value of the tender : 1 198 235 294 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : Viken - Heldøgnstjenester
Date of the conclusion of the contract : 30/05/2025
The contract is awarded within a framework agreement : yes
Notice that created the framework agreement : 12b0471a-348e-4273-9824-147f0286c777-01

6.1.4 Statistical information

Summary of the review requests the buyer received :
Number of complainants : 0
Received tenders or requests to participate :
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 47

8. Organisations

8.1 ORG-0001

Official name : Oslo kommune v/ Velferdsetaten
Registration number : 997 506 413
Postal address : Hausmanns gate 21
Town : Oslo
Postcode : 0182
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Eli Sandnes Flateland
Telephone : +47 41507308
Roles of this organisation :
Buyer

8.1 ORG-0002

Official name : Oslo Tingrett
Registration number : 926 725 939
Postal address : Postboks 2106 Vika
Town : Oslo
Postcode : 0125
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Telephone : +47 22035200
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : KOFA
Registration number : 918 195 548
Postal address : Zander Kaaes gate 7
Town : Bergen
Postcode : 5015
Country subdivision (NUTS) : Vestland ( NO0A2 )
Country : Norway
Telephone : +47 55193000
Roles of this organisation :
Organisation providing more information on the review procedures

8.1 ORG-0004

Official name : Aberia Omsorg AS
Size of the economic operator : Large
Registration number : 950990449
Town : Moss
Postcode : 1526
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0005

Official name : Ecura Bo og Habilitering
Size of the economic operator : Large
Registration number : 991737308
Town : Gjøvik
Postcode : 2816
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0006

Official name : EOS Utvikling AS
Size of the economic operator : Small
Registration number : 991737308
Town : Oslo
Postcode : 0673
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0007

Official name : Fremja AS
Size of the economic operator : Small
Registration number : 913508653
Town : Oslo
Postcode : 0476
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0008

Official name : Granly Stiftelsen
Size of the economic operator : Medium
Registration number : 970351515
Town : Østre Toten
Postcode : 2849
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0009

Official name : Holmenkollen Dagsenter og Boliger
Size of the economic operator : Medium
Registration number : 971 540788
Town : Oslo
Postcode : 0786
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0010

Official name : Human Care Bo AS
Size of the economic operator : Large
Registration number : 925034657
Town : Tønsberg
Postcode : 3117
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0011

Official name : Omsorgspartner AS
Size of the economic operator : Large
Registration number : 984710313
Town : Røyken
Postcode : 3441
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0012

Official name : Otrera AS
Size of the economic operator : Medium
Registration number : 997204646
Town : Røa
Postcode : 2713
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0013

Official name : Sanita Omsorg AS
Size of the economic operator : Small
Registration number : 912880842
Town : Dal
Postcode : 2072
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0014

Official name : Stendi AS
Size of the economic operator : Large
Registration number : 985194653
Town : Lysaker
Postcode : 1326
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0015

Official name : Stiftelsen Nordre Aasen
Size of the economic operator : Medium
Registration number : 971427396
Town : Oslo
Postcode : 0481
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0016

Official name : Stiftelsen Radarveien
Size of the economic operator : Medium
Registration number : 871441502
Town : Oslo
Postcode : 1101
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0017

Official name : Signo Conrad Svendsen Senter
Size of the economic operator : Medium
Registration number : 974116774
Town : Oslo
Postcode : 1112
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0018

Official name : Viken Bo og Omsorg AS
Size of the economic operator : Medium
Registration number : 923661069
Town : Greåker
Postcode : 1718
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0019

Official name : Aktiv Ung AS
Size of the economic operator : Small
Registration number : 979490313
Town : Oslo
Postcode : 0477
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000

8.1 ORG-0020

Official name : Vangen Avlastning AS
Size of the economic operator : Small
Registration number : 983941028
Town : Enebakk
Postcode : 1912
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000
Notice information
Notice identifier/version : 12b0471a-348e-4273-9824-147f0286c777 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 05/06/2025 15:55 +00:00
Notice dispatch date (eSender) : 06/06/2025 10:00 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00372236-2025
OJ S issue number : 109/2025
Publication date : 10/06/2025