Capacity building of consumer organizations to empower consumer protection professionals

The general objective of this call for tenders is to develop an effective approach to capacity building of consumer organizations and provide trainings to participating countries' consumer organizations and other stakeholders active in consumer policy at Union, national, regional and local level. Consumer organizations play a pivotal role in representing …

CPV: 80522000 Vzdělávací semináře, 79951000 Organizace seminářů
Termín:
22. září 2025 12:00
Typ lhůty:
Podání nabídky
Místo provedení:
Capacity building of consumer organizations to empower consumer protection professionals
Misto zadání:
European Innovation Council and SMEs Executive Agency (EISMEA), EISMEA - European Innovation Council and SMEs Executive Agency
Číslo zakázky:
EISMEA/2025/OP/0025

1. Buyer

1.1 Buyer

Official name : European Innovation Council and SMEs Executive Agency (EISMEA), EISMEA - European Innovation Council and SMEs Executive Agency
Legal type of the buyer : EU institution, body or agency
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Capacity building of consumer organizations to empower consumer protection professionals
Description : The general objective of this call for tenders is to develop an effective approach to capacity building of consumer organizations and provide trainings to participating countries' consumer organizations and other stakeholders active in consumer policy at Union, national, regional and local level. Consumer organizations play a pivotal role in representing consumer needs, protecting their rights, in offering advice, support and education, and in shaping the policy agenda around the Union. Improving consumer policy development calls for intensive and skilled input from end-users and consumers (for example in task forces, advisory groups) thus, consumer representatives are expected to have specific and targeted knowledge. This in turn calls for focused and specialist training of those representing the interests of European consumers. Following the good uptake of the training and a high level of satisfaction expressed by the participants of the Consumer PRO 2019-2023 project, the European Commission decided to continue a similar capacity building of consumer organization project by publishing a new call. The aim of the new project will be to ensure some continuation of the previous Consumer PRO while taking advantage of its outcomes and lessons learned.
Procedure identifier : 659b3abf-1872-404b-97e5-463eb178f414
Internal identifier : EISMEA/2025/OP/0025
Type of procedure : Open
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 80522000 Training seminars

2.1.2 Place of performance

Anywhere
Additional information : Please consult the procurement documents.

2.1.3 Value

Estimated value excluding VAT : 2 000 000 Euro

2.1.4 General information

Additional information : In case of unavailability or disruptions in the functioning of the electronic means of communication provided in Section 5.1.11 in the last 5 calendar days before the time limit for receipt indicated in Section 5.1.12, the contracting authority reserves the right to extend this time limit and publish the extension at the Internet address provided in Section 5.1.11, without a preceding publication of a corrigendum to this notice. Economic operators interested in this procurement are invited to subscribe to the call for tenders at the address in Section 5.1.11 in order to get notified when new information or documents are published.
Legal basis :
Regulation (EU, Euratom) 2024/2509

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Capacity building of consumer organizations to empower consumer protection professionals
Description : The general objective of this call for tenders is to develop an effective approach to capacity building of consumer organizations and provide trainings to participating countries' consumer organizations and other stakeholders active in consumer policy at Union, national, regional and local level. Consumer organizations play a pivotal role in representing consumer needs, protecting their rights, in offering advice, support and education, and in shaping the policy agenda around the Union. Improving consumer policy development calls for intensive and skilled input from end-users and consumers (for example in task forces, advisory groups) thus, consumer representatives are expected to have specific and targeted knowledge. This in turn calls for focused and specialist training of those representing the interests of European consumers. Following the good uptake of the training and a high level of satisfaction expressed by the participants of the Consumer PRO 2019-2023 project, the European Commission decided to continue a similar capacity building of consumer organization project by publishing a new call. The aim of the new project will be to ensure some continuation of the previous Consumer PRO while taking advantage of its outcomes and lessons learned.
Internal identifier : EISMEA/2025/OP/0025

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 80522000 Training seminars
Additional classification ( cpv ): 79951000 Seminar organisation services

5.1.2 Place of performance

Anywhere
Additional information : Please consult the procurement documents.

5.1.3 Estimated duration

Duration : 36 Month

5.1.5 Value

Estimated value excluding VAT : 2 000 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project fully or partially financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : no

5.1.10 Award criteria

Criterion :
Type : Quality
Description : Please consult the procurement documents.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 60
Criterion :
Type : Price
Description : Please consult the procurement documents.
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 40

5.1.11 Procurement documents

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
Electronic catalogue : Not allowed
Deadline for receipt of tenders : 22/09/2025 12:00 +02:00
Deadline until which the tender must remain valid : 9 Month
Information about public opening :
Opening date : 22/09/2025 15:00 +02:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Allowed
Electronic ordering will be used : yes
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Court of Justice of the European Union
Organisation providing more information on the review procedures : European Innovation Council and SMEs Executive Agency (EISMEA), EISMEA - European Innovation Council and SMEs Executive Agency

8. Organisations

8.1 ORG-0001

Official name : European Innovation Council and SMEs Executive Agency (EISMEA), EISMEA - European Innovation Council and SMEs Executive Agency
Registration number : EISMEA
Department : EISMEA - Director's Office,EISMEA.I - Innovation Ecosystems, SMP/Entrepreneurship and Consumers,EISMEA.I.03 - SMP/Consumers
Postal address : Avenue du Bourget 1
Town : Brussels
Postcode : B-1140
Country subdivision (NUTS) : Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad ( BE100 )
Country : Belgium
Telephone : +32 2 299 11 11
Roles of this organisation :
Buyer
Organisation providing more information on the review procedures

8.1 ORG-0002

Official name : Court of Justice of the European Union
Registration number : CURIA
Postal address : Rue du Fort Niedergrünewald
Town : Luxembourg
Postcode : L-2925
Country subdivision (NUTS) : Luxembourg ( LU000 )
Country : Luxembourg
Telephone : +352 4303-1
Internet address : http://curia.europa.eu
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Commission
Registration number : EUCOM
Postal address : Mondrian (CDMA), Rue du Champ de Mars 21
Town : Brussels
Postcode : B-1050
Country subdivision (NUTS) : Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad ( BE100 )
Country : Belgium
Telephone : +32 2 299 11 11
Roles of this organisation :
TED eSender

Notice information

Notice identifier/version : ac4b3530-da34-41e7-adfc-6c8804719fe8 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 31/07/2025 17:05 +02:00
Languages in which this notice is officially available : English
Notice publication number : 00509159-2025
OJ S issue number : 147/2025
Publication date : 04/08/2025