Development, operation and maintenance of websites.

The Norwegian Consumer Protection Authority shall enter into a contract with a joint venture partner and total supplier for the operation and further development of the Norwegian Consumer Protection Authority ́s website. The agreement will be divided into three: • Operate and further develop the existing websites. • Develop a …

CPV: 72415000 Webová operační hostingové služby, 72000000 Informační technologie: poradenství, vývoj programového vybavení, internet a podpora, 72212224 Vývoj programového vybavení pro editaci webových stránek, 72413000 Návrh webových (www) stránek, 72420000 Vývojové internetové služby
Místo provedení:
Development, operation and maintenance of websites.
Misto zadání:
FORBRUKERTILSYNET
Číslo zakázky:
25/238

1. Buyer

1.1 Buyer

Official name : FORBRUKERTILSYNET
Legal type of the buyer : Body governed by public law, controlled by a central government authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Development, operation and maintenance of websites.
Description : The Norwegian Consumer Protection Authority shall enter into a contract with a joint venture partner and total supplier for the operation and further development of the Norwegian Consumer Protection Authority ́s website. The agreement will be divided into three: • Operate and further develop the existing websites. • Develop a new website - alternatively restructure the existing website - which in the long term shall replace one or several of the existing websites. The new website shall then be operated and further developed in the contract period. • Provide strategic consultancy related to user friendliness, operation, development and improvement of websites. The advice will primarily be on how we can make better digital services for the users, but it can also deal with consultancy services connected to all our channels, content production and other adjoining needs. See the requirement specifications in SSA-D Annex 1 for further information on the contract's extent and content.
Procedure identifier : 3d4eb219-a7e4-41ab-aa16-bbfe3de1b85a
Previous notice : 044a8388-8ef7-48dd-a9ec-1b68995940e8-01
Internal identifier : 25/238
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72415000 World wide web (www) site operation host services
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72212224 Web page editing software development services
Additional classification ( cpv ): 72413000 World wide web (www) site design services
Additional classification ( cpv ): 72420000 Internet development services

2.1.2 Place of performance

Anywhere

2.1.3 Value

Estimated value excluding VAT : 10 000 000 Norwegian krone

2.1.4 General information

The procedure will be relaunched if cancelled or unsuccessful
Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften -

5. Lot

5.1 Lot technical ID : LOT-0000

Title : Development, operation and maintenance of websites.
Description : The Norwegian Consumer Protection Authority shall enter into a contract with a joint venture partner and total supplier for the operation and further development of the Norwegian Consumer Protection Authority ́s website. The agreement will be divided into three: • Operate and further develop the existing websites. • Develop a new website - alternatively restructure the existing website - which in the long term shall replace one or several of the existing websites. The new website shall then be operated and further developed in the contract period. • Provide strategic consultancy related to user friendliness, operation, development and improvement of websites. The advice will primarily be on how we can make better digital services for the users, but it can also deal with consultancy services connected to all our channels, content production and other adjoining needs. See the requirement specifications in SSA-D Annex 1 for further information on the contract's extent and content.
Internal identifier : 25/238

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72415000 World wide web (www) site operation host services
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72212224 Web page editing software development services
Additional classification ( cpv ): 72413000 World wide web (www) site design services
Additional classification ( cpv ): 72420000 Internet development services

5.1.2 Place of performance

Anywhere
Additional information :

5.1.3 Estimated duration

Start date : 01/01/2026
Duration end date : 31/12/2027

5.1.4 Renewal

Maximum renewals : 3
Other information about renewals : The contract will be valid for 2 years, with an option for an extension for 2+1+1 years. Total 6 years.

5.1.5 Value

Estimated value excluding VAT : 10 000 000 Norwegian krone

5.1.6 General information

The lot will be relaunched if cancelled or unsuccessful
Procurement Project fully or partially financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.7 Strategic procurement

5.1.10 Award criteria

Criterion :
Type : Price
Name : Price
Description : See documents
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40
Criterion :
Type : Quality
Name : Understanding of the assignment
Description : See documents
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 25
Criterion :
Type : Quality
Name : Compentence
Description : See documents
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 25
Criterion :
Type : Quality
Name : Service level
Description : See documents
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 10

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Nedre Telemark tingrett
Information about review deadlines : There is a waiting period of 10 days from the award of contract.
Organisation providing additional information about the procurement procedure : FORBRUKERTILSYNET
Organisation providing offline access to the procurement documents : FORBRUKERTILSYNET

6. Results

6.1 Result lot ldentifier : LOT-0000

No winner was chosen and the competition is closed.
The reason why a winner was not chosen : Decision of the buyer, not following a tenderer's request to review the award, because of technical or procedural errors

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Requests to participate
Number of tenders or requests to participate received : 9

8. Organisations

8.1 ORG-0001

Official name : FORBRUKERTILSYNET
Registration number : 974761335
Postal address : Porselensvegen 32
Town : Porsgrunn
Postcode : 3920
Country subdivision (NUTS) : Telemark ( NO094 )
Country : Norway
Contact point : Anne Kittilsen
Telephone : +47 47696068
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents

8.1 ORG-0002

Official name : Nedre Telemark tingrett
Registration number : 974730499
Postal address : Gjerpens gate 16
Town : Skien
Postcode : 3716
Country subdivision (NUTS) : Telemark ( NO094 )
Country : Norway
Roles of this organisation :
Review organisation

Notice information

Notice identifier/version : 7cbc0381-72b3-47f5-bc23-e0d24bd54467 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 07/10/2025 11:07 +00:00
Notice dispatch date (eSender) : 07/10/2025 11:08 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00659128-2025
OJ S issue number : 193/2025
Publication date : 08/10/2025