Description
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This intervention aims to support partner institutions in organizational development and assist the GIZ project team in optimizing workflows and project management. The contractor will contribute to all target indicators in the results matrix, adapting to BMZ regulations as needed. Four work packages will be delivered, with activities subject to change based on partner needs. Services will be provided online and in person, depending on demand and expert status, with adequate in-person interventions planned. Close collaboration is required with GIZ focal persons in Pakistan and partner institutions. All materials and reports will be in English unless otherwise requested. Work Package 1: Organizational Development and Capacity Building for ASP Implementing Partners This work package supports organizational development and capacity building for ASP implementing partners through tailored support based on individual needs. The contractor will co-design and implement development packages with partners, adapting to each institution"s context. Flexibility is key due to possible political changes or restructuring. Potential beneficiaries include federal institutions like the Ministry of Poverty Alleviation and Social Safety (MoPASS), particularly Bait-ul-Mal and the Benazir Income Support Programme (BISP), with a focus on frontline workers, the National Disaster Management Authority (NDMA), and the Ministry of Climate Change and Environmental Coordination (MoCC). Provincial partners may include the Public Policy and Social Protection Reforms Unit (PP-SPRU) and the PDMA in Khyber Pakhtunkhwa, the PSPA and Punjab PDMA, as well as civil society organizations in Punjab and Khyber Pakhtunkhwa. In Sindh, the Social Protection Authority, the Social Protection Department, and Sindh PDMA may also receive support. The work package includes two phases: overview and stock-taking, and implementation. The first phase involves a kick-off with partner organizations, followed by assessments of organizational structures, guiding documents, and HR capacities. Gaps and recommendations will be discussed in a workshop, with a focus on strengthening M&E capacities. A tailored OD plan will then be developed, including timelines and working groups. Implementation will involve close collaboration with internal staff, training sessions-particularly on M&E frameworks-and regular feedback cycles to ensure progress. The plan includes process improvements to enhance efficiency and service delivery. All activities will be monitored and documented, with final presentations to partner management and GIZ. Examples of support packages include upgrading information systems, optimizing organizational structures, and training field staff in effective beneficiary engagement. Special focus may be given to strengthening grassroots service delivery in BISP and Bait-ul-Mal through targeted workshops and on-the-job training. Work Package 2: Change Management and Agile Working Methods for GIZ and Partners To support organizational development under Work Package 1, additional practical orientation on change management and agile working methods should be offered to selected partner organizations and the GIZ project team. The contractor will design tailored sessions, trainings, or other learning formats to equip teams with tools and methods that enable them to independently continue organizational development and change processes within their structures over time. Ideally, this support will consist of multiple inputs (e.g. three modules at the start, mid-term, and end) and continuous counselling throughout the contract period. The contractor will accompany partner and GIZ teams, apply tools jointly in real work contexts, monitor progress, and help identify suitable approaches for steering ongoing change. This work package complements Work Package 1 by deepening the implementation of organizational development measures. The contractor is expected to propose systematic, inclusive delivery approaches, including hybrid solutions where appropriate. Work Package 3: Support to GIZ Project Management and Team Building This package provides support to the GIZ project team through interventions aimed at enhancing collaboration, efficiency, and knowledge management. The planned activities include up to three team-building sessions for the technical project team, the admin and finance team, and the management team. Additionally, individual coaching sessions will be offered to team members, along with peer counseling sessions for project staff. Efforts will also be made to enhance knowledge management processes and strengthen the project"s monitoring system in accordance with GIZ guidelines. Furthermore, training sessions will be conducted on moderation skills, communication skills, and organizational development and change management, all aligned with GIZ"s cooperation and leadership principles. The package also includes the design and implementation of an annual operational workshop with GIZ and partners, as well as the design, preparation, and facilitation of a project closing workshop for stakeholders. Work Package 4: Executive Feedback Work Package 4 focuses on executive feedback, ensuring structured reflection on management competencies and leadership. It includes the preparation and moderation of up to 18 one-day feedback sessions, with each session tailored for up to five managerial positions, conducted annually per manager in accordance with the GIZ standard procedure. These sessions aim to provide structured feedback to managers, fostering continuous improvement in leadership and management practices. Additionally, all agreements made between team leaders and their teams regarding improvements in these areas will be documented to ensure accountability and follow-up on agreed actions.